Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

  • Key accounts and territory management
  • Systems and automation applications
  • Contract development and management
  • Issue and conflict resolution
  • Supervision
  • Collaboration
  • Conflict resolution
  • Planning
  • Reliable and trustworthy
  • Work ethic
  • Customer service
  • First Aid/CPR
  • Friendly, positive attitude
Inspection Manager, 01/2020 to Current
Johnson Controls, Inc.Jacksonville, IL,

Perform calibration activities on product equipment. Train employees on pesticides according to safety procedures and label instructions. Instruct crew in proper work methods and responsibilities. Monitor crew work quality and crew welfare. Insure adherence to time schedules and safe work practices. Know products, purpose, proper use, and all possible hazards. Lead crew and participate in requested property inspections, sort and manage requests. Ensure Director/Assistant Director stay informed/updated on employee development throughout season. Assist in training employees properly on completing inspections and forms. Maintain communication between crews/managers in all departments.

Prepare for in/off season work on facility, equipment, software changes/updates etc.

Ensure employees are properly trained on pesticide use, area of treatment and paperwork.

Monitor all treatments and enter data in operational reporting software.

Monitor chemical use and collaborate with Larvicide Operation Manager for accurate inventory. Prepare chemical use reports, monthly and yearly. Produce/revise and implement inspection manual for crews to follow throughout the season. Create orientation presentations conclusive with property inspections and present them.

Make appropriate corrections on the method or technique not executed correctly.

Conduct employee reviews for the end of season. Manage Crew Lead, making sure he/she is doing job efficiently and correctly. Train employees on operational software needed for inspections. Verify operation compliance with Fish and Wildlife regulations.

Help create and comply management action plan in response to audit disclosure and compliance violations. Providing excellent customer service and maintaining relationships with vendors.

Lab/Surveillance Manager, 05/2018 to Current
ClinicaBoulder, CO,

Conduct lab analysis on mosquito species. (Sort mosquitoes by species) Classify and label samples. Recording all data and test results accurately and in the specified format (written and/or electronic.) Keep inventory on all Lab/West Nile Virus testing supplies. Interpret results and record data and analysis. Prepare surveillance reports, monthly and yearly, including Deerflat National Wildlife Refuge. Pool mosquitoes properly to prepare for arbovirus testing. Prepare and test mosquitoes for Arbovirus disease(s). (West Nile Virus/St. Lewis Encephalitis) Report all WNV+ results to District Director, ULV Manager, Larvicide Manager, assist with press release and reporting. Keep inventory on trap maintenance. Produce/revise and implement a surveillance manual for crews to follow throughout the season. Create orientation presentations conclusive with surveillance/lab duties and present them. Conducts training of crew leads and team members and guide them in the proper completion of their duties in a timely manner. Make appropriate corrections on the method or technique not executed correctly. Research and preparation on mosquito resistant studies. (example sites DFNWR, Roswell marsh) Create/revise surveillance location in the District at the end of season or when extreme conditions result in change. Compile data from the previous season to create new surveillance routes for upcoming season. Check and revise previous season surveillance forms. Conduct employee reviews for the end of season. Manage dry ice inventory and weekly orders per surveillance routes needs. Instruct crew lead and employees in proper work methods and responsibilities. Insure adherence to time sensitive schedule on traps. Ensure that traps are entered into fieldseeker properly. Maintain trap locations daily to ensure no duplicate sights are entered. Daily trap checks on fieldseeker to ensure technicians are entering location correctly. Conduct field research on trap locations when needs. Collect and prepare research and information needed for studies. Replicating, evaluating, and refining research strategies and approaches and recommending improvements, and testing, customizing, and implementing new methods and procedures. Responding to research questions, troubleshooting problems, developing and writing advanced experimental protocols, and monitoring ongoing projects and proposing and implementing changes. Contributing to and writing research findings for publications, papers, presentations, grants, and other documents. Manage Crew Lead, making sure he/she is doing job efficiently and correctly. Proposing techniques to improve inspection quality and team productivity. Verify operation compliance with Fish and Wildlife regulations.

Office Manager, 04/2013 to Current
Canyon County Mosquito Abatement DistrictCity, STATE,

Assist District Director in designing and implementing office policies and procedures, and insure they are being adhered to as set out by the Board of Trustees. Monitor and maintain supply inventory, purchase and organize. Create and maintain a master copy of operational forms, file and keep supply available to employees. Establish procedures for data management. Participate in various trade related associations and mosquito abatement interest, keeping current on related issues such as NPDES permit compliance upon District Director’s request. Continually develop, implement, monitor and close yearly filing systems. Propose and implement procedures and policy changes to improve operations efficiency. Prepare operational reports and schedules to ensure efficiency. Maintain workflow by studying methods, implementing cost reductions and developing reporting procedures. Develop procedures for data management, analyze and monitor all processes consistently.

Education and Training
GED: , Expected in
Dixie Applied Technology College - Saint George, UT
Certificate : Dental Assisting, Expected in 04/2003
Academy of Professional Careers - Boise, ID,
  • Idaho Department of Agriculture Pesticide License - 2014

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School Attended

  • Dixie Applied Technology College
  • Academy of Professional Careers

Job Titles Held:

  • Inspection Manager
  • Lab/Surveillance Manager
  • Office Manager


  • GED
  • Certificate

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