information technology analyst resume example with 2+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Proficient Information Systems Analyst familiar with completing highly technical work to improve business computing environments. Excellent critical thinking, organizational and conflict management skills developed over 3 years in the field. Desiring a permanent position in a challenging, growth-oriented environment.

  • Administrative support
  • Java
  • Html
  • CSS
  • Microsoft Office Suite
  • Adobe Acrobat Solutions Pro
  • Google Sheets
  • Data Entry and Maintenance
  • Front-End Skills: HTML, CSS
  • Second-Level Support
  • Design Solutions
  • Web Applications
New Jersey Institute of Technology Newark, NJ Expected in 05/2019 Bachelor's : Computer Technology - GPA :
Work History
22Nd Century Technologies - Information Technology Analyst
Tampa, FL, 04/2021 - Current
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Planned and conceived computer systems using information engineering, data modeling and structured analysis.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Developed flowcharts and diagrams to describe and lay out logical operational steps.
  • Oversaw installation of software programs and hardware systems to meet requirements.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Established requirements and developed tailored methodology to bolster management decision support reporting.
Phoenix, AZ, 03/2021 - 08/2021
  • Uploading documents, downloading documents, checking system for accuracy, tracking changes, making sure correct boxes are checked, and checking boxes
  • Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
  • Kept project on schedule and within budget while serving as project leader.
  • Formulated quality assurance and safety standards to comply with construction plans.
  • Attended 10 on-site meetings with subcontractors and clients per month.
  • Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
  • Answered constant flow of customer calls with minimal wait times.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Liberty Mutual - DATA ENTRY CLERK
Reno, NV, 05/2020 - 09/2020

  • Reviewed and updated client correspondence files and database information to maintain accurate records
  • Constructed of queries, creation of reports, importing/exporting of data.
  • Responsible for continued technical training as well as training related to HIPAA, CGMP, PDMA, and adverse events
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
  • Managed large data projects, including workflow scheduling, data entry and accuracy verification.

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Resume Overview

School Attended

  • New Jersey Institute of Technology

Job Titles Held:

  • Information Technology Analyst


  • Bachelor's

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