Human Resources Supervisor Resume Example

Fashion jewelry designer and short term business

• Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
• Supported staff development and goal attainment by focusing on skill development and job satisfaction.
• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
• Coached team on effective upselling and cross-selling methods.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Submitted reports to senior management to aid in business decision-making and planning.
• Trained team members in successful strategies to meet operational and sales targets.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Handled customer service by dealing with complaints, organizing stock and answering customer questions.
• Onboarded new employees, including training, mentoring and new hire documentation.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Counted cash in register drawer at beginning and end of shift.
• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Used POS system to enter orders, process payments, and issue receipts.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Investigated financial inconsistencies to solve discrepancies and reported to manager.
• Provided cash handling including sorting and counting coin and currency to make change for associates.
• Balanced safe, prepared tills and prepared register bags for next sales date.
• Trained new employees on proper cash routines, procedures and requirements.
• Verified totals, checked store transfers and assisted with price changes.
• Delivered human resources financial support by certifying and processing payroll, completing deposits, performing pay adjustments and promptly distributing checks.
• Matched purchase orders with invoices and recorded necessary information.
• Completed and mailed bills, contracts, policies, invoices and checks.
• Created detailed expense reports and requests for capital expenditures.
• Prepared bank deposits and corporate cash shipments.