human resources technician resume example with 19+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Driven Human Resources professional offering 15-year career history in HR roles. Superior technical and communication skills. Solid background in assessing, training and inspiring new employee personnel. Service-oriented HR Assistant with excellent academic performance in human resources and administration. Dedicated team player currently pursuing Bachelor of Science Degree in Human Resource Management to bring positive industry impact centered on organizational behavior and change management. Proficient in scheduling interviews, posting job openings and performing various administrative tasks.

  • Recruitment
  • Labor relations
  • Problem resolution
  • Business operations
  • Staff education and training
  • MS Office
  • SharePoint Intranet software
  • New employee orientations
  • File and records management
  • Operational improvement
  • Process improvement
  • HR policies
  • FMLA comprehension
  • Staff training/development
Work History
Human Resources Technician, 07/2006 - Current
City Of Golden Golden, CO,
  • Educated staff on HR software functionality with special emphasis in Posting , Hiring and Application features. Collaborate with Vendor on program changes or issues.
  • Recruited and screened qualified potential employees.
  • Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Resolved Hiring problems, improved operations and provided exceptional client support.
  • Increased customer satisfaction by resolving Hiring and Operational issues.
  • Assisted in layoffs by meeting with employees, assess to re-employ them in other positions. Collaborate with hiring administrators to re-employ or to advise employee layoff.
  • Assist Human Resources Manager with job analysis/reclassification to provide the most updated job descriptions.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Understanding, interpreting and applying laws, rules, regulations, and negotiated agreements related to Human Resources.
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
  • Created and enforced HR policies and procedures across organization.
  • Facilitated criminal background check process for new hires.
  • Assist with developing company personnel policies, standard operating procedures and employee handbooks.
  • Serving of staff of 8000 employees
Payroll Clerk, 01/2006 - 01/2006
Erewhon Market Santa Monica, CA,
  • Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce Reports and Payroll documents.
  • Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Calculated payroll deductions by accurately using payroll software and processed payroll to meet preset requirements.
Human Resources Assistant , 06/2001 - 01/2006
Fidelitone Norwalk, CA,
  • Improved productivity initiatives while coordinating itineraries and scheduling appointments.
  • Recruited and screened qualified potential employees.
  • Maintained and scheduled complex calendars.
  • Assisted with on-boarding process of 5 new hires in one month.
  • Answered and directed [Number] outbound and inbound phone calls per day.
  • Assisted with meetings and presentations within company.
  • Created and completed personnel action forms for all hires, terminations, title changes and terminations.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Organized new employee orientation schedules for all new hires.
  • Posted positions through approved recruitment channels.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
Contract Administrator, 01/2002 - 10/2002
Lennar Austin, TX,
  • Double-checked plans and specifications of contract work for company compliance.
  • Monitored all incoming contracts and service agreements for correct pricing and information.
  • Inputted new information into company's database using Microsoft Licensing software, verifying accuracy and integrity of data prior to uploading.
  • Assisted in training new personnel.
  • Developed business correspondence and provide support for clientele.
Bachelor of Science: Human Resource Management, Expected in 10/2020
Western Governors University - Salt Lake City, UT
Status -
  • Awarded WGU Excellence Award in Workforce Planning: Recruitment & Selection
Secretarial Degree: Business, Expected in 05/1988
Stevens-Henager College - Provo, UT,
Status -
  • Graduated with 3.9 GPA
  • Professional development completed in Project Management for Executive Assistants and Finance.
  • Professional Office Procedures
No Degree: Elementary Education, Expected in
Brigham Young University - Provo, UT
Status -
  • Minored in Business Management

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Resume Overview

School Attended

  • Western Governors University
  • Stevens-Henager College
  • Brigham Young University

Job Titles Held:

  • Human Resources Technician
  • Payroll Clerk
  • Human Resources Assistant
  • Contract Administrator


  • Bachelor of Science
  • Secretarial Degree
  • No Degree

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