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Human Resources Specialist Resume Example

Resume Score: 90%

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HUMAN RESOURCES SPECIALIST
Professional Summary
15 years of Human Resources experience with a strong background in compensation and benefits. Over 10 years of mental health counseling experience working with children, adolescents, and adults in an Emergency Mental Behavioral Health Department in a hospital setting.
Core Qualifications
  • Compensation/Benefits
  • Exceptional interpersonal skills
  • Detailed oriented
  • Psychiatric population familiarity
  • Extensive DSM-5 knowledge
  • Practiced in psychiatric diagnostic assessments
  • Dual diagnosis expertise
  • Licensed Professional Counselor (LPC; #3298)
  • Licensed Marriage and Family Therapist (LMFT; #MFT1103)
  • Certified by the National Board for Certified Counselors-NBCC (NCC #237551)
Experience
Human Resources Specialist
June 2009 to Current
Company Name - City, State
  • Serves as the statewide Pay expert and lead worker for DHH Headquarters.
  • Reviews and allocates position description updates, reallocations, and new positions to the appropriate job title. Reviews, evaluates, develops, processes, and coordinates Special Entrance Rate requests (SER) submitted by the program offices.
  • Provides technical expertise to management and executive staff concerning pay issues.
  • Performs necessary computerized functions for assigned program areas, which includes entering information in ISIS and running reports, utilizing state, departmental, and office network/database/logs, using various computer systems/programs.
  • Prepares the annual Optional Pay and Fringe Benefits reports to be submitted to Civil Service.
  • Conducts salary surveys and other research needed to support requests for pay actions.
  • Collects and compiles statistical data and related information required to prepare reports to manager and supervisors as well as required annual Civil Service reports.
  • Meets, advises, and/or consults with DHH Management staff to resolve complex issues, evaluating alternative solutions, providing technical assistance/guidance, and communication program standards, goals, and objectives as needed.
  • Provides explanation of allocation to managers/employees when necessary and ensures that follow-up actions are completed when required.
  • Reviews and processes performance evaluations and plannings. Sends out notifications and monitors deadlines to assist in ensuring that the annual ratings and/or planning sessions are  completed timely.
Human Resources Analyst C
December 2006 to June 2009
Company Name - City, State
  • Managed the insurance benefits, retirement, death claims, unemployment insurance, FMLA, worker's compensation, and payroll programs for the Office of Public Health and Office of Mental Health.
  • Prepared deposits, requests for payment, and maintained the ledger to the Department Imprest Account as it relates to Group Benefits.
  • Reviewed and resolved problems with payroll deductions. Entered deductions/changes to employee records.
  • Analyzed and reconciled various registers/invoices and exception reports on a monthly basis. Determined adjustments, refunds, and/or payments.
  • Served as the Office of Mental Health and Office of Public Health liaison to La-State Employees Retirement System, Office of Group Benefits, LA Public Employees Deferred Compensation Plan, Department of Labor Unemployment Compensation, Office of Risk Management/Worker's Compensation, and miscellaneous insurance vendors to ensure the delivery of current information and resolution of problems related to those areas.
COPE Specialist PRN
June 2005 to Current
Company Name - City, State
  • Conducts psychiatric evaluations and provide a disposition for patients in psychiatric/addictive crisis situations. Clients include children, adolescents, and adults with addictive, mental or emotional disorders.
  • Assess and diagnose patients with co-occurring psychiatric and addictive disorders.
  • Determine the level of care that is needed and make recommendations for the appropriate treatment.
  • Determine if the patient is appropriate for inpatient or outpatient treatment.
  • Consult with the psychiatrist, emergency department doctor, and nursing staff to coordinate services for the patients.
  • Review laboratory results to make sure that the patient is medically stable.
  • Coordinate the transfer of patients to the admitting psychiatric unit/facility.
  • Responsible for pre-certification authorization of insurance benefits for treatment.
  • Answer phone calls and schedule appointments for individuals that are in crisis situations and provide assistance in obtaining appropriate treatment.
Retirement Benefits Analyst 3
January 2001 to December 2006
Company Name - City, State
  • Computed and provided retirement benefits for Disability members and Deferred Retirement Option Plan members.
  • Verified the accuracy of employer certifications and processed online corrections to the members' database. Requested certification corrections from various employers.
  • Calculated adjustments, finalized retirement benefits, and estimated benefits for disability retirement and Deferred Retirement Option Plan (DROP), including any adjustment to benefit payments due to changes in outside earnings or age.
  • Reviewed medical reports received on disability retirees to determine if they should be sent to the State Medical Disability Board. Advised retirees on the advantages and procedures for converting from disability retirement to regular retirement.
  • Audited member records to determine continued eligibility for DROP as well as for the survivor, disability, and minor child benefits.
Education
Ph.D. : Industrial/Organizational Psychology, 2015Capella University - City, State
Master of Arts : Mental Health Counseling, May 2003Southern University and A&M College - City, State
Bachelor of Science : Psychology, May 2000Southern University and A&M College - City, StateGPA: Graduated Cum Laude
Professional Affiliations
American Counseling Association (ACA), International Honor Society in Psychology (Psi Chi)
Skills
Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Org Publisher, Cerner Applications (PowerChart, FirstNet), ISIS/SAP, SPSS, IGuide, Blackboard
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Resume Overview

School Attended

  • Capella University
  • Southern University and A&M College

Job Titles Held:

  • Human Resources Specialist
  • Human Resources Analyst C
  • COPE Specialist PRN
  • Retirement Benefits Analyst 3

Degrees

  • Ph.D. : Industrial/Organizational Psychology , 2015
    Master of Arts : Mental Health Counseling , May 2003
    Bachelor of Science : Psychology , May 2000

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