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In-Home Nanny Resume Example

Resume Score: 80%

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IN-HOME NANNY
Summary

Friendly and creative customer service representative with experience in multiple fields including childcare, retail, food, and sales. I am a flexible and dependable employee with a positive outlook and great team work skills. I excell at maintaining conversation, problem solving, and building relationships when it comes to both coworkers and customers. I am a goal oriented person who loves to stay busy and thrives in social environments.

Skills
  • Creativity
  • Problem Solving
  • Adaptability
  • Flexibility
  • Communication
  • Cashiering Skills
  • Product Knowledge
  • Dependable
  • Payment processing
  • Customer assistance
  • Merchandise restocking
  • Loss prevention
  • ID verification
Experience
In-Home Nanny | 08/2019 to 09/2020
Company Name - City, State
  • Minimized TV and mobile device time by engaging the child with games, books, toys, and music.
  • Performed light housekeeping duties, such as feeding the child, tidying the nursery, restocking all items in changing area, tidying common areas, and organizing and cleaning the play area.
  • Maintained a child-friendly environment with engaging activities, safe spaces and access to age appropriate educational materials and games.
  • Developed lasting, professional relationship with the family by encouraging open communication and delivering positive feedback.
  • Supervised both the child and two family dogs while parents were at work or on vacation.
  • Supervised child during parental absences.
  • Followed routines to foster stability and structure in childs life while parents were away.
  • Worked towards growth milestones using daily activities and encouragement.
  • Encouraged and maintained regular outdoor play time including daily walks along with mini-games / activities.
  • Maintained accurate daily records of children's individual activities, behaviors, meals and rest.
Team Member | 05/2018 to 12/2019
Company Name - City, State
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures, customer service, cashiering procedures, and offering assistance in resolving basic issues.
  • Operated cash register, collected payments and provided accurate change.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Restocked and reorganized store displays to maintain an easy shopping environment.
  • Filled and packaged online orders during peak seasons.
Sales Associate | 05/2019 to 08/2019
Company Name - City, State
  • Answered incoming calls to provide information about merchandise, sales, store hours, policies and promotions.
  • Kept aware of emerging trends and provided informative customer service to assist customers in selecting styles that suited the occasion and the customer.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of all current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sales.
  • Reset store displays for special events and seasonal merchandise changes.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Using soft sales techniques to keep guests informed about store discounts through making a free online account and / or opening a store credit card.
Restaurant Hostess | 04/2017 to 08/2017
Company Name - City, State
  • Developed long-term relationships with customers, increasing opportunities for repeat business.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered telephone to provide dining information, take party reservations, answer basic questions, and to take to-go orders.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Completed to-go purchases from order to payment.
Education and Training
Ohio Virtual Academy - City
High School Diploma
05/2019
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Resume Overview

School Attended

  • Ohio Virtual Academy

Job Titles Held:

  • In-Home Nanny
  • Team Member
  • Sales Associate
  • Restaurant Hostess

Degrees

  • High School Diploma

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