In-Home Nanny Resume Example
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IN-HOME NANNY
Summary
Friendly and creative customer service representative with experience in multiple fields including childcare, retail, food, and sales. I am a flexible and dependable employee with a positive outlook and great team work skills. I excell at maintaining conversation, problem solving, and building relationships when it comes to both coworkers and customers. I am a goal oriented person who loves to stay busy and thrives in social environments.
Skills
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Experience
In-Home Nanny | 08/2019 to 09/2020
Columbia Forest Products - Klamath Falls , OR
Columbia Forest Products - Klamath Falls , OR
- Minimized TV and mobile device time by engaging the child with games, books, toys, and music.
- Performed light housekeeping duties, such as feeding the child, tidying the nursery, restocking all items in changing area, tidying common areas, and organizing and cleaning the play area.
- Maintained a child-friendly environment with engaging activities, safe spaces and access to age appropriate educational materials and games.
- Developed lasting, professional relationship with the family by encouraging open communication and delivering positive feedback.
- Supervised both the child and two family dogs while parents were at work or on vacation.
- Supervised child during parental absences.
- Followed routines to foster stability and structure in childs life while parents were away.
- Worked towards growth milestones using daily activities and encouragement.
- Encouraged and maintained regular outdoor play time including daily walks along with mini-games / activities.
- Maintained accurate daily records of children's individual activities, behaviors, meals and rest.
Team Member | 05/2018 to 12/2019
Northern Tool - Mobile , AL
Northern Tool - Mobile , AL
- Assisted with purchases, locating items and signing up for rewards programs.
- Monitored sales events, added new merchandise and rang up purchases.
- Properly verified customer identification for alcohol or tobacco purchases.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Assisted customers with account updates, new service additions and promotional offers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures, customer service, cashiering procedures, and offering assistance in resolving basic issues.
- Operated cash register, collected payments and provided accurate change.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Restocked and reorganized store displays to maintain an easy shopping environment.
- Filled and packaged online orders during peak seasons.
Sales Associate | 05/2019 to 08/2019
Omni Hotels - Paradise Valley , AZ
Omni Hotels - Paradise Valley , AZ
- Answered incoming calls to provide information about merchandise, sales, store hours, policies and promotions.
- Kept aware of emerging trends and provided informative customer service to assist customers in selecting styles that suited the occasion and the customer.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of all current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sales.
- Reset store displays for special events and seasonal merchandise changes.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Using soft sales techniques to keepguests informed about store discounts through making a free online account and / or opening a store credit card.
Restaurant Hostess | 04/2017 to 08/2017
Buffalo Wild Wings - City , STATE
Buffalo Wild Wings - City , STATE
- Developed long-term relationships with customers, increasing opportunities for repeat business.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered telephone to provide dining information, take party reservations, answer basic questions, and to take to-go orders.
- Monitored dining area to assess server capacity and estimate wait times.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Completed to-go purchases from order to payment.
Education and Training
Ohio Virtual Academy - City
High School Diploma
05/2019
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Resume Strength
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Resume Overview
School Attended
- Ohio Virtual Academy
Job Titles Held:
- In-Home Nanny
- Team Member
- Sales Associate
- Restaurant Hostess
Degrees
- High School Diploma
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