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in home caregiver home check supervisor resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Knowledgeable Laboratory Tech professional skilled in medical laboratory testing. Quality-driven team player with accuracy-focused and efficient approach, offering 7 years of industry expertise. Hardworking and driven to work quickly and effectively on projects in all types of environments.

Skills
  • Time Management
  • Client Relationship and Rapport
  • Progress Documentation
  • Emotional Support and Companionship
  • Cleaning and Sanitizing
  • Records Management
  • Progress Monitoring
  • Draw Blood
  • Order test
  • Process label specimens
  • Call Critical Lab results to physicians or Nurses
  • Verbal and Written Communication
  • Performance Assessment
  • Vitals Monitoring and Documentation
  • Condition Assessment
  • Patient Advocacy
  • Medical Terminology
  • Blood Glucose Monitoring
  • HIPAA Compliance
  • Problem Resolution
  • Acute and Rehabilitative Care
  • Safety Monitoring
  • Attention to Detail
  • First Aid and CPR
  • Multitasking and Prioritizing
  • Conflict Resolution
  • Critical Thinking
  • Data Entry
  • Microsoft Office
  • Quality Control
  • Mechanical and Electrical Devices
  • Laboratory Assistants Supervision
  • Specifications Conformance
  • File Organization and Maintenance
  • Standardized Formulas
  • Microscopic Analysis
  • Contributing Team Player
  • Test Routing Software
  • Reagent Mixing
  • Word Processing
  • Blood and Urine Analysis
  • Abnormality and Disease Detection
  • Aseptic Techniques
  • Automated Laboratory Testing
  • Blood and Tissue Sample Collection
  • Results Analysis
  • Quality Control Analysis
  • Volumetric Solution Preparation
  • Blood Counts
  • Glucose Monitors and Meters
  • Materials Testing
  • Stenography and Transcription
  • Spreadsheet Data Tracking
  • Self-Motivated
  • Organization and Time Management
  • Presentation skills
  • Hiring proficiency
  • Customer Service
  • Planning and Coordination
  • Good Telephone Etiquette
  • Flexible and Adaptable
  • MS Office
  • Clerical Support
Work History
In Home Caregiver & Home Check Supervisor , 06/2021 - Current
Right At Home Senior Care City, STATE,
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Increased medication and medical terminology knowledge through research and continuing education.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Trained new caregivers in agency policies and proper methods to meet clients' needs.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Followed nutritional plans to prepare optimal meals.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Completed medical and program reports and maintained records following clinic standard operating procedures.
  • Provided transportation and appointments management.
  • Administered prescribed medications under direction of physician.
  • Administered medication as directed by physician.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Supervised daily activities and provided assistance to staff.
  • Developed rapport to create safe and trusting environment for care.
  • Assisted disabled clients to support independence and well-being.
  • Go to clients home to check on other caregivers to ensure they are doing their job, according to in home care assignment.
Client Services, Call Center, Assistant Supervisor, 01/2009 - 08/2012
UAMS-Hospital, Client Services, Call Center City, STATE,
  • Revised work practices to improve efficiency, boost quality and meet production goals.
  • Supported Supervisor by preparing production reports and collating quality documentation.
  • Established performance and service goals and held associates accountable for individual performance.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
  • Managed records and documentation for payroll, inventory control and workflow.
  • Built patients relationships by responding to inquiries, identifying and assessing patients' needs, resolving problems, and following up with potential and existing patients.
  • Recommended changes to policies and procedures to maximize team efficiency and productivity.
  • Check Requisitions to insure proper payable diagnosis & send them to medical records to be scanned into EMR.
  • Call critical lab values to physicians, nurses in the hospital, clinics and outside clinics.
  • Investigated, documented and submitted information to Quality Department about special incidents, events and complaints.
  • Developed new employees and on-going performance assessment of current employees.
  • Tracked our department resources and expenses to help stay on budget.
  • Performed duties and provided service in accordance with established operating procedures and company policies.
  • Interacted with some patients on regular basis to quickly alleviate issues and provide test result updates.
  • Help organized daily workflow and assessed appropriate staffing to provide optimal service.
  • Answered average of 40-60 calls, emails and faxes per day, addressing physicians, nurses, solving problems and providing specimen information.
  • Engaged in learning and development opportunities to promote continued performance improvement.
  • Mentored departmental team, boosting efficiency, success and morale among employees.
  • Reduced downtime to support quality control, complete projects on time and under budget.
  • Educated patients on company systems, form completion and access to services.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
  • Encouraged creative thinking, problem solving, and empowerment as part of facility management group to improve morale and teamwork.
