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Human Resources Specialist resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Human Resources Specialist with 15-years background in employee relations, hiring, training, recruitment, payroll, clerical and communication skills. Highly detail-oriented and organized.
Highlights
  • Professional and mature
  • Self-directed
  • Strong interpersonal skills
  • Mail management
  • MS Office
  • Ethical standards of conduct
  • File and record maintenance
  • Trained in defensive tactics
  • Active listening skills
  • Customer service expert
  • New employee orientations
  • Staff training and development
  • Maintains confidentiality
  • People-oriented
  • HR policies and procedures
  • Employee relations
  • Recruiting
  • Training and development
  • Interviewing
  • Telecommunication skills
Education
North Carolina Central University Durham, NC Expected in 1980 BBA : Business Administration - GPA :
Experience
Dungarvin, Inc. - Human Resources Specialist
Minnetonka, MN, 09/2012 - 10/2015
Acted during the absence of Human Resources Manager. Coordinated meetings with other department managers and staff. Explained human resources policies and procedures to all employees. Answered employee questions during the entrance and exit interview processes. Interviewed candidates for available positions. Assessed employee performance and issued disciplinary notices. Conducted or assisted with all aspects of training coordination. Completed payroll processing from start to finish for more than 100 employees. Managed communication regarding employee orientation and open enrollment for benefits. Assisted with inbound and outbound calls regarding all HR inquiries. Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections. Effectively trained instructors and supervisors on techniques for managing employees. Monitored training costs to maintain the training budget. Created effective training course objectives, course content and all materials. Managed training for new hires. Monitored over 40 instructors training to ensure proper certification. Organized and supervised Firearms and Annual Refresher Training for 264 staff. Conducted quarterly training committee meetings to discuss budget and training proposals with upper management. Administered and monitored exams to staff on a variety of subject matters. Identified staff vacancies and recruited, interviewed applicants. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Advised management on appropriate employee corrective actions.
Ibm Corporation - Recruitment Specialist
Baton Rouge, LA, 07/2010 - 09/2012
Planned and attended recruitment trips and job fairs. Developed recruitment initiatives for positions to include the hard-to-fill positions. Established relationships and maintained contact with colleges, job placement offices, other agencies, etc. Provided staffing needs to Affirmative Employment Administrator to ensure recruitment efforts are met. Created and disturbed flyers for recruiting. Maintained staffing report for 12 institutions. Created and maintained vacancy log. Answered questions pertaining to recruitment and personnel issues. Attended Affirmative Employment Committee meetings. Other duties included processing vacancy announcement information form and personnel actions, to include typing, correcting and routing. Prepared minimum area consideration, non-selection justification and retirement letters. Keyed payroll and provided training.
Dungarvin, Inc. - Human Resources Specialist
Morganville, NJ, 03/2010 - 07/2010
Acted during absence of Human Resources Manager; Interacted with staff, supervisors, executive staff and the public to assist with questions, problems or concerns; prepared meeting minutes, awards & suggestion letters, recall agenda and maintained budget for Incentive Awards Programs; conducted pre-employment & panel interview; performed and audit payroll; developed lesson plan for payroll training and provided training for 13 staff; planned and supervised firearms and annual refresher training; managed quarterly training committee meetings to discuss budget and training proposals with executive staff; distributed all local training opportunity announcements ensuring policy requirements are met; administered and monitored numerous exams to staff; composed and routed training authorizations for appropriate signatures; provided counseling to staff concerning furthering their careers; utilized Employee Development policy to determine mandatory training for staff.
Five Below, Inc. - Human Resources Assistant
Pittsburgh, PA, 06/2007 - 03/2010
Interacted with staff, supervisors, executive staff and the public to assist with questions, problems or concerns; prepared meeting minutes, awards & suggestion letters, recall agenda and maintained budget for Incentive Awards Programs; conducted pre-employment & panel interview; performed and audit payroll; developed lesson plan for payroll training and provided training for 13 staff; planned and supervised firearms and annual refresher training; managed quarterly training committee meetings to discuss budget and training proposals with executive staff; distributed all local training opportunity announcements ensuring policy requirements are met; administered and monitored numerous exams to staff; composed and routed training authorizations for appropriate signatures; provided counseling to staff concerning furthering their careers; utilized Employee Development policy to determine mandatory training for staff and request training for new employees by submitting appropriate information to Glynco.
Five Below, Inc. - Human Resources Assistant
Pittsfield, MA, 09/2000 - 06/2007
Interacted with staff, supervisors, executive staff and the public to assist with questions, problems or concerns; prepared meeting minutes, awards & suggestion letters, recall agenda and maintained budget for Incentive Awards Programs; conducted pre-employment & panel interview; performed and audit payroll; developed lesson plan for payroll training and provided training for 13 staff; planned and supervised firearms and annual refresher training; managed quarterly training committee meetings to discuss budget and training proposals with executive staff; distributed all local training opportunity announcements ensuring policy requirements are met; administered and monitored numerous exams to staff; composed and routed training authorizations for appropriate signatures; provided counseling to staff concerning furthering their careers; utilized Employee Development policy to determine mandatory training for staff and request training for new employees by submitting appropriate information to Glynco; completed death benefits packages; organized health fairs; also held position of Volunteer Coordinator which included providing orientation and annual training for volunteers/contractors; preparing their fingerprints and badges; maintaining their files; organizing and conducting annual volunteer banquet and managed the budget; held positions of Employees' Club Secretary (2002 - 2007) and Affirmative Action Recruiter (1998 - 2005); participated in job fairs.
Veterans Health Administration - Education Technician
Sierra Vista, AZ, 1999 - 09/2000
Attend team meeting with unit management to provide educational and recreational goals for inmates; coordinate and taught Parenting classes for 15 inmates, which promoted skills to build and continue family relationships while incarcerated; hired and monitored 7 inmate orderlies; prepared payroll for 2 contract teachers, 7 inmate orderlies and 21 staff members; organized and prepared monthly department minutes; ordered supplies; monitored inmate testing; assisted with job fairs and inmate graduation programs.
Omni Hotels - Various
Bedford, PA, 10/1993 - 1999
Voucher Examiner (Nov 1993 - May 1995) - Sold furniture made by inmates and collected payments from military installations. 
 
