internet sales manager resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
OBJECTIVES
To join a staff of professionals, with the objective of contributing to the standards of a team that offers
opportunity for daily growth and learning, achieving excellence and advancement.
Skills
Multitasking
Team management
Conflict resolution
Analytical
Problem resolution
Working collaboratively
Data management
Supervision
Microsoft Office
Social media management
Personnel records maintenance
Mediation expertise
Filing
Affirmative Action compliance
Labor agreements
Compensation/payroll
Understanding of HR policies
Assessing performance
People skills
Word processing
Administrative skills
New hire orientation
Experience
04/2019 to 11/2020Internet Sales ManagerLithia Motors | Roseburg, OR,
Product knowledge,phone etiquette,Sales.
Negotiated product sales and trade-in deals for maximum profit.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Maintained relationships and followed up with customers.
Maintained current store, product and promotional knowledge to drive consistent sales.
Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
04/2017 to 01/2019Assistant Beverage ManagerGolden Entertainment, Inc. | Laughlin, NV,
Implement health code standards/ Schedule staff/ Recruit new staff /Order and stock/Maintain cost and budget control/ J.d.
Edwards/Kronos/Ctuit systems.
Attracted, recruited and trained new employees.
Set daily and weekly cleaning and equipment maintenance schedules.
Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Resolved problems or concerns to satisfaction of involved parties.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Built revenue by delivering innovative catering services, leading region in catering sales.
Created new safety procedures manual that met local regulations and disseminated to bartenders and wait staff.
Preserved excellent levels of internal and external customer service.
01/2014 to 03/2017Preventative Maintenance TechnicianSears | Elk Grove Village, IL,
Schedule staff/ Maintain Hvac Systems/Repair and install appliances/Troubleshoot electrical problems/ Cost and budget controls/Repair and install household plumbing equipment/Repair and install Tile/Painting and color matching instore walls/Vender relations coordinator.
Routinely inspected equipment for preventive and emergency maintenance needs.
Notified management about necessary repairs or professional service needs for building operating systems.
Assessed cleaning product availability and ordered stock to maintain inventory.
Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
Cleaned and maintained machinery and equipment safely using proper products.
Operated light, fan, plumbing, hydraulic, electrical and pneumatic systems and managed employees.
Implemented troubleshooting techniques to resolve issue.
Used all tools safely to complete specific repair projects.
04/1998 to 11/2013Assistant ManagerKum & Go | Waynesville, MO,
Pairing specialist with training by Grand Award-Winning Master Sommelier Kevin Vogt.
Bar apprentice with training by Master mixologist Max Solano.
Implemented Emeril Lagasse standards and staff development programs/Purchase budget sales of fine wine, food, and spirits/ P&L management/ I.T.
On Micros systems.
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards acJessica departments.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Developed training, assessment and performance monitoring programs to coach and mentor employees.
Oversaw team development according to industry service standards to further customer loyalty.
Directed and led employees, supervising activities to drive productivity and efficiency.
Education and Training
Expected in 03/2021 to to | RealtyKaplan School of Realty, Albuquerque, NM, GPA:
Expected in 01/2016 to to | NursingBreckinridge School of Nursing, Boise Idaho, GPA:
Expected in 06/1994 to to Hospitality | University Nevada Las Vegas, Las Vegas, NV, GPA:
Expected in 06/1988 to to High School Diploma | Southern Nevada Vocational Technical Center, Las Vegas, NV, GPA:
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