Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Compassionate, motivated to learn, grow and excel to be equipped in serving and helping others succeed in life.

  • MS Office
  • Upbeat and Positive Personality
  • Excellent work ethic
  • Planning and Coordination
  • Telephone etiquette
  • Credit Card Transaction Processing
  • Data Entry and Maintenance
  • Balance Verification and Reconciliation
Work History
05/2023 to Current
Accounting Intern Lutheran Social Services Of Wisconsin And Upper Michigan Inc , , Raleigh, NC
  • Analyzed account information and reconciled financial discrepancies to maintain records integrity and compliance.
  • Assisted manager with special projects
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Prepared monthly closings by reconciling accounts.
  • Prepared and emailed invoices to customers, processed payments and documented account updates.
  • Executed billing tasks and recorded information in company databases, Electronic Medical Records System and Quickbooks.
  • Processed and recorded insurance payments on claims.
  • Calculated adjustments, copays, and refunds.
12/2021 to 02/2023
Teller/New Accounts Representative Carondelet High School , , Derby, KS
  • Maintained friendly and professional customer interactions.
  • Processed client payments and updated accounts.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Counted currency, coins and checks in cash drawer, night depository and ATM.
  • Opened new accounts and made changes to existing accounts.
  • Investigated and resolved account issues by offering applicable options to customers.
  • Supported tellers by processing transactions involving money orders, cashiers checks and payments.
  • Implemented Microsoft Excel for Scheduling and tracking documentation.
  • Supports online banking and banking app use over phone.
04/2021 to 11/2021
Various Jobs Citizens , , Omaha, NE
11/2020 to 04/2021
Human Services Specialist Company Name , , Great Bend, KS
  • Input gathered information and researched data on applicants into computer system.
  • Selected qualified applicants to refer to employers for possible job placement purposes.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Provided consulting services to individuals on various career-related issues and communicated with clients to determine needs and goals.
  • Used multiple computer software programs to maintain candidate files and file notes.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Interviewed applicants and explained scope of different available benefits.
  • Managed processing of all benefits applications, including those for financial assistance and food stamps.
  • Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
  • Kept and established comprehensive case files to support proper documentation and record retention.
10/2016 to 06/2020
Universal Banker Company Name , , Great Bend, KS
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Maintained up-to-date knowledge of product and service changes.
  • Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
  • Completed daily cash functions like account tracking and all types of cash and banking reconciliations.
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
  • Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Documented transactions and moved, deposited or withdrew money accurately to prevent errors.
  • Utilized Microsoft Excel to track sales and documentation.
10/2015 to 03/2016
Volunteer Basketball Coach Company Name , , Great Bend, KS
  • Acted as positive role model for team participants and in community.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Directed ambitious practice sessions to boost athletic abilities and teamwork.
  • Prepared athletes for special competitions and tournaments.
  • Boosted performance of individual athletes by devising strategic personal training programs.
  • Coordinated with parents and other resources to meet team needs involving equipment and travel arrangements.
  • Managed Basketball drills and fitness circuits to bolster athletes' coordination and performance levels.
01/2014 to 10/2016
Substitute Teacher Company Name , , Great Bend, KS
  • Fostered team collaboration between students through group projects.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Collaborated with team of faculty.
  • Completed and filed daily paperwork for classroom activities, including meal count sheets and attendance logs.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Supervised lunchroom and recess activities.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
Expected in 06/2009
Associate of Arts: Liberal Arts And General Studies
Barton County Community College - Great Bend, KS

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Resume Overview

School Attended

  • Barton County Community College

Job Titles Held:

  • Accounting Intern
  • Teller/New Accounts Representative
  • Various Jobs
  • Human Services Specialist
  • Universal Banker
  • Volunteer Basketball Coach
  • Substitute Teacher


  • Associate of Arts

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