Intermediate Business Analyst Resume Example Transamerica Employee Benefits

INTERMEDIATE BUSINESS ANALYST

Summary

Flexible and versatile Business Analyst specializing in developing innovative solutions to organizational problems. Advanced knowledge of [Software] asset tracking software.

Highlights

13 years experience in Insurance Worksite Marketing environment.
5 years experience with Electronic enrollments.
7 years experience in testing environment.
Knowledge with info Pac reportsProficient in Microsoft Office, including – Outlook, Word, PowerPoint, Access, Excel.
Extensive.Product knowledge - Group Life and Health Products

Flexible, hardworking and driven to meet or exceed expectations..
Effective interpersonal skills; work well as a team member and equally capable of working independently.
Proven ability to handle multiple responsibilities; set priorities, strong communication of ideas to others.
Recognized for speed, accuracy, quality of work and customer service skills.
Excellent analytical and problem solving skills

Experience

Transamerica Employee Benefits May 2014 to Current Intermediate Business Analyst
Little Rock, Arkansas Attended Lean Six Sigma and Rapid Improvement Events to identify optimal streamlines. Defined the scope and goal of new projects, including [Project type]. Developed organizational change management strategies. Tracked, analyzed and interpreted trends in [Data type] data.

Transamerica Employee Benefits September 2013 to May 2014 Electronic Business
LIttle Rock, Arkansas Focus on electronic enrollment systems and the relationships with third party vendors.Work closely with third party vendors in development of system.Conduct analysis and testing of internal electronic systems and third party systems in an effective and efficient manner.Serve as the first point of contact on all electronic enrollment system related issues prior to submission to IT.Provide training to team members on electronic enrollment processing and create training documentation for change processing.Provide training off-site to enrollment firms on TransApp enrollment system.Participate in system design and development and technical specification walkthroughs.Act as primary contact for Account Management on all aspects of electronic submitted files.

Transamerica Employee Benefits May 2011 to September 2013 Account Implementation Specialist
Little Rock, Arkansas Build new/existing cases using company's systems.Act as primary contact with Electronic Vendors in building new and existing enrollments.Work with Client Relationship Manager to assure that all deadlines are met.Test Electronic cases to assure accuracy and make sure the system will not encounter issues.Worked with Electronic Vendors to resolve issues.Conducted testing of new systems, products and processes.Act as a team lead for Electronic case setup or setup issues.Served as Project Manager on New Account Management AWD work- flow.Trained team members on new AWD work- flow.Trained team members on Common Census setup.Worked closely with team members on the Training Manuel documentation for department.Communicate on both a written and verbal basis.

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Intermediate Business Analyst Resume Example

Resume Score: 80%