An energetic recent graduate who is a self-starter with excellent customer service and a strong work ethic who is looking to advance my career.
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Helped with various duties in the branch, which include account management for both business and personal accounts, loan applications, opening new business and personal accounts, as well as teller duties which include cashing and depositing cash and checks, reviewing balances and handling various account inquiries.
Director of hiring new associates (Hiring Manager). Regulate daily sales. Duties also include inventory, cashier, and employee trainer of salesmanship. I was also Champion of the Week NUMEROUS weeks. I also delegated staff to complete various assignments in the store on their shift.
Bowie State University Degree: Master of Arts, Human Resource Development
April 2014: Volunteer Work: Prince George's County Department of Social Services
-Organized and facilitated a 3 day training on Organizational Structure. This included attendees from different department in the agencies getting to know what each other's department does through group activities, lectures and pre and post tests.
April 2013: Volunteer Work: Finish Line, Glen Burnie, MD
-Organized a training manual and employee refresher for opening/closing procedures and pricing procedures and facilitated a session with the employees. This included a manager's and employee guide along with a refresher quiz used for employee engagement and improvement.
October 2012: Volunteer Work: YMCA Silver Spring, Maryland
-Organized and facilitated a training course on nutrition for working parents and their children who may be picky eaters. This included ideas for after school snacks and dinner options. Knowledge Assessments along with handouts were also given.
February 2004- May 2007: Volunteer Worker, Somerset County Maryland Commission on Aging MAC Center
-Worked as a student volunteer by spending time with senior citizens and participating in various activities with them, and gained social work experience as well.
June 1998-August 2001: Student Intern for State Senator Gloria Lawlah, 26th Legislative District, Maryland.
-Engaged in secretarial work such as typing, filing, answering phone calls, distribution of campaign literature, and helping campaign team during election years.
Customer Service
Cashier
Daily Sales
Inventory
Sales Associate
Account Management
Cash Handling
Financial Services
Logistics
Answering Phones
Filing
Management
Secretarial Work
Human Resources
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
EMS Reservation System
PeopleSoft
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School Attended
Job Titles Held:
Degrees
