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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Perceptive Disabled Veteran Outreach Program Employment Counselor who is passionate about helping others reach personal and professional goals. Highly skilled at networking to build vital relationships with leading area employers. Strategic when placing clients in rewarding jobs based on skills, interests and abilities. Successful at coaching clients on resume writing, interviewing, time management and teamwork. Also experienced in helping individuals navigate and submit state benefit claims.

Skills
  • Proficient in Microsoft Word, Excel, Outlook and PowerPoint
  • Customer service
  • Data entry
  • Leadership
  • Motivational Interviewing
  • Report writing
  • Diagnostic Evaluations
  • Eligibility Requirements
  • De-escalation
  • Records Filing
  • Public Service
  • Public Assistance Programs
Education
American Military University Charles Town, WV Expected in 2018 Bachelor of Arts : Criminal Justice - GPA :
American Military University Charles Town, WV Expected in Master of Arts : Criminal Justice - GPA :

"In Progress"

Work History
Muckleshoot Casino - Disabled Veteran Outreach Employment Counselor
, , Cedar City, UT 09/2022 - Current
  • Developed multiple career and education plans based on individual needs.
  • Conducted over hundreds of program eligibility assessments for individuals applying for Career and Education and Training Services for the state of Utah.
  • Conducted over approximately, 150 interviews of Veterans and non-Veterans who were applying for Veteran Intensive Services and Career and Education and Training Programs.
  • Through an extensive assessment process, submitted numerous referrals to partnering agencies to help address clients' needs.
  • Assisted numerous clients in trying to apply for, and maintain their state of Utah benefits.
  • Conducted community outreach efforts in order to efficiently promote Veteran Intensive Services and Career and Education and Training opportunities.
La Clinica De La Raza - Caseworker
, , Cedar City, Utah 10/2021 - 01/2022
  • Assessed needs of each client and recommended appropriate services and resources.
  • Maintained high level of client confidentiality, following strict guidelines and recommendations.
  • Offered support and direction to families and coordinated with court system and other community agencies for treatment.
  • Performed discharge planning, placement monitoring and crisis intervention.
  • Determined eligibility and suitability for programs by performing client intake interviews and bio-psycho-social assessments.
  • Created treatment or service plan meeting each client's individualized needs.
  • Coordinated with courts and community agencies for supportive services.
  • Documented progress in treatment plans, educational and recreational activities and maintained updated case records.
Advanced Correctional Health - Compliance Technical Writer
, , San Jacinto , CA 06/2021 - 10/2021
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
  • Proofread copy written by colleagues to correct spelling, punctuation and grammar.
  • Organized material to research and complete writing tasks.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Prepared multiple different written communications, reports and documents to ensure smooth operations.
  • Analyzed developments in field to update instruction literature.
San Diego County Probation Department - Human Service Specialist
, , San Diego, CA 06/2020 - 10/2020
  • Interviewed applicants for services and supported application completion as necessary.
  • Met with clients to conduct assessments of current situations and establish what needs to address.
  • Kept and established comprehensive case files to support proper documentation and record retention.
  • Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
  • Processed applications and followed strict procedures to keep sensitive data confidential.
  • Described procedures, requirements and benefits to clients and interested parties.
  • Determined eligibility of county and state benefits.
United States Marine Corps - Regulatory Compliance Officer
, , San Jacinto, CA 02/2019 - 06/2020
  • Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
  • Ensured compliance to required Internal Controls, Tribal, Federal, and State Gaming Laws and regulations.
  • Conduct gaming machine audits, compliance audits, and investigations as assigned.
  • Conduct investigations, interviews, reporting deficiencies, and violations.
  • Conduct follow up investigations when necessary, to ensure adherence to established regulations.
  • Maintained records of confidentiality.
Company Name - Correctional Deputy Probation Officer
, , San Diego, CA 07/2011 - 03/2018
  • Conducted interviews and investigations.
  • Wrote numerous investigation reports for the courts relating to, arrests and probation violations.
  • Worked heavily in the community and provided professional customer service.
  • Established rapport with the public, while enhancing public safety.
  • Supervised offenders within the community based off a risk assessment for re-offending.
  • Maintained records of confidentiality.
Company Name - Sergeant of Marines
, , 09/2003 - 08/2011
  • Held numerous leadership billets (Fire team leader, Squad leader and Platoon Sergeant.) Led fire teams during infantry dismounted battle drills and situational training exercises.
  • Developed and led training programs in preparation for combat.
  • Developed policies and procedures for training, as well developed combat training aids for Marines.
  • Established mentorship for junior Marines assigned under.
  • Led a 16-man PSD team, serving as a platoon sergeant for a personal security detail (PSD), protecting our Battalion Commander while conducting combat operations in the AL Anbar Providence of Iraq.
  • Training Sergeant in charge of monitoring and administering physical fitness tests, rifle marksmanship, combat fitness of over 500 Marines assigned to the Marine Corps Recruit Depot in San Diego (MCRD).
  • Conducted numerous eligibility assessments for over 500 Marines who were trying to get into different schools of training within the United States Marine Corps.
Accomplishments
  • (1) San Diego County District Attorney "Certificate of Recognition"
  • (1) San Diego County Certificate of Special Congressional Recognition
  • (1) San Diego County Distinguished Service Certificate
  • (1) San Diego County "Live Saving Award"
  • (2) San Diego County "Employee of the Quarter"
  • (1) Navy and Marine Corps Achievement Medal
  • (2) United States Marine Corps "Certificate of Accommodations"
  • (1) United States Marine Corps "Certificate of Appreciation"

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Resume Overview

School Attended

  • American Military University
  • American Military University

Job Titles Held:

  • Disabled Veteran Outreach Employment Counselor
  • Caseworker
  • Compliance Technical Writer
  • Human Service Specialist
  • Regulatory Compliance Officer
  • Correctional Deputy Probation Officer
  • Sergeant of Marines

Degrees

  • Bachelor of Arts
  • Master of Arts

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