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internet sales manager resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Personable Insurance Sales Producer with a thorough understanding of ECRM/CRM use and insurance sales. Committed to keeping detailed sales records and meeting long and short-term sales goals. Adept at training a team and providing fantastic and individualized customer service. Knowledgeable Insurance Producer fluent in English and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Adept at keeping websites and social media accounts up to date. Drive Insurance Producer with over 3 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, including prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Results-driven Producer accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated insurance professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Product knowledge
  • Data Entry
  • Insurance Eligibility
  • Insurance Practices
  • Property and Casualty Insurance Sales
Work History
Internet Sales Manager, 09/2021 to Current
M/I HomesBloomfield Hills, MI,
  • Responded to internet inquiries and phone calls in timely matter.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Acted as first point of contact for Dennis Sneed Ford.
  • Kept detailed records of sales and contracts.
  • Trained sales staff on company procedures and salesmanship.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Created lists of potential customers based on regional markets and assigned sales tasks to team of 20 employees.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
  • Created and implemented new business opportunities by utilizing strategic networking strategies.
  • Closed average of 600 sales calls each quarter
Insurance Sales Producer, 11/2019 to 08/2021
Farmers Insurance Metro North DistrictDenver, CO,
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales %.
  • Quoted and calculated premium rates for policies, using rate book, State Farm quoting tool and calculator.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Handled approximately 500-700 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
  • Established payment methods for numerous clients to facilitate customer payments and issue receipts.
  • Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Drove team revenue totals by bringing in top sales numbers.
  • Conducted research on insurance packages and investment options to generate client recommendations.
  • Analyzed retention, loss ratio trends and sales volume to identify areas for improvement.
  • Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
  • Collected premiums on or before effective date of coverage.
  • Finalized sales and collected necessary deposits.
  • Calculated premiums and established payment methods for sales.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Remained impartial in order to advise clients based on circumstances.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Conducted annual reviews of existing policies to update information.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Identified and solicited sales prospects in agency databases.
Internet Sales Manager, 06/2018 to 09/2019
M/I HomesSarasota, FL,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Responded to internet inquiries and phone calls in timely matter.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Trained sales staff on company procedures and salesmanship.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Closed average of 5000 sales calls each quarter
Insurance Sales Agent, 01/2018 to 10/2018
AssurantLouisville, KY,
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
  • Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
  • Quoted and calculated premium rates for policies, using rate book, US Health quoting tool and calculator.
  • Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales percentage.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Conducted research on insurance packages and investment options to generate client recommendations.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Conducted annual reviews of existing policies to update information.
  • Created sources for continuous client referrals within community and with businesses using social media and marketing strategy.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Calculated premiums and established payment methods for sales.
  • Finalized sales and collected necessary deposits.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Identified and solicited sales prospects in agency databases.
  • Established payment methods for hundreds of clients to facilitate customer payments and issue receipts
  • Established payment methods for numerous clients to facilitate customer payments and issue receipts
  • Established payment methods for 300 clients to facilitate customer payments and issue receipts
Education
: Property And Casualty Insurance, Expected in 09/2020 to Pearson Vue - Independence, KS,
GPA:
Health And Life Insurance Producer License: Health And Life Insurance, Expected in 02/2018 to Pearson Vue - Kansas City, MO,
GPA:

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Resume Overview

School Attended

  • Pearson Vue
  • Pearson Vue

Job Titles Held:

  • Internet Sales Manager
  • Insurance Sales Producer
  • Internet Sales Manager
  • Insurance Sales Agent

Degrees

  • Health And Life Insurance Producer License

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