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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Driven and decisive Human Resource professional offering 10+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.

Skills
  • HR policy/procedure development
  • Presentation preparation
  • Microsoft Office Suite
  • Benefits administrator
  • Personnel engagement
  • Personnel recruitment
  • Policies implementation
  • HR program development
  • Conflict resolution tactics
  • Data evaluation
  • Project Planning
  • Vendor relations
  • Labor/union negotiations
  • Complex problem-solving
  • Negotiation
  • Employee relations
  • Confidential document control
  • Payroll completion
  • Payroll and benefits administration
  • HR information systems
  • HR services
  • Customer relations
  • Management development
  • Project management
Experience
Human Resources Specialist, 08/2019 to Current
Eastern Metal SupplyWest Palm Beach, FL,
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Oversaw HR functions to optimize employee performance.
  • Trained staff on software functionality for human resources processes, including employee referral program, sensitive position tracking and tuition assistance program.
  • Aided senior leadership during executive decision-making process by generating daily status and maintenance activity reports that recommended corrective actions and improvements.
  • Developed processes and metrics that supported achievement of organization's business goals.
  • Addressed and resolved HR challenges to support corporate objectives.
  • Coordinated training schedules and filed crucial administrative paperwork.
  • Applied comprehensive understanding of HR principles and employment laws and regulations to provide counseling.
  • Optimized traceability, developing organizational filing systems for confidential employee records and reports.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
  • Oversaw exit interviews and maintained department records and reports.
  • Assessed and filtered resumes from potential job candidates to determine qualified individuals.
  • Managed full-cycle human resource personnel actions for over 225 employees.
  • Liaised with management and employees to answer inquiries, administer contracts and support problem resolution.
  • Automated office operations, including record tracking and data communications.
  • Managed full-cycle human resource operational activities to ensure maximum HR employee performance.
  • Aided senior leadership during executive decision-making process, generating daily human resources reports on metrics and policies to recommend corrective actions and improvements.
  • Liaised with staff and management in analysis and resolution of issues, grievances and conflicts.
  • Advised leadership, consultants and other personnel on driving HR policies, union negotiations and business strategy implementation.
Senior Human Resources Generalist, 01/2018 to 08/2019
Tyson FoodsLogansport, IN,
  • Collaborated with department managers to develop morale-boosting strategies to increase satisfaction and reduce turnover.
  • Directed the initial onboarding process for new employees.
  • Oversaw new employee onboarding procedures from initial training to skill development.
  • Conducted all employee hiring and exit interviews.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Developed and implemented hiring criteria and employment selection assessments to improve staffing quality.
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
  • Supported employees in enrolling personnel and administering employee benefits.
  • Created and managed more than 300 confidential personnel records.
  • Transmitted enrollment, termination and alteration information to vendors within established timeframes to keep all changes up-to-date.
  • Worked with HR advisors and HR representatives on establishing consistent hiring practices.
  • Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
  • Advised top management on appropriate employee corrective actions.
  • Facilitated strategies planning through effective partnerships with leaders.
  • Developed and facilitated all new-hire orientations.
  • Performed sensitive and confidential investigations in workplace, detailing all incidents in reports.
  • Participated in corporate seminars and meetings covering employee programs.
  • Engaged in data collection, identifying organizational needs and development solutions.
  • Reviewed federal and state laws to confirm and enforce company compliance.
  • Created and implemented exit and interview program process.
  • Maintained records of personnel documents, including payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
  • Conducted background checks, reference checks and employment verification.
  • Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Supported recruiting and hiring by coordinating and assisting with interviews.
  • Provided HR consultation services to leadership and department heads, such as payroll administration, 401K and OSHA compliance, benefits and workers compensation.
  • Created organizational flow charts and career path reports to evaluate employee compensation information.
  • Completed reports and employment forms such as I-9 and W-4.
  • Coordinated training schedules and filed crucial administrative paperwork.
  • Improved employee engagement and moral by developing wellness program for all employees and enforcing positivity guidelines.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Stayed abreast of unemployment appeals and changes in personnel policies, procedures and regulations.
  • Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.
  • Collaborated with teammates to develop company guidelines, procedures and policies.
  • Researched employee relations issues and conducted meetings with employees and supervisors.
  • Accomplished multiple duties, including strategic workforce planning, new employee onboarding, labor relations and health benefits administration.
  • Created and modified job descriptions within all departments.
  • Worked with senior-level management to create fair and consistent HR policies and procedures.
  • Supported over 300 employees at all levels, including executive leadership.
  • Onboarded new staff and facilitated new hire orientation.
  • Managed employee onboarding, training and development, including enriching internal and external training development of both online and traditional environments.
Human Resources Generalist, 03/2017 to 12/2017
Lineage LogisticsStockbridge, GA,
  • Conducted all employee hiring and exit interviews.
  • Oversaw new employee onboarding procedures from initial training to skill development.
  • Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.
  • Reviewed federal and state laws to confirm and enforce company compliance.
  • Maintained records of personnel documents, including payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
  • Created and managed more than 75 confidential personnel records.
  • Held exit interviews and documented information discussed with employees.
  • Transmitted enrollment, termination and alteration information to vendors within established timeframes to keep all changes up-to-date.
  • Stayed abreast of unemployment appeals and changes in personnel policies, procedures and regulations.
  • Completed reports and employment forms such as I-9 and W-4.
  • Provided HR consultation services to leadership and department heads, such as payroll administration, 401K and OSHA compliance, benefits and workers compensation.
  • Participated in unemployment hearings to ensure proper handling of individual cases.
  • Onboarded new staff and facilitated new hire orientation.
  • Supported recruiting and hiring by coordinating and assisting with interviews.
Human Resources Specialist, 09/2010 to 03/2017
Eastern Metal SupplyWinston, FL,
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Supervised staff and client training to ensure comprehensive knowledge of federal, state and local regulations.
  • Addressed and resolved HR challenges to support corporate objectives.
  • Aided senior leadership during executive decision-making process by generating daily status and maintenance activity reports that recommended corrective actions and improvements.
  • Coordinated training schedules and filed crucial administrative paperwork.
  • Optimized traceability, developing organizational filing systems for confidential employee records and reports.
  • Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
  • Exceeded team goals by partnering with staff to share and implement best practices.
  • Strengthened traceability by developing organization systems for records, reports and agendas.
  • Liaised with management and employees to answer inquiries, administer contracts and support problem resolution.
  • Increased data