installation manager resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Results-driven Manager experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.

  • Cash handling expertise
  • Process implementation
  • Business Development
  • Strategic and financial planning
  • Financial analysis and reporting
  • Relationship building and management
  • Data trending
  • Budget forecasting
  • Sales professional
Work History
Installation Manager, -
Illinois Tool Works Glenview, IL,
  • Directed teams in installation, testing, start-up and system commissioning tasks.
  • Collaborated with construction administration consultants to schedule field observations.
  • Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
  • Led and directed team of 12 Technicians on Security systems project assignment in deadline-driven environment.
Installation and Service Manager, -
Oakland Vision Project Oakland, CA,
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Assessed employee work and improved performance with Incentives and Positive Reinforcement approaches.

  • Managed efficient teams of up to 18 employees.

General Manager, -
Merck & Co., Inc. Salt Lake City, UT,
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Operations Manager, 09/2008 - Current
Hackett Security City, STATE,
  • Devised processes to boost long-term business success and increase profit levels.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
  • Helped build and review master service agreements for work eligibility.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
  • Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
  • Spearheaded department training for appraisals of new components.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Eased team transitions and new employee orientation through effective training and development.
  • Managed 17 team members across Three departments, resulting in approximate $1 million plus increase in annual revenue.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed daily operations of service organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
  • Current position is Senior Sales Consultant . I produce $60000.00 to $100000.00 sales per month by new leads and networking. I have developed national accounts and currently maintain services to over 400 plus systems
  • I currently hold Electrical license for St. Louis county.
  • I an the U.L. Administrator for all U.L Mercantile, Fire, and DOD 2050 accounts. I write and maintain certificates
High School Diploma: , Expected in
American Institute of Banking - Columbus ,Ohio,
Status -
  • Relevant Coursework Completed: daily accounting process. Clearing house for checking system. General accounting basic
  • Journeyman Electrician. Experience with High voltage systems and Generator powered control.
  • Working knowledge of all types of Access control
  • Working knowledge of all types of Closed Circuit CCTV
  • Expert experience with Residential Security
  • Expert experience with Commercial Security
  • Experience with Commercial Fire Systems both design and compliance with NFPA and NEC
  • Experience with Access Control and Automation
  • Ability to design process to efficiently track service, sales and installation to achieve desired profit margins
  • Factory trained Potter Fire Alarms, Bosch , Pelco,DMP Security,Open path,Radionics,Edwards EST, attended classes for NICET 1and2.

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Resume Overview

School Attended

  • American Institute of Banking

Job Titles Held:

  • Installation Manager
  • Installation and Service Manager
  • General Manager
  • Operations Manager


  • High School Diploma

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