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Industrial Construction Laborer Resume Example

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INDUSTRIAL CONSTRUCTION LABORER
Professional Summary

Results-focused Supervisor offering 25 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.

Skills
  • Supervision
  • Problem resolution
  • Business operations
  • Project organization
  • Team management
  • Operational improvement
  • Protective gear
  • Measurement and Calculation Accuracy
  • Repair
  • Power Tools
  • Cleaning
  • Team Leadership
  • Scheduling
  • Budgeting
  • Staff Management
  • Point of Sale Systems
  • Accurate Money Handling
  • Store Management
  • Merchandising
Work History
Industrial Construction Laborer, 03/2020 to Current
Turner Industries Group LLC – Hopewell, VA
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Enhanced job site safety by vigilantly monitoring equipment and team members to prevent accidents.
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Directed traffic away from hazardous locations, protecting team members and general public.
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Actively attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Efficiently prepared job sites by removing debris and setting up materials and tools.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Fulfilment Specialist, 07/2014 to 02/2020
Amazon – Petersburg, VA
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
  • Unloaded deliveries from trucks in prompt fashion.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Entered package information into company's computer system using Excel with high degree of accuracy.
Retail Store Manager, 02/2009 to 05/2014
CVScaremark – Petersburg, VA
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Improved sales process and tracking with implementation of new point of sale (POS) system.
  • Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Trained new employees on proper protocols and customer service standards.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Submitted orders for new inventory.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
  • Resolved customer service issues promptly.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Designed improvement plans.
  • Performed nightly store and team performance audits.
  • Coordinated with day management regarding on-going issues.
  • Analyzed customer levels and planned resources according to needs.
  • Prepared materials for following shift.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Promoted business strategy by implementing improvements based on guest feedback.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Increased profit by streamlining operations.
  • Examined merchandise to verify correct pricing and attractive displays.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Walked around facility frequently to check activities.
  • Addressed and resolved strategy issues to support sales management and guide business direction.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Mentored 25-member sales team in applying effective sales techniques and delivering top-notch customer service.
Retail Store Manager, 11/2004 to 12/2009
Rite Aid – Chester, VA
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Improved sales process and tracking with implementation of new point of sale (POS) system.
  • Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Trained new employees on proper protocols and customer service standards.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Submitted orders for new inventory.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
  • Resolved customer service issues promptly.
  • Designed improvement plans.
  • Performed nightly store and team performance audits.
  • Coordinated with day management regarding on-going issues.
  • Analyzed customer levels and planned resources according to needs.
  • Prepared materials for following shift.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Promoted business strategy by implementing improvements based on guest feedback.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Generated repeat business by developing and maintaining strong team of 25 employees devoted to customer service.
  • Increased profit by streamlining operations.
  • Examined merchandise to verify correct pricing and attractive displays.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Walked around facility frequently to check activities.
  • Addressed and resolved strategy issues to support sales management and guide business direction.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Mentored 25-member sales team in applying effective sales techniques and delivering top-notch customer service.
Education
High School Diploma: 06/1993
Spring High School - Spring, TX
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Resume Overview

Companies Worked For:

  • Turner Industries Group LLC
  • Amazon
  • CVScaremark
  • Rite Aid

School Attended

  • Spring High School

Job Titles Held:

  • Industrial Construction Laborer
  • Fulfilment Specialist
  • Retail Store Manager

Degrees

  • High School Diploma : 06/1993

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