Information Technology Operations Manager resume example

WALMART, INC. 2009 - 2021

Co-Store Manager – Super Technology Store, North Lauderdale, FL. 2018 – 2020

Store Manager ($114M sales/year), Lauderdale Lakes, FL 2013 – 2018
Store Manager ($90M sales/year), Cooper City, FL 2012 – 2013
Co-Manager ($89M sales/year), Miami Gardens, FL 2010 – 2011

Co-Manager ($86M sales/year), Savannah, GA 2009 - 2010

Developmental Co-Manager ($60M sales/year), Marietta, GA 2009

Walmart Co-Store Manager – Super Technology Store

Selected to relocate to one of four Walmart Super Technology Stores in the company. This 177,000 square-foot facility was selected as the testing ground for the latest technological innovations in the company’s history. Due to my background and experience in managing multiple operations and areas I was chosen to lead programs in combination with four independent autonomous systems the company was employing.

• Program lead to test a new initiative to drive instock in grocery utilizing On Shelf Customer Availability Lost Sales Value (OSCA LSV). This program utilizes logarithmic data to determine which products customers buy during a set time period over the course of the fiscal year
• Lead Manager over all backroom operations utilizing an autonomous unloader that reduced the number of associates required to unload trucks from 18 associates to 5.
• Trainer for all new and experienced department managers on the use of multiple applications using advanced Zebra Technologies handheld devices
• Chosen to test new autonomous delivery system (Auto D) designed by the Brain Corporation. System is currently in only three stores in the world. Worked with robotics and system engineers to highlight inefficiencies within a populated retail environment
• Lead manager over all grocery, fresh and consumable departments delivering $60 million in sales

Walmart Store Manager

Selected as Store Manager of a 207,000 square foot profitable, 24-hour Walmart Supercenter with $114M in annual sales, including $6M in online sales, while managing 12 salaried managers leading 455 total supervisors, department managers and hourly associates.

Promoted rapidly by taking increasingly demanding positions in complex stores in Georgia and Miami-Dade/Ft Lauderdale areas. Managed 455 associates encompassing 37 departments. Notable achievements:

• Graduated from Walmart University - 2009
• Promoted from developmental co-manager to full co-manager - 2009
• Selected to distinguished Walmart Leadership Academy (LA) - 2013 - represents top 0.01% of co-managers
• Promoted to Walmart Store Manager - 2013 - first to promote out of my cohort group

• Promoted to high-volume, large, complex supercenter - turned store from 46% of profit plan to 115%; 86% of sales plan to 104.7% in one year, taking store from $101M to $114M in two years