human resources specialist resume example with 17+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Human resources representative with experience in managing multiple staff. Experienced in employee onboarding, offboarding, performance management and HR records. Reliable and organized team member, skilled at building and maintaining relationships. Strives to implement efficient organizational methods to increase productivity, and reduce redundant processes.
Skills
Personnel engagement
Data evaluation
Staff training and development
HR information systems
HR policy/procedure development
HR program development
Performance management
Microsoft Office Suite
Workforce Management
Education and Training
Cochise CollegeDouglas, AZExpected in 05/2004 ā āAssociate of Applied Science:Intelligence - GPA:
Excelsior CollegeAlbany, NYExpected in 12/2021 ā āBachelor of Science:Liberal Arts And General Studies - GPA:
Experience
City Of Newnan - Human Resources Specialist Newnan, GA, 09/2015 - Current
Maintained records of personnel documents, including payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
Researched employee relations issues and conducted meetings with employees and supervisors.
Coordinated training schedules and filed crucial administrative paperwork.
Conducted employee hiring and exit interviews.
Engaged in data collection, identifying organizational needs and development solutions.
Assisted customer service with inbound and outbound calls regarding human resources inquiries.
Provided HR consultation services to leadership and department heads.
Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
Requisitioned, received, stored and documented unit equipment and supplies.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Assisted software migration support services for employees, including overseeing training and resolving inquiries.
Assessed employee performance and capabilities, addressing uncovered weaknesses to promote staff growth.
Coordinated administrative operations to bolster workflows and improve productivity.
Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
Certain Lending - Operations Assistant Tucson, AZ, 12/2012 - 09/2015
Planned routine operations and special projects under direction of operations manager.
Assisted with training of new employees, offering constructive feedback on completion of job tasks.
Supervised day-to-day facility operations in accordance with set policies and guidelines.
Supported project management and implementation to achieve on time and in line with requirements.
Analyzed and reported functional area data points and benchmarks.
Assisted in generating monthly productivity reports.
Created various documents, including daily, weekly and monthly reports, customer communications, purchase orders, invoices and financial statements.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Tracked completion of objectives according to QC standards and work-related timelines.
Made travel arrangements and reservations.
Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
Tracked attendees, participation and understanding of course material.
National Guard Army - Human Intelligence Sergeant City, STATE, 06/2004 - 12/2012
Collected, reviewed and processed intelligence information for senior personnel.
Wrote reports on verifiable incidents, incoming suspensions and other concerns.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Improved operations by working with team members and customers to find workable solutions.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
Trained temporary workers for special projects while promoting service quality.
Assessed employee performance and capabilities, addressing uncovered weaknesses to promote staff growth.
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