LiveCareer-Resume

internet sales manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Accomplished Sales Manager offering high performance sales and customer service for over fifteen (15) years. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. I'm devoted to giving every customer a positive and memorable experience and will be a great member of your team if given the opportunity.

Skills
  • Deliver high quality sales and customer service
  • Maintain leads with prospective buyers
  • Website Maintenance
  • Sales Statistics Analysis
  • Strong Verbal and Written Communication
  • High-End Automotive Sales
  • Gifted at Negotiating contracts & closing deals
  • Sales Records Management
  • Time Management
  • Customer Complaint Resolution
  • Interdepartmental Collaboration
  • Staff Training and Development
  • Labor and Overhead Cost Estimation
  • Inventory Management
  • Training and Onboarding
  • Profit Optimization
  • Liquor Regulations and Compliance
  • Wine and Spirits Knowledge
  • Credit and Cash Transactions
  • Coaching and Mentoring
  • Contract Negotiation
  • Payroll Administration
  • POS Terminal Operation
  • Inventory Management Software
  • Expense Tracking
  • Customer Retention
Experience
Internet Sales Manager, 09/2009 - Current
Mile One Automotive Fort Washington, PA,
  • Establish track record of exceptional sales in closing deals and #1 Salesman in all 11 Penske automotive group in the San Diego area.
  • Generate sales for over 60 plus cars a month through excellent customer service.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Oversaw regional and local sales managers and staff.
  • Maintained relationships and followed up with customers.
  • Negotiated product sales and trade-in deals for maximum profit.
  • Resolved customer complaints regarding sales and service.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Determined price schedules and discount rates.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
Finance and Sales Manager, 08/2003 - 09/2009
Ball Auto Center City, STATE,
  • Maintained professional network of potential clients and business opportunities.
  • Analyzed business and sales targets using critical problem-solving skills.
  • Performed sales consultations and educated clients on products and services.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Achieved company growth and brand development through market expansion and sales.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Attended trade shows for in-person engagement and network building.
  • Prospected for new business using databases and other strategies to generate sales.
Business Owner, 03/1989 - 06/2003
Spirit Liquor Store City, STATE,
  • Set pricing structures according to market analytics and emerging trends.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Developed business from ground up and prepared records and operations for smooth handover to new owners.
Education and Training
: High Producing Sales Training , Expected in
-
Honda Automotive - Escondido, CA,
GPA:
Status -
High School Diploma: , Expected in 1985
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Grossmont High School - La Mesa, CA
GPA:
Status -

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Resume Overview

School Attended

  • Honda Automotive
  • Grossmont High School

Job Titles Held:

  • Internet Sales Manager
  • Finance and Sales Manager
  • Business Owner

Degrees

  • Some College (No Degree)
  • High School Diploma

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