Unit Secretary (May 1995 - Jan 1999) - Assisted with the orderly running of the inmates' unit by monitoring inmate movement.  Answered phones, maintained Unit Manager's daily schedule, payroll, inmate release packages, inmate files, notarized documents for unit, counseled inmates, performed Correctional Officers duties, typed all office documents, maintained relationship with unit team members and Community Corrections Center.
Omni Hotels - Affirmative Action Recruiter
Eagan, MN, 01/1998 - 05/2004
Conduct a lesson plan and taught recruitment training to 10 committee members. Developed a information booklet, which contained samples letters, checklist for recruitment, calendar of events, and recruitment flyers. Independently researched and gathered information to develop the FEOR Plan. Trained committee members on how to gather information for FEOR Plan. Addressed Affirmative Action goals and purpose to several IF classes. Participated in two Operational Reviews and three Program Reviews for Affirmative Action by interviewing staff and program manager regarding their knowledge of the program. I monitored the program statement and guidelines to ensure all policies are being followed. I have organized recruitment trips to universities, military bases, high schools and coordinated a job fair held by the institution. Contacted college placement program advisors, military installations, Chamber of Commerce, school guidance counselors, other institution concerning job fairs or recruitment information. Developed a Affirmative Action brochure for new employees and recruitment trips. Maintained a calendar of recruitment training for committee members to ensure training guidelines are met. During monthly meetings provide budget information. Researched information and assisted with the development of the DVAAP Plan. Planned, organized, gathered, arranged, assisted and participated in several of the programs' activities. Independently organized and arranged two Juneteeth and Black Music Month programs for staff recall. Provided outside training for committee members. Attended LULAC and several NABCJ conferences, obtaining knowledge in the area of recruitment, which was discussed during monthly meetings. Provided Region with all strategic plans.
Federal Bureau Of Prisons - Various
City, STATE, 10/1993 - 1999
Voucher Examiner (Nov 1993 - May 1995) - Responsible for selling furniture to military installations  and collecting payments for services rendered.  In addition, I handled discrepancies and replacement orders with furniture.
 
Unit Secretary (May 1995 - Jan 1999) - Assisted with the orderly running of the inmates' unit by monitoring inmate movement.  Answered phones, maintained Unit Manager's daily schedule, prepared payroll for 6 employees, prepared inmate release packages, made transportation arrangements for inmates, maintained inmate and payroll files, notarized documents for inmates/staff, counseled inmates, performed Correctional Officer duties, typed all office documents, maintained relationship with unit team members and Community Corrections Center.

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Resume Overview

School Attended

  • North Carolina Central University

Job Titles Held:

  • Human Resources Specialist
  • Recruitment Specialist
  • Human Resources Specialist
  • Human Resources Assistant
  • Human Resources Assistant
  • Education Technician
  • Various
  • Affirmative Action Recruiter
  • Various

Degrees

  • BBA

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