human resources specialist resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Focused on employee relations with 10 plus years experience.
Proficient in ADP workforce now payroll sytem, implementing insurance benefits along with employee trainings. Very detailed, organized and a team player who is hard working and relaible.
Skills
Personnel engagement
Payroll completion
Confidential document control
HR services
Compensation and payroll
Payroll and benefits administration
Employee relations
Benefits administration
Experience
10/2010 to CurrentHuman Resources SpecialistCommunity Care Connections | La Crosse, WI,
Assessed and filtered resumes from potential job candidates to identify qualified individuals.
Managed strategy for performance evaluation, corrective action and disciplinary measures.
Supported clients with HR practice development and program creation and handled performance evaluations, job descriptions and salary ranges.
Guided department managers on hiring practices, salary ranges and position request forms.
Organized company-wide events to increase personnel engagement and satisfaction.
Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
Conducted background checks, reference checks and employment verification.
Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
Supported employees with benefits enrollments by guiding process and answering questions.
Updated database with payroll and employee information.
Scheduled training events and informed participants of details.
Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
Evaluated staff performance at multiple facilities and made recommendations for training improvement.
06/1998 to 10/2010Surgical Scheduler and BillingMclaren Health Care | Okemos, MI,
Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
Used accurate procedure codes for billing purposes and to help operating teams be correctly prepared for each operation.
Organized patient medical records and worked with insurance company representatives to obtain authorization.
Checked patient insurance and collected pre-authorizations from providers.
Worked with operating facilities to schedule procedures on behalf of 4 Opthamalogist surgeons.
Distributed treatment and procedural information to patients.
Managed patient check-in and check-out procedures and processed payments.
Scheduled follow-up appointments as designated by physician.
Coordinated work processes and routed paperwork to appropriate physicians and staff members.
Collaborated and established strong working relationships with physicians, supervisors and colleagues.
Created and maintained accurate and confidential patient files according to regulatory mandates.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Managed incoming telephone calls, took messages and directed callers to personnel.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Prepared new charts, updated existing charts and managed records transfers between offices.
Helped patients complete paperwork and explained processes and procedures.
Updated patient financial information to promote accurate record keeping.
Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.
Communicated with patients to gather intake data and verify chart information.
Coordinated office schedules for new patients, diagnostic assessments and procedures.
10/1995 to 06/1998Medical Office AssistantNeuro-Care Center | City, STATE,
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Created agendas, meeting notes and other documents to enhance collaborative process.
Maintained organized filing system of paper and electronic documents.
Scheduled conferences and made hotel, airfare and ground transportation arrangements and reservations.
Fostered productivity by coordinating itinerary and scheduling appointments.
Registered patients and scheduled appointments.
Assisted with referrals and prepared medical records for patients.
Maintained confidentiality of records relating to clients' treatment
Scheduled appointments for patients via phone and in person.
Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Contacted pharmacies to submit and refill patients' prescriptions.
Submitted diagnosis and procedure codes for insurance companies.
Consistently informed patients of financial responsibilities prior to services being rendered.
Called in prescription refills for patients.
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Created and maintained accurate and confidential patient files according to regulatory mandates.
Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.
Managed incoming telephone calls, took messages and directed callers to personnel.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Helped patients complete paperwork and explained processes and procedures.
Assisted with hospital admissions and paperwork.
Communicated with patients to gather intake data and verify chart information.
Prepared new charts, updated existing charts and managed records transfers between offices.
Coordinated office schedules for new patients, diagnostic assessments and procedures.
Updated patient financial information to promote accurate record keeping.
Education and Training
Expected in 05/1985 to to High School Diploma | Louisville High School, Louisville, OHGPA:
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