– Benefits and Retirement professional with experience working on Defined Contribution/Benefit plans for both corporate human resources and investment management firms that demand strong organizational, technical and interpersonal skills. Very effective communicator and team leader with proven ability to build long-term relationships with individuals at all levels. Possess a strong business acumen with intellectual curiosity. Knowledgeable of industry updates, recent legislations and changes. Emphasis and focus on delivering excellent quality to the customers and clients' needs.
Insurance Claims Processor, 03/2014 to 08/2014 Memorial Hermann – Houston, TX
Repriced UB-04 and HICFA claims according to pre-negotiated
PPO discounts and applied network discounts.
Assisted Health Solutions department with
transition to new processing systems by clearing back logged claims by
Corresponded directly with insurance and 3rd party providers to resolve
client issues and confirm in and out of network
Controlled, filed and scanned all incoming and outgoing documents for Health Solutions office.
Trade Specialist, 12/2012 to 08/2013 Mercer Company – Houston, TX
Serviced over 200 Defined Contribution client plans and participants.
Applied business expertise and finance acumen to advise employees of Fortune 100 companies and investment firms on asset selection strategies and investment options.
Processed loans and paperless distributions for all DC 401, 405B, 457 plans on platform, deferral changes, online enrollments.
Ensured participants abide by regulatory guidelines. ERISA and DOL compliance.
Benefits Specialist/ HR Consultant, 07/2012 to 12/2012 Mercer Company – Houston, TX
Provided health benefits consultative servicing through a wide network of client teams.
Administered open enrollment; mediated between health plan representative and employee benefits.
Educated Employees about Group Health benefits, vision, dental and group retiree health insurance.
Maintained employee benefit records through secure online date terminal/work station.
Bachelor of Arts: Mass Comunications, 2001 Loyola University - New Orleans, LA
Continuing education in Business Administration
Student government representative
Certificate of excellence in Comunications: 1997 Xaiver University - New Orleans, LA
High School Diploma: 1996 St. Marys Academy - New Orleans, LA