Human Services Specialist Three Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Operational knowledge in organizational analytics as it pertains to complex and sensitive work in the areas of budget, financial, economic, contract administration, and administrative policy.

  • Budget organization and planning
  • Financial analysis and reporting
  • Department productivity planning
  • Performance data reporting
  • Workforce reporting and metric tracking
  • Contract administration
  • Coordinate financial statistical audit reports
  • Statistical computing analyses
  • RStudio integrated development environment (IDE) for R
  • Fluent Spanish
Work History
03/2020 to Current
Human Services Specialist Three The Mentor Network New Castle, IN,
  • Interview applicant to determine need and eligibility.
  • Connecting families to other resources and programs.
  • Explains rules, regulations, procedures, and responsibilities to applicant.
  • Develop preliminary self-sufficiency focused case plans with the family.
  • Deciding initial and ongoing eligibility for AFS programs including Temporary Assistance for Needy Families (TANF), day care (ERDC), Oregon Health Plan, Food Stamps (SNAP).
  • Conducting preliminary and ongoing assessment of client's social service, benefits and medical needs.
  • Making referrals and advocating on behalf of the client to enhance independent living.
  • Observing for decline in mental or physical functioning and referring for intensive social service intervention when needed.
  • Conducting initial and ongoing eligibility for SDSD Adult Programs such as Title XIX, Food Stamps, General Assistance, Oregon Health Plan, and Oregon Supplemental Income Program.
  • Computes amount of benefits and complete narratives and documents necessary to issue benefits to explain reasons for ineligibility.
  • Write narrative report summarizing interview with applicant and collateral sources, findings of home visit, conclusions, and reasoning for determination.
  • Review coding, paperwork, and narratives for accuracy, timeliness, completeness, and compliance with Federal and State statutes and regulations, and agency policies, procedures, and guidelines.
  • Provide guidelines for explaining programs, policies, and procedures. Deciding eligibility for programs, and approving, adjusting, or denying benefits.
06/2017 to Current
Administrative Office Manager Birdeye Inc San Francisco, CA,

Experience working effectively in a fast-paced, high-production business-professional environment

Supervise and manage effective service delivery to clients facing challenging circumstances

Experience with complex scheduling and program planning requiring extraordinary attention to detail, and ability to perform such tasks with frequent interruptions

Experience handling confidential and sensitive information

Skill explaining processes, procedures, and policies

Proficiency using various hardware and software applications to enter and retrieve information

02/2017 to 05/2017
Sales Manager Publicis Groupe Woodcliff Lake, NJ,
  • Supervise and manage effective service delivery to customers
  • Compile and analyze system-wide budget information
  • Maintain and review performance data and reports
  • Manage priority projects, including workforce alignment projects, development of tools and technologies in support of workforce outcomes and tracking
  • Plan and evaluate department productivity
  • Plan, organize, develop, and produce briefings, reports, presentations for senior management officials
  • Prepare departmental meeting agendas and supporting materials.
  • Work with departments on coordinating and aligning workforce reporting and metric tracking
  • Participate in process improvement efforts by preparing and revising business plans, performance objectives, and efficiency plans to senior management
  • Prepare and revise workforce performance objectives, business policy objectives, and efficiency plans
  • Coordinate with senior management to discuss and evaluate statistical cost-benefit performance analyses reports
  • Coordinate with senior management to discuss and evaluate complex and sensitive, administrative, organizational, operational, and strategy projects
  • Perform and assist with administrative and management functions as they relate to office operations and budget administration
11/2014 to 02/2017
Manager L'Occitane City, STATE,
  • Research, analyze, and make recommendations on highly visible special public relations projects
  • Cultivate and maintain positive, productive working relationships with internal and external stakeholders and partners
  • Direct complex financial and operational activities
  • Coordinate, manage, and monitor contract administration
  • Coordinate, manage, and monitor departmental budget
  • Act as executive assistant and provide administrative analysis to high-level manager or department head
  • Assists high-level managers or a department head in monitoring of the budget, budget reporting, and interpretation of budget-related documents
  • Prepare financial statistical reports for high-level managers or a department head
  • Coordinate the preparation of financial statistical audit reports
  • Assist in the preparation of audit schedules and financial statements
  • Analyze and interpret existing, newly enacted and proposed local, state, federal legislation and regulation for policy and financial impact on the organization
  • Support the organization in order to comply with new regulations that mitigate adverse action against the organization and maximize potential revenues
  • Conduct onsite visits with engineers, inspectors, high-level managers or a department head to procure cost estimates
Expected in
Bachelor of Arts: Political Science
University of California Santa Barbara - Santa Barbara, CA,

Coursework in: Statistical Analysis, Economics, Politics of Economic Development, Third World Politics, Law in the Modern State, American Government and Politics, American Foreign Policy, Modern American Law, Politics of the Environment, Comparative Environmental Politics, American Religions, Critical Introduction to Race in the U.S.

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Resume Overview

School Attended
  • University of California Santa Barbara
Job Titles Held:
  • Human Services Specialist Three
  • Administrative Office Manager
  • Sales Manager
  • Manager
  • Bachelor of Arts