SEARCH

Human Services Specialist Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
HUMAN SERVICES SPECIALIST
Professional Summary

Enthusiastic Human Services Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of department's goals and tasks. Compassionate, motivated to learn, grow and excel in the Human Services field to be equipped in serving and helping others succeed in life.

Skills
  • Compassionate communication
  • Detail-oriented
  • MS Office
  • Excellent work ethic
  • Good listening skills
  • Teamwork
  • Interpersonal Communication
  • Planning and Coordination
  • Research
  • Telephone etiquette
  • Relationship building
  • Recordkeeping
Work History
State Of Kansas, Dept Of Children And FamiliesHuman Services Specialist | Great Bend, KS | November 2020 - Current
  • Inputted all gathered information and researched data on applicants into computer system using [Software].
  • Selected qualified applicants to refer to employers for possible job placement purposes.
  • Organized over [Number] mock interview seminars to develop interview strategies and communication skills.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Assessed information gleaned from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.
  • Provided consulting services to over [Number] individuals on various career-related issues and communicated with clients to determine needs and goals.
  • Used [Software] and [Software] to maintain over [Number] candidate files and file notes.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Interviewed applicants and explained scope of different available benefits.
  • Managed processing of all benefits applications, including those for financial assistance and food stamps.
United States District 428Substitute Teacher | Great Bend, KS | January 2014 - October 2016
  • Fostered team collaboration between students through group projects for [Area of study].
  • Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Collaborated with parents of [Type] students to increase comprehensive and long-term success.
  • Collaborated with team of faculty to develop after-school tutorial program for students in need of extra help.
  • Completed and filed daily paperwork for classroom activities, including meal count sheets and attendance logs.
  • Graded and evaluated student assignments, papers and course work.
  • Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives in [Area of study].
  • Directed afterschool activities [Number] days each week to provide students with interesting opportunities while maintaining student discipline.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
  • Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest of Children's Literature as avenue of study.
Bank Of The WestUniversal Banker | Great Bend, KS | October 2016 - June 2020
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered excellent customer service, resulting in consistent [Number]% customer satisfaction rating.
  • Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Cross-trained and provided back up for customer service managers.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and all types of cash and banking reconciliations.
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Education
Associate of ArtsLiberal Arts And General StudiesBarton County Community CollegeGreat Bend, KS
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • State Of Kansas, Dept Of Children And Families
  • United States District 428
  • Bank Of The West

School Attended

  • Barton County Community College

Job Titles Held:

  • Human Services Specialist
  • Substitute Teacher
  • Universal Banker

Degrees

  • Associate of Arts Liberal Arts And General Studies

Similar Resumes

View All
Human-Services-Specialist-1-resume-sample

Human Services Specialist 1

Department of Human Services

Portland, Oregon