Flexible and versatile Business Analyst specializing in developing innovative solutions to organizational problems. Advanced knowledge of [Software] asset tracking software.
experience in Insurance Worksite Marketing environment.
experience with Electronic enrollments.
experience in testing environment.
with info Pac reportsProficient
in Microsoft Office, including – Outlook, Word, PowerPoint, Access, Excel.
Extensive.Product knowledge - Group Life and Health Products
hardworking and driven to meet or exceed expectations..
interpersonal skills; work well as a team member and equally capable of working
ability to handle multiple responsibilities; set priorities, strong
communication of ideas to others.
for speed, accuracy, quality of work and customer service skills.
analytical and problem solving skills
Transamerica Employee Benefits May 2014 to CurrentIntermediate Business Analyst Little Rock, ArkansasAttended Lean Six Sigma and Rapid Improvement Events to identify optimal streamlines. Defined the scope and goal of new projects, including [Project type]. Developed organizational change management strategies. Tracked, analyzed and interpreted trends in [Data type] data.
Transamerica Employee Benefits September 2013 to May 2014Electronic Business LIttle Rock, Arkansas
electronic enrollment systems and the relationships with third party vendors.Work
closely with third party vendors in development of system.Conduct
analysis and testing of internal electronic systems and third party systems in
an effective and efficient manner.Serve as
the first point of contact on all electronic enrollment system related issues
prior to submission to IT.Provide
training to team members on electronic enrollment processing and create
training documentation for change processing.Provide
training off-site to enrollment firms on TransApp enrollment system.Participate
in system design and development and technical specification walkthroughs.Act as
primary contact for Account Management on all aspects of electronic submitted
Transamerica Employee Benefits May 2011 to September 2013Account Implementation Specialist Little Rock, Arkansas
new/existing cases using company's systems.Act as
primary contact with Electronic Vendors in building new and existing
Client Relationship Manager to assure that all deadlines are met.Test
Electronic cases to assure accuracy and make sure the system will not encounter
with Electronic Vendors to resolve issues.Conducted
testing of new systems, products and processes.Act as a
team lead for Electronic case setup or setup issues.Served as
Project Manager on New Account Management AWD work- flow.Trained
team members on new AWD work- flow.Trained
team members on Common Census setup.Worked
closely with team members on the Training Manuel documentation for department.Communicate
on both a written and verbal basis.