Icu Health Unit Coordinator And Certified Nursing Assistant resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Versatile healthcare professional trained in paramedicine, medical assisting, nurse assisting, reception and unit coordinating who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of offering highly competent care in varied medical situations and coordinating a successful ICU with an unsurpassed worth ethic.

  • Process improvement strategies
  • Inventory control
  • Troubleshooting and problem solving
  • Dedicated
  • Flexible
  • Relationship building
  • Microsoft Office Suite trained
  • Organized
  • Customer Service

Participated in ICU process creating and implementation committee PIPE. Became ICU Skin Care Ambassador to help implement processes for preventing and treating skin breakdown in patients. Took responsibility for non-stock supply tracking and ordering for the ICU. Taking course on End of Life to help create a caring and comfortable place in the ICU for dying patients and their families and teaching staff how to manage pain, grief, fear, and answer tough questions that the patient or their loved ones might have. Trained several new employees to processes and organization of the ICU.

05/2009 to Current ICU Health Unit Coordinator and Certified Nursing Assistant Ohsu | La Grande, OR,
  • Health Unit Coordinator responsibilities include; clerical, technical, and receptionist functions.
  • Maintain good public relations with visitors, staff, patients, and physicians while preserving confidentiality of information related to patients and the organization.
  • Confident on the computer and skilled in Microsoft Office programs such as Word, Excel, and Power Point.
  • Assemble and maintain medical records, maintain a clean work space, and keep track of the ICU supplies and equipment.
  • In charge of the non-stock supplies and office supply orders for the ICU.
  • Organize, plan, direct, and coordinate functions and activities in the ICU.
  • Expert in multitasking and have great customer service skills.
  • Responsible for accurately tracking staff hours per unit of service, data sheets for potential infection intruding invasive procedures, cardiac surgery statistics, and state of the unit reports.
  • Certified Nursing Assistant responsibilities include; direct patient care, nurse delegated tasks, and patient transporting.
  • Transport patients to and from procedures, and other floors and entrances.
  • Skilled in assisting nurses with critically ill patients. I assist doctors with procedures by gathering supplies and handing them items that they need during the procedure.
  • Responsible for teaching new employees in the ICU including both HUCs and CNAs. Have helped orient nurses, physicians, and lift team members to the ICU.
2007 to 03/2009 ICU Technician Gw Medical Faculty Associates | Reston, VA,
  • Duties included primary patient care of bathing, turning, cleaning and setting up rooms, oral care, and stocking.
  • Extended ICU Tech duties included blood draws, glucose checks, wound care, collaboratively reinforcing education in the post -op Open Heart patient, and other duties as delegated by the registered nursing staff.
  • Other duties included computerized order entry (most recently in the EMR setting), census and data inputting, and other unit secretary duties.
01/2006 to 08/2006 Paramedic Northstar Paramedic Services | City, STATE,
  • Paramedic level patient care according to Alabama state scope of practice.
  • Advanced life support for a primary 911 service, psychological first aid, facility to facility transfers including hospital to home or other level of care transfer.
  • Skills included Advanced Life Support and first aid, monitoring and managing patient's airway, breathing, and circulation, starting IVs or saline locks, phlebotomy, wound care, and both BLS and ALS care.
  • Certifications included ACLS, PALS, CPR/AED, PPEP, PHTLS, HIPPA, EVOC, and Advanced Airway Management.
  • Was the only paramedic with a Basic EMT and was responsible for directing and supervising patient care.
  • Also trained in 911 emergency dispatching to include triage of 911 calls and coordination of responding personnel. The Dispatch Center also managed a busy wheelchair and BLS service.
07/2002 to 05/2004 Receptionist and Billing Specialist Alaska Chiropractic Care | City, STATE,
  • Worked for a Doctor who had just opened practice. Helped set up and organize the office.
  • Responsibilities included office reception, scheduling, filing, copying and faxing, creating patient files, registering patients in the computer system, managing patient accounts, billing, insurance and patient collections, customer service.
  • Other duties included connecting patients to electrical stimulation, performing ultrasound on injured areas, putting patients on the aqua massage table, and applying hot or cold packs to patients.
  • Cleaning the working and patient areas.
  • Completed payroll for the office staff.
Expected in 2009 Bachelor of Science | Psychology University of Phoenix, Bremerton, WA GPA: GPA: 3.5

GPA: 3.5 Emphasis in Psychology.

Areas of study included statistics, effective communications, team building, and organizational psychology.

Expected in 2005 Certificate | Paramedicine Medical Training Institute, Anchorage, AK GPA:

Paramedic Certificate. Emphasis on paramedicine

Areas of study included human anatomy and physiology, prehospital medicine and treatments. Certifications to include, ACLS, ASHI PALS, CPR/AED for healthcare provider, PPEP, PHTLS, and Stroke protocol.

Expected in 2004 None | General Education Requirements and Pre-requisites University of Alaska, Anchorage, AK GPA: GPA: 3.8

GPA: 3.8. Emphasis on prerequisites.

Along with general education requirements, studies included classes in Japanese, American Sign Language, photography, biology, chemistry, computer science, stained glass, and physical activities.

Expected in 2001 High School Diploma | High School A.J. Dimond High School, Anchorage, AK GPA:

GPA 3.9. Emphasis on getting into a college.

Areas of study beyond high school requirements included Japanese, sciences, astronomy, anatomy and physiology, swimming, year book club, orchestra (1st chair cellist all 4 years), comparative world religions, and photography.

  • Office management
  • Payroll
  • Billing and collections
  • Clerical
  • Reception
  • Customer service
  • Various healthcare provider roles
  • Scheduling
  • Public relations
  • Order entry
  • Microsoft Office Word, Excel, Power Point
  • CPR
  • Telemetry monitoring
  • Organization
  • Team building
  • Multitasking

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Resume Overview

School Attended

  • University of Phoenix
  • Medical Training Institute
  • University of Alaska
  • A.J. Dimond High School

Job Titles Held:

  • ICU Health Unit Coordinator and Certified Nursing Assistant
  • ICU Technician
  • Paramedic
  • Receptionist and Billing Specialist


  • Bachelor of Science
  • Certificate
  • None
  • High School Diploma

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