Caring and patient Caregiver with 10 years of experience attending to daily living needs of clients at personal residences. Compassionate care worker when interacting with clients during daily grooming, medication administration, household cleaning and other tasks. Friendly and cheerful with top reviews and excellent client feedback.
Skills
Service-Oriented
Client Relationship and Rapport
Patient and Compassionate
Emotional Support and Companionship
Activities of Daily Living (ADLs)
Patient Massage
Mental Health Support
Verbal and Written Communication
Medication Administration
First Aid and CPR
Education and Training
La'James CollegeCedar Falls, IA, Expected in 05/2001 – –Massage Therapy:Massage Therapy - GPA:
Hawkeye Community CollegeWaterloo, IAExpected in 05/2014 – –Associate of Arts:Liberal Arts And General Studies - GPA:
Hawkeye Community CollegeWaterloo, IAExpected in – –Associate of Applied Science:Human Resources Management - GPA:
Experience
Phoenix Home Care And Hospice - In-Home Caregiver Sikeston, MO, 05/2021 - Current
Maintained clean and well-organized environment for client happiness and safety.
Transported clients to doctor's appointments and errands.
Documented client progress in charts and logbooks.
Improved patient outlook and daily living through compassionate care.
Supervised medication administration, personal hygiene and other activities of daily living.
Followed care plan and directions to administer medications.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Trained new caregivers in client needs and caregiving standards.
Interacted with patients through games and fun activities to boost mood and improve overall memory.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Assisted patients with personal care to alleviate burden on family members.
Lowell General Hospital - Medical Receptionist Lowell, MA, 11/2019 - 05/2021
Entered patient information into system, including insurance, demographics and health history.
Called patients to confirm scheduled appointments and obtain additional details.
Checked patients in and out for appointments.
Protected patients by observing strict HIPAA guidelines.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Took messages from patients and promptly relayed to appropriate staff.
Answered multi-line phone system and directed callers to requested personnel and departments.
Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Straightened up waiting room to maintain neat and organized space.
Gathered, transcribed and typed medical information into charts.
COVID-19 Contact Tracing
The Mentor Network - Personal Caregiver Mason City, IA, 05/2020 - 11/2020
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Provided ongoing compassionate patient care for each client.
Cooked appetizing and satisfying meals and snacks.
Assisted patients with bathing, dressing, daily hygiene care and grooming.
Laundered clothing and bedding to prevent infection.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
The Arc Of Chemung - Direct Support Professional Buffalo, NY, 01/2018 - 11/2019
Enhanced patient wellbeing by supporting participation in recreational activities.
Supervised medication administration, personal hygiene and other activities of daily living.
Tracked and reported clients' progress based on observations and conversations.
Followed care plan and directions to administer medications.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Documented current patient information to update vital signs, behaviors and eating habits.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Documented client progress in charts and logbooks.
Served meals and assisted immobile or disabled individuals with eating.
Assisted client with personal hygiene, including bathing, incontinence and oral care.
Built strong and trusting rapport with clients and loved ones.
Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
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