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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Multi-talented phlebotomist consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Patient care
  • First Aid/CPR
  • Customer service
  • Team building
  • Problem resolution
  • Organization
  • Team management
  • Care plan assessment
  • First aid and safety
  • Community integration
  • Progress documentation
  • Clinical quality program standards
Work History
11/2019 to Current In-Home Caregiver Comfort Keepers | Ellsworth, KS,
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
12/2017 to 01/2020 PCA Yale-New Haven Health | Fairfield, CT,
  • Scheduled and accompanied clients to medical appointments.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
09/2014 to 08/2018 Assistant Store Manager Cost Plus World Market | Las Vegas, NV,
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Trained and managed associates in customer service and sales techniques.
09/2011 to 05/2014 Cashier Solar 4 America Ice San Jose | San Jose, CA,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Counted cash in register drawer at beginning and end of shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reviewed weekly sales circulars and monitored price changes.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Assisted customers by answering questions and fulfilling requests.
Education
Expected in Ged | Warwick High School, Newport News, VA GPA:
Expected in 08/2020 Phlebotomy | Phlebotomy Heart To Heart Medical Careers, Williamsburg, VA, GPA:

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Resume Overview

School Attended

  • Warwick High School
  • Heart To Heart Medical Careers

Job Titles Held:

  • In-Home Caregiver
  • PCA
  • Assistant Store Manager
  • Cashier

Degrees

  • Ged
  • Phlebotomy

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