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Information Systems Technician Resume Example

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INFORMATION SYSTEMS TECHNICIAN
Summary
Quality-focused professional with over 6 years processing invoices, managing vendors and auditing reports. Self-motivated offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with extensive record keeping and clerical knowledge.
Skills

  • Complex problem solving
  • Strong communication skills
  • Customer service
  • Data Collection & Data Entry
  •  Computer Proficiency
  • Microsoft PowerPoint,
  • Microsoft Exce
  • Microsoft Word,
  • Multi-Task Management,
  • Organizational Skills
Experience
MD Anderson Cancer Center Houston, TXInformation Systems Technician10/2017 to Current
  • Provide technical support for the development and implementation of food service and nutrition components of the computer systems for Room Service.
  • Enters data and utilizes FSS/NSS to generate information required for Room Service operation.
  • Obtains information required to develop and maintain current, accurate data in CBORD system.
  • Provide technical support for system support of daily operations related to purchasing, inventory, ordering food production and distribution, cost, and quality control.
  • Enters receiving reports, processes invoices, and provides itemized reports of all transactions.
  • Assists with information for IDT's for products and services provided for Room Service.
  • Develop and maintain databases and spreadsheets to support Room Service operations, including data entry and report generation.
  • Assist in ensuring accuracy of information and correcting discrepancies.
  • Maintains records related to distribution of food and supplies to other units.
  • Maintains revenue and expenses by category for weekly and monthly reconciliation.
  • Participate in quality control and product development components of Room Service.
  • Assist in training and supporting system users.
  • Assists in systems support and upgrades in conjunction with department and institutional IT staff.
  • Assist with patient admission and update information to match in CBORD.
ACB RoofingHouston, TXSr. Administrative Assistant07/2009 to 01/2014
  • Interaction with vendors & clients.
  • Provided support and training to new secretarial staff office orientation.
  • Responsible for approving time sheets, filing procedures, computer applications and having court requirements up to date.
  • Process monthly expense report reflecting supporting documents with budget.
  • Recorded customer details, order details and supervised delivery of hardware to customers.
  • Prepared quotes, warranty documents and contracts.
  • Made supply orders and paid invoices.
  • Acquired knowledge on all product offers and developed ability to understand customer needs.
  • Prepared weekly sales reports for the sales team and sales management.
Signature RoofingHouston, TXSr. Administrative Assistant02/2009 to 07/2011
  • Provide administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.
  • Created Schedules for employees and maintained time sheets.
  • Coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which coordinating travel as well as lodging arrangements.
  • Acquired knowledge on all product offers and developed ability to understand customer needs.
  • Maintained records control, filing, and office supply p Purchasing and equipment maintenance.
Wal-Mart Houston, TXCustomer Service Associate07/2006 to 10/2007
  • Cash handling, customer service, balance drawer and place orders for inventory.
  • Assists in the opening and closing of a retail location which includes but not limited to cash handling and deposits.
  • Maintained thorough knowledge of store merchandise to provide helpful advice to customers.
  • Interaction with clients and customers.
McDonald's W Holcombe BlvdHouston, TXShift Manager10/2003 to 10/2005
  • In charge of running the entire store while on the shift.
  • Responsible for managing ten to fifteen employees all at the same time.
  • Make sure that all employees are following the food safety procedures implemented by the company.
  • Filling out paperwork Inventory of all the supplies Evaluating cash drawers, and also making bank deposits.
  • Crew trainer, is to train new employees Prepare new employees for proper food handling procedures Assists in the opening and closing restaurant.
Education and Training
High School DiplomaMay-2004Parkview Baptist High School
Associates:Behavior Science and HealthSan Jacinto CollegeBehavior Science and Health
Skills
administrative, balance, budget, cash handling, Cash handling, closing, hardware, computer applications, contracts, clients, customer service, data entry, databases, delivery, equipment maintenance, Filling, filing, food safety, Inventory, managing, meetings, office, processes, product development, knowledge of store, Purchasing, quality control, receiving, retail, sales, sales management, sales reports, secretarial, spreadsheets, technical support, systems support, telephones, trainer, coordinating travel, upgrades
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Resume Overview

Companies Worked For:

  • MD Anderson Cancer Center
  • ACB Roofing
  • Signature Roofing
  • Wal-Mart
  • McDonald's W Holcombe Blvd

School Attended

  • Parkview Baptist High School
  • San Jacinto College

Job Titles Held:

  • Information Systems Technician
  • Sr. Administrative Assistant
  • Customer Service Associate
  • Shift Manager

Degrees

  • High School Diploma May-2004
    Associates : Behavior Science and Health

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