human resources specialist resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Employee-focused with detailed knowledge of organizational human resources policies, services and practices. Essential facilitator of key operational details relevant to company onboarding and exit procedures, assisting employees with smooth transitions on either end. Diplomatic mitigator of conflicts between employees and organizational leadership, utilizing deescalation and drawing on ample resources to achieve solutions. Sensible Operations Specialist with a passion for business management, operations, and sales. Driven, ambitious and dedicated to managing the flow of the workplace and optimizing day-to-day activities. Over 20 years of strong experience in the retail and business industry.

  • Personnel engagement
  • Personnel recruitment
  • Affirmative action
  • HR services
  • Performance management
  • Time and labor control
  • Payroll and benefits administration
  • HR policy/procedure development
  • Vendor relations
04/2018 to 02/2020
Human Resources Specialist City Of Newnan Newnan, GA,
  • Liaised between management and employees to deliver conflict resolution, resolve problems and interpret compensation and benefits policies.
  • Set up all new hires, preparing/submitting proper paper work including personal, insurance and payroll information to forward to corporate office.
  • Processed employee time, making any adjustments as far as corrections, adding sick/vacation hours through Kronos systems. Work time cards daily to process for payroll bi-weekly.
  • Followed all hiring/termination procedures, completed all necessary paper work.
  • In charge of cash office. Prepared daily tills, deposits, ordering of cash for safe. Balanced and followed up all sales of store. Worked reports on a daily/weekly and monthly basis.
  • In charge of making sure employees did trainings, set them up for proper procedures in maintaining training in their areas.
  • Organized/posted weekly schedules, daily work assignments.
  • Arranged and organized all associate activities while also preparing/planning customer events.
07/2012 to 04/2018
Operations Supervisor Cardinal Logistics Management, Inc. Rocky Mount, VA,
  • Generated reports detailing project information and predictions. Worked metrics reports, discussed with employees for projected daily goals.
  • Manager on duty role. Open/closed store, key carrier responsibilities.
  • Oversee employees, assign daily tasks with follow ups.
  • Prepare and close out daily tills. Prepare deposits, count safe.
  • Worked daily reports, paperwork. Inventory control including counts and work lists.
  • Coached and worked with associates on training & customer service skills.
  • Dealt with any customer issues while performing manager on duty role.
06/2002 to 05/2010
Merchandise Associate/Bookkeeper/Head Cashier Community Health System Franklin, TN,
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Communicated and coordinated planogram execution with store management.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Developed and maintained seasonal plans to account for different department needs.
  • Greeted all store customers, offered assistance and thanked each for patronage.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Trained for back up bookkeeper. Prepared & balancing daily tills. Worked/prepared all necessary paperwork. Daily reports for management to follow up on and to keep on file.
  • Processed receipts for purchases, refunds and exchanges.
  • Head cashier duties included of being in charge of front end. Assigning tasks, ensuring customers taken care of in fast,efficient manner.
07/1994 to 04/2001
Medical Insurance Specialist Graves-Gilberts Clinic City, STATE,
  • Handled third-party insurance processing tasks to assist patients.
  • Maintained up-to-date understanding of insurance payment practices.
  • Stayed current on HIPAA regulations, benefits claims processing, medical terminology, and other procedures.
  • Based the payment or denials of medical claims upon well-established criteria for claims processing.
  • Efficiently and effectively processed a large volume of medical claims on a daily basis.
  • Tracked differences between plans to correctly determine eligibility and assess claims against benefits and data entry requirements.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Inputted data into the system, ensuring that provider coding information and reported services were correct.
Education and Training
Expected in 08/1995 to to
Associate of Applied Science: Medical Assisting
Davidson Technical College - Bowling Green Kentucky,
Expected in 05/1987 to to
High School Diploma:
Bowling Green High School - Bowling Green, KY

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Davidson Technical College
  • Bowling Green High School

Job Titles Held:

  • Human Resources Specialist
  • Operations Supervisor
  • Merchandise Associate/Bookkeeper/Head Cashier
  • Medical Insurance Specialist


  • Associate of Applied Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: