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information technology analyst resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Proficient Information Systems Analyst familiar with completing highly technical work to improve business computing environments. Excellent critical thinking, organizational and conflict management skills developed over 3 years in the field. Desiring a permanent position in a challenging, growth-oriented environment.

Skills
  • Administrative support
  • Java
  • Html
  • CSS
  • Microsoft Office Suite
  • Adobe Acrobat Solutions Pro
  • Google Sheets
  • Data Entry and Maintenance
  • Front-End Skills: HTML, CSS
  • Second-Level Support
  • Design Solutions
  • Web Applications
Education
New Jersey Institute of Technology Newark, NJ Expected in 05/2019 Bachelor's : Computer Technology - GPA :
Work History
22Nd Century Technologies - Information Technology Analyst
Tampa, FL, 04/2021 - Current
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Planned and conceived computer systems using information engineering, data modeling and structured analysis.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Developed flowcharts and diagrams to describe and lay out logical operational steps.
  • Oversaw installation of software programs and hardware systems to meet requirements.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Established requirements and developed tailored methodology to bolster management decision support reporting.
Tesla Motors - PRE-CONSTRUCTION COORDINATOR
Phoenix, AZ, 03/2021 - 08/2021
  • Uploading documents, downloading documents, checking system for accuracy, tracking changes, making sure correct boxes are checked, and checking boxes
  • Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
  • Kept project on schedule and within budget while serving as project leader.
  • Formulated quality assurance and safety standards to comply with construction plans.
  • Attended 10 on-site meetings with subcontractors and clients per month.
  • Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
  • Answered constant flow of customer calls with minimal wait times.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Liberty Mutual - DATA ENTRY CLERK
Reno, NV, 05/2020 - 09/2020


  • Reviewed and updated client correspondence files and database information to maintain accurate records
  • Constructed of queries, creation of reports, importing/exporting of data.
  • Responsible for continued technical training as well as training related to HIPAA, CGMP, PDMA, and adverse events
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
  • Managed large data projects, including workflow scheduling, data entry and accuracy verification.

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Resume Overview

School Attended

  • New Jersey Institute of Technology

Job Titles Held:

  • Information Technology Analyst
  • PRE-CONSTRUCTION COORDINATOR
  • DATA ENTRY CLERK

Degrees

  • Bachelor's

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