Lead Lab Tech II, Scheduler, Transcription, 01/2008 - 08/2012
UAMS-Clinical Lab & Central Processing City, STATE,
  • Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Pathology Transcription-Used headsets and transcribing software to take dictation of medical documents,
  • E-Mailed transcribed dictated reports for Pathology & Multiple Myeloma Results for physician's review, signature and any corrections needed.
  • Monitored and optimized inventory, and reordered materials as required.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Generated department orders and accompanying documentation.
  • Tracked and documented processes, communications and report status to remain organized and meet deadlines.
  • Established and maintained client rapport by utilizing quality customer service.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Reviewed completed reports for proper formatting, grammar and sentence structure.
  • Translated medical jargon and abbreviations into expanded forms to verify accuracy of patient and health care facility records.
  • Answered phone calls and answered questions from potential patients, nurses and physicians on how to order collect specimens.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Pathology and Multiple Myeloma-Reviewed and edited transcribed reports and corrected material for spelling, grammar and clarity.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Logged patient information and recorded results into system.
  • Contacted physicians, nursing stations or reference department for resolution assistance with unusual test orders.
  • Processed patient specimens according to priority and documented results.
  • Assist lab team by making phone calls, copies and process lab results.
  • Address client inquiries and updated database information.
  • Interpreted and documented results of tests into active databases and communicated results to internal customers.
  • Handled complaints and questions, and re-directed calls to other team members if needed.
  • Maintained documentation on tests performed in lab.
  • Completed transcription of gross and final diagnosis for medical reports.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Problem Solve any unlabeled, mislabeled specimens that come into our department from other clinics.
  • Maintained logs of incoming dictation projects and transcription records.
  • Referred to dictionaries, drug references and other medical resources to distinguish between homonyms and recognize inconsistencies and mistakes in medical terms.
Medical Assistant Supervisor, Clinic Floater, 07/2004 - 12/2007
Arkansas Heart Hospital Clinic Aka LRCC City, STATE,
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Obtain and document patients vitals, noting any changes or areas of concern and health history for patients in clinic and hospital environments.
  • Scheduled patients for procedures, tests, follow-up appointments, Prepared patients for care and maintained comfort and safety.
  • Properly trained, educated and Certified EECP Therapy Treatments.
  • Completed documentation for patient charts by obtaining diagnostic studies, reviewing current medications, noting allergies and recording provider orders and prescriptions.
  • Maintain procedure room supplies and inventory by inspecting current stock, anticipating needs, placing and expediting orders and verifying receipt of shipments.
  • Gave patients discharge and follow-up instructions, educational brochures and dietary requirements.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Ordered, prepared and administered medications to alleviate patient symptoms.
  • Taught patients about medications, procedures and care plan instructions. Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted chemical analysis of blood, urine or spinal fluid to determine presence of normal or abnormal components.
  • Executed corrective actions when test controls were outside specified limits.
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Prepared patients for X-rays, electrocardiograms, echocardiogram with bubble study, echocardiogram, Stress test, suture removal and dressing changes.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Education
Registered Nurse: Registered Nurse, Expected in 05/2024
-
UA-Pulaski Technical College - North Little Rock, AR,
GPA:
Status -
EMT-B: EMT-B, Expected in 03/2008
-
Saline Memorial Hospital - Benton, AR,
GPA:
Status -
Certified EECP Therapist: Cardiology, Expected in 08/2005
-
Little Rock Cardiology Clinic-Arkansas Heart Hosp - Sherwood, AR,
GPA:
Status -
Pharmacy Technician: Pharmacology, Expected in 02/2004
-
Remington College - Baton Rouge - Baton Rouge, LA
GPA:
Status -
Certified Medical Assistant : Certified Medical Assistant, Expected in 02/2004
-
Remington College - Baton Rouge - Baton Rouge, LA
GPA:
Status -
Certified Nurses Aide: Nursing, Expected in 08/1993
-
Walnut Ridge Convalescent Center - Walnut Ridge, AR,
GPA:
Status -

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Resume Overview

School Attended

  • UA-Pulaski Technical College
  • Saline Memorial Hospital
  • Little Rock Cardiology Clinic-Arkansas Heart Hosp
  • Remington College - Baton Rouge
  • Remington College - Baton Rouge
  • Walnut Ridge Convalescent Center

Job Titles Held:

  • In Home Caregiver & Home Check Supervisor
  • Client Services, Call Center, Assistant Supervisor
  • Lead Lab Tech II, Scheduler, Transcription
  • Medical Assistant Supervisor, Clinic Floater

Degrees

  • Registered Nurse
  • EMT-B
  • Certified EECP Therapist
  • Pharmacy Technician
  • Certified Medical Assistant
  • Certified Nurses Aide

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