Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Dedicated and focused IT Assistant who excels at prioritizing, completing multiple tasks simultaneous. Specialize in technical support to end users. committed to delivering high quality results with little supervision. Energetic, organised,and professional
Highlights
Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment , Sets up and configures desktop computers, peripherals and accounts assigning security level. Installs software and installs and repairs hardware and peripherals. Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate.
Accomplishments
providing help desk to end-users through the phone and also guiding end users to setup software and hardware over the phone 
Experience
05/2007 to 02/2015
ICT ASSISTANT Integris Union City, ,
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Provided base level IT support to non-technical personnel within the business.
  • Managed call flow and responded to technical support needs of customers.
  • Demonstrated professionalism and courtesy with customers at all times.
  • Identified and solved technical issues with a variety of diagnostic tools.  
  • Resolved problems with malfunctioning products.
  • Researched, troubleshot and resolved complex problems independently.
08/2003 to 08/2004
Help Desk Sudanese Telecommunication Company City, STATE,
Worked as Help Desk Hardware and software setup,troubleshooting ,phones setup,printers  setup and troubleshoot,technical support over the phone.  
Education
Expected in
Bachelor of Computer Science:
- ,
GPA:
Skills
computer software, hardware, IT support, mainframe, monitors, peripherals, , repairs, scheduling, Installs software, technical support

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

62Fair

resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended

Job Titles Held:

  • ICT ASSISTANT
  • Help Desk

Degrees

  • Bachelor of Computer Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: