Human Resources Specialist Resume Example
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HUMAN RESOURCES SPECIALIST
Professional Summary
Experienced Payroll Consultant and Human Resources consultant with over 22 years of experience in client, processing and employee perspective. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of what is being asked for and getting the best result for my team and client and training in WFN. Motivated to learn, grow and excel in Customer service, Payroll and HR.
Skills
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Work History
10/2014 - CurrentHuman Resources Specialist | Clovis Community College - Rancho Cordova , CA
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Completed projects on time and under budget while resolving complex issues for senior leaders.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
- Completed human resource operational requirements by scheduling and assigning employees.
- Incorporated employee feedback to improve processes and strategize long-term business plans.
- Handled all issue resolution tasks and delivered technical assistance in use of ADP WFN system.
- Planned new hire orientations and handled contracts.
- Trained new employees on company and communication standards.
- Developed and presented progress reports on HR department.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Organized and carried out weekly status meetings to inform staff of developments, goals and tactics as well as best practices suggestions to drive success.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
10/2014 - CurrentPayroll Consultant/Solutions Specialist | Accor Hotels - Los Angeles , CA
- Directed 2 meetings per Week between payroll, accounting and HR managers to identify and alleviate ongoing Processing issues.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Calculated payroll deductions by accurately using WFN ADP and processed payroll to meet preset requirements.
- Adjusted employee tax status along with information regarding withholding.
- Independently maintained 98% accuracy in transferring correct data from payroll spreadsheets into TLM Time and Attendance WFN system.
- Processed employee W-9 and I-9 forms and managed benefits and leave time.
- Managed payroll data entry and processing for up to 1800 employees to comply with predetermined company guidelines.
- Updated employee files with new details such as changes in address or salary levels.
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using WFN.
- Resolved Payroll processing problems, improved operations and provided exceptional client support.
- Handled 31 calls per weekday to address customer inquiries and concerns.
- Worked with clients to understand needs and provide Payroll and HR service.
- Increased customer satisfaction by resolving processing issues.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
- Managed payroll data entry and processing for 1800 employees to comply with predetermined company guidelines.
06/2005 - 10/2014Payroll Manager | Independent Bank Corporation - Muskegon , MI
- Uploaded time records into Quickbooks and made adjustments to create accurate database for payroll processing functions.
- Reconciled health care benefits, tax contributions and retirement accounts to facilitate large-scale account reconciliations.
- Reviewed time records for 28 employees to verify accuracy of information.
- Uploaded time records into Paychex and made adjustments to create accurate database for payroll processing functions.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Submitted Weekly reports on payroll activities.
- Collaborated with human resources personnel to accurately and efficiently track leave time.
- Processed payroll garnishments such as tax liens and child support.
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
10/2004 - 06/2005Assistant Bank Manager | First Charter Bank Funding LLC - City , STATE
- Structured and finalized secured and unsecured loans.
- Provided leadership and direction to grow team portfolio and increase revenue.
- Met with customers to assess needs and propose customized solutions.
- Developed and implemented marketing and business plans.
- Delivered exceptional experience and maintained productive relationships with area small businesses.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
- Assessed employee performance and developed improvement plans.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Protected company assets with strategic risk management approaches.
- Engaged employees in business processes with positive motivational techniques.
- Recruited, interviewed, hired and trained 60 employees and implemented mentoring program to promote positive feedback and engagement.
- Reviewed more than 100 financial statements per quarter.
- Recommended loan approvals and denials based on customer loan application reviews.
- Funded all initiatives by cultivating strong partnerships and stockholder relationships.
- Assessed budget plans and present costs to forecast trends and recommend changes.
Education
Suffolk Community College, CityAssociate of Arts: Business Banking
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Resume Overview
School Attended
- Suffolk Community College
Job Titles Held:
- Human Resources Specialist
- Payroll Consultant/Solutions Specialist
- Payroll Manager
- Assistant Bank Manager
Degrees
- Associate of Arts : Business Banking
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