- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Successfully oversee human resources, credentialing management, and dependable Medical Records Specialist with 2-year background in document assessment and quality review. Highly accurate and efficient with strong interpersonal skills and reliable, hardworking nature. Motivated to learn, grow, and excel in a new career path to the healthcare informatics industry.
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Devereux – Lake City, FL,
- Maximize team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols i.e., monthly In-service training.
- Assist senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Generate, ensure completeness, update credentials for over 80 employees (i.e., clinicians, and vendors). Sent notices to employees and subcontractors regarding expiring documentation.
- Interview candidates, conduct background checks and verification i.e., OIC, Been Verified, I-9.
- Perform general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
- Tracked various statistics and kept detailed records to support human resources department.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Auditboard – Cerritos, CA,
- Maintain accuracy, completeness and security for medical records and health information for 80+ patients.
- Communicate effectively with internal staff members, patients,and family members, medical doctors and insurance companies by email and telephone for special requests.
- Understand and processes release of information, and death certificate in accordance with hospice policies and HIPAA privacy laws for patients, physician offices, subpoenas, state and federal governing authorities.
- Perform patient chart auditing, electronically and paper-based medical records to determine compliance with established policies and procedures, and governmental agency guidelines and regulations.
- Utilize Hospice MD software to manage and confirm patient data, such as insurance, demographic and medical history information, ensure accuracy and completeness of patient medical records.
- Knowledge of medical insurance claims, medical billing, and credentialing vendors such as medical supplies, transportation, and skilled nursing facilities.
- Review charts and flagged incomplete or inaccurate information
- Train newly hired medical record clerks.
Payroll Tax Management Inc – City, STATE,
- Collaborated, research, analysis, and necessary reconciliation to resolve agency related payroll tax notices and amendments with internal peers.
- Managed ten customer accounts consisting of 1100 employee identification numbers to process payroll taxes and file Federal, State and local tax returns, QE and YE filing.
- Administered and maintain on CRM company's database, including updates, and reports.
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
- Interacted with tax agencies, customers, and internal to Company.
Assessed and solved complex multi-state payroll tax issues. - Achieved weekly quotas for closing twenty-five tax notices.
Performed other duties as assigned by supervisor and management.
Manage sensitive and confidential file systems in both digital and physical formats. - Increased customer satisfaction by resolving Payroll Tax issues such as penalties and interest rate increase.
Grand Canyon University - Phoenix, AZ
University of Phoenix - Southern California Campus,
American Intercontinental University - Arizona,
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School Attended
- Grand Canyon University
- University of Phoenix
- American Intercontinental University
Job Titles Held:
- Human Resources Specialist/Volunteer Coordinator
- Medical Records Specialist
- Client Support Specialist
Degrees
- Master of Science
- Bachelor of Science
- Associate of Arts
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