Personable and successful at building strong professional relationships. Manages large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator who excels at bringing out the best in team members.
Multi-unit operations management
Effective Public Speaker
Work flow planning
Selected by Executive Team to assist in rollout of Business Process Management (BPM) in multiple offices.
Selected by Executive Team to train on KEES Task Tracker in 21 offices.
Designed documentation process for Microsoft OneNote, pitched idea to Executive Team and Regional leadership, and developed training materials.
Selected by local office to participate in SRS Strategic Development and Grandparents as Caregivers Program Development team.
Human Services SupervisorWichita DCF － Wichita, KS
Managed team of 8-11 Human Services Specialists.
Chaired multiple work groups, including Supervisor/Training Advisory Group and assisted in management of Rushmore process improvement initiative.
Human Services ConsultantWichita DCF － Wichita, KS
Conducted case reviews for Program training and Employment Services (Work Program Samples).
Created effective relationships to aid in feedback and performance improvement through Elbow Training and written communication.