, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Versatile and innovative management professional with 13 years of experience, skilled at seeing "big picture" while still also focusing on details. Expertise in planning, leading, and streamlining processes and systems to support successful business operations.
Skills
Verbal and Written Communication
Team Leadership
Policy Development and Enforcement
Payroll Administration and Timekeeping
Operations management
Project Management
Training & Development
Customer Service
Administrative Management
Assignment Delegation
Process Implementation
Decision Making
Logistics Project Management
Work History
09/2018 to CurrentInterim Operation ManagerJacobs Engineering Group Inc. | Cortlandt Manor, NY,
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Optimized departmental operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.
Trained and guided team members to maintain high productivity and performance metrics.
Hired, trained and mentored staff to maximize effectiveness.
Evaluated report data to proactively adjust and enhance flu vaccination, respirator fit testing, COVID-19 vaccination, and other employee health initiatives.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Devised, deployed and monitored processes to boost compliance with Respirator Fit Testing requirements
Coordinated itineraries for all vaccination and fit testing initiatives.
Approved regular payroll submissions for up to 41 employees within Kronos.
Set and managed 12 employee health clinic schedules to give proper coverage to required areas and meet customer service and partner department demands.
Trained new employees in specific job requirements.
Onboarded new employees, including training, mentoring and new hire documentation.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Managed agency team of 12 over 6 month period to bring required team members in compliance with OSHA mandate for respirator fit testing.
Corrected any data entry error to prevent later issues such as duplication or data degradation.
Trained employees on Agility for improved data management, monitoring effectiveness and suggesting improvements.
Created various Excel documents of metrics data and presenting them to give concise understanding of compliance with annuals and fit testing to determine best placement for needed resources.
Recommended data standardization and usage for protection of data integrity.
Responsible for the data collection, data integrity review, federal and state-mandated reporting and management of all vaccination data.
04/2016 to 09/2018Contract AdministratorSykes Enterprises Incorporated | Montgomery, AL,
Full cycle recruiter of agency clinicians for 11 hospital healthcare system; managing 300+ clinical contracts
Provide education and coaching to hiring leaders related to the process of obtaining and managing clinical contractors
Interpret, research, and deliver actionable decisions on human resource policies in matters of conflict resolution, contract employee discipline, and labor management
Manage third party relationships with staffing agencies and compliance with Master Service Agreement
Collaborate with Talent Acquisitions department, Organizational Learning department, and hiring leaders in process improvement initiatives that enhance the new hire onboarding process
Coordinated changes to agreement which might occur during contract lifetime.
Created policies and procedures meeting regulatory guidelines and compliance standards.
Oversaw invoicing and payment processing to staffing agencies.
Managed applicant tracking system database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
Created qualification guidelines and requirements for individual positions, including systematic rating process to identify and measure appropriate candidates against established criteria.
Developed and facilitated all new-hire orientations.
Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.
Maintained work structure by updating job requirements and job descriptions for all positions.
Improved departmental filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Outstanding Performance Award 2017
Improved office efficiency by effectively managing internal communications and correspondence.
11/2014 to 04/2016Workforce AnalystHca | Round Rock, TX,
Managed overtime, shift swaps, breaks and PTO requests for Wellstar Enterprise Support Team and contracted contingency staff.
Set and adjusted chedules to maintain optimal coverage and service levels.
Created training materials for new employees to provide information about attendance guidelines.
Produced and updated documents, reports and tracking spreadsheets using Kronos, Smart Square, EPIC and Excel.
Oversaw development and implementation of improvements to support and enterprise staffing operations.
Coordinated contingent staffing projects, including defining scope, managing milestones and maintaining strong relationships with key leader stakeholders.
Played key role in on-going Smart Square software development, reevaluation and optimization to keep pace with company growth.
Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned with facility-based staffing vision.
02/2008 to 11/2014Certified Pharmacy TechnicianWellstar Douglas Hospital | City, STATE,
Served as lead pharmacy and IV technician for weekend shifts.
Participated in the beta-phase of medication reconciliation program and provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential drug interactions, and medication errors.
Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
