Human Resources Specialist Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Proficient Human Resource Specialist offering proven skills in HR administration. Dedicated to promoting efficient business operations and high productivity by onboarding well-qualified candidates and minimizing employee turnover. History of driving advancements in training, productivity and team motivation through proactive approaches.

  • Benefits and compensation
  • Candidate sourcing
  • Talent management
  • Organizational development
  • Employee relations
  • Pre-employment screening
  • Recruitment
  • Conflict resolution
  • Resource planning
  • File and records management
  • Benefits administration
  • Interviewing
  • Recruitment/staffing
  • Customer Service
  • Bilingual fluent in reading, writing, and speaking Spanish
Kerman High School Kerman, CA Expected in 06/2004 High School Diploma : - GPA :
Arizona Western College Yuma, AZ Expected in : General Studies - GPA :
Cerritos Community College Cerritos, CA, Expected in : Retail Management - GPA :
College of Southern Nevada Las Vegas, NV Expected in : Retail Management - GPA :
Work History
Dungarvin, Inc. - Human Resources Specialist
Kendall Park, NJ, 11/2017 - Current
  • Promptly corresponded with all applicants and coordinated and conducted interviews.
  • Explained all of human resources policies, procedures, laws, standards and regulations to each employee.
  • Tracked key dates and deadlines and maintained specific personnel lists.
  • Screened all applicants based on qualifications and background to meet and exceed rigorous standards.
  • Hired employees and initiated new hire paperwork process.
  • Reviewed job applications to identify, vet and recommend optimal candidates.
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
  • Oversaw all HR needs for 200+ -employee operation across 2 locations.
  • Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Lkq Corp - Customer Service Representative
Chicago, IL, 02/2015 - Current
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided information to customers regarding Smith's charge card and loyalty program and helped to open and activate new accounts.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Processing customer accounts through Check Free bill pay systems
  • Process customer accounts through Western Union
  • Western Union Agent certified
  • Assist Front End personnel with Cashier transactions and inquiries
Dignity Health - Cashier
Cincinnati, OH, 12/2007 - 02/2015
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Counted cash in register drawer at beginning and end of shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Operated cash register for cash, check and credit card transactions
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reviewed weekly sales circulars and monitored price changes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers with special services, account updates and promotional options.
  • Educated customers on promotions to enhance sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Trained as Scanning Coordinator and provided back-up coverage to provide customers with optimal support.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked with Customer Service Managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Menzies Aviation - Customer Service Agent
Denver, CO, 02/2007 - 06/2007
  • Educated customers how to use company systems, complete forms and obtain desired services.
  • Deescalate customer disputes
  • Help customers with all billing inquiries
  • Over the phone installation and activation of products
  • Assisting customers with troubleshooting over the phone
  • Selling product and services to customers best fit for their needs

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Kerman High School
  • Arizona Western College
  • Cerritos Community College
  • College of Southern Nevada
Job Titles Held:
  • Human Resources Specialist
  • Customer Service Representative
  • Cashier
  • Customer Service Agent
  • High School Diploma
  • Some College (No Degree)

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