Internal Controls Analyst resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

I have worked at, and grown with Wolters Kluwer since 2001 when I joined the company working with the  Aspen Payroll Department. Over the years as Wolters Kluwer has undergone dynamic change so have I, growing into multiple positions within the Accounting Group.  Beginning with general ledger accounting in 2002 and moving to Sales Tax Specialist.  In 2011, along with my work with Sales Tax I stepped into the role of Internal Controls and risk management.

In these roles I have developed extensive project design, project management and problem analysis skills.  I have worked with numerous departments, both within my BU and other BUs, on risk management and business process design, utilizing a combination of industry as well as WK Global best practices.  I have used my experience within Wolters Kluwer to maintain the larger view of the company as a whole as WK has grown and changed, aligning my personal goals with the needs of my department, division and corporate as a whole.

These experiences with strong communication skills, attention to detail, organizational skills, and ability to report findings as well as proposed resolutions to upper management.

  • Project Management
  • Communication skills
  • Reporting of status and resolution to Management
  • Problem Solving
  • Analytical skills
  • Microsoft Office
  • OneSumX
  • JD Edward
  • SAP
  • Regulatory Research & Compliance
  • Time Management
2011 to Current Internal Controls Analyst Paypal | Milan, TN,
  • In 2011 sales tax transitioned to the corporate level, and my role became supportive to corporate, I took over the responsibility for Internal Controls and Risk Management within the L&R (US) business unit.
  • Duties include compiling and producing the annual financial, control and IT risk assessments as well as the annual test plan.
  • Annual test plan is developed to test business processes, policies and controls in all areas of the business.  As such it is developed through a combination of the risk assessments as well as discussions with management across various departments within the business, as well as internal and external auditors
  • When control gaps are identified I work with the business process owners to identified the root cause of the problem.  With the root cause identified, I draw upon industry and corporate best practices to help the business develop projects and plans to resolve the control issue.  
  • These plans must be developed, implemented and completed in a timely manner. The project design must reflect these deadlines yet be workable for the business and provide a long term viable solution that allows for a reduction of risk while still providing flexibility to support growth.
  • I also provide communication with Management in the form of monthly dashboards and the quarterly RCSR to report issues from the time they are raised, through the resolution process and conclusion.
  • I perform the annual testing for L&R (US), and have met the criteria for 75% completion by September 30th each year.  This goal has been met through a combination of an over all understanding of the business, and clear communication with the BPOs and managers setting reasonable goals for sampling and walk through interviews.
  • I also take on ad hoc deep dive requests from upper Management to review processes, and provide an 'as is' and 'best practice future state' analysis for decision making.
2008 to Current Sales Tax Specialist Airgas Inc | Marion, IL,
  • In 2008 I took over the role of Sales Tax Specialist for our business.
  • Duties included but were not limited too, preparing and submitting monthly/quarterly and annual sales and use tax returns to various states as well as Canada.
  • Registering with states for sales and use tax as well as working with state tax authorities to maintain regulatory compliance in each state.
  • Being the contact point for state auditors and providing materials upon request for state audits.
  • Maintain files and records for instances of audit to help ensure low risk exposure at time of audit.
  • In 2011 when sales tax was moved to being handled at the corporate level, I continued to work to support corporate sales tax with monthly files as well as ad hoc audit support when necessary.
2002 to 2008 Accountant Wolters Kluwer Wolters Kluwer | City, STATE,
  • Responsible for maintaining monthly bank reconciliations and account analysis for 5 billion dollar international corporation.
  • Monthly duties include, preparing journal entries for monthly close, analysing balance sheet accounts, bank reconciliations, maintaining intercompany payables/receivables entry, preparing and submitting manual royalty payments, maintaining the integrity of the fixed assets system as well as working closely with management with Capital expenditure analysis.
  • Other duties include being available to research and supply financial information to various departments on an ad hoc basis and being accessable to work with external and internal auditors.
01/2001 to 01/2003 Lead Payroll Assistant Wolters Kluwer | City, STATE,
  • Responsibilities included maintaining a bi-weekly payroll for over 1000 employees a various locations.
  • Tracking multi-state payroll requirements for employees working in various locations, entering hours, benefit changes, banking information and vacation requests.
  • Submitting reports back to managers in a timely manner for their department budgeting and planning needs as well as working closely with the Payroll Manager in the compilation and distribution of W-2s.
Expected in 1995 B.A | English Randolph-Macon College, Ashland, VA GPA:


Expected in 2004 Applied Associates | Accounting Montgomary County Community College, Gaithersburg, VA GPA:



Project design and management skills.

Problem analysis and determination of root cause issues

Risk Assessment analysis

Audit Test Plan design and execution

Communication skills both written and oral

Time management

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Resume Overview

School Attended

  • Randolph-Macon College
  • Montgomary County Community College

Job Titles Held:

  • Internal Controls Analyst
  • Sales Tax Specialist
  • Accountant Wolters Kluwer
  • Lead Payroll Assistant


  • B.A
  • Applied Associates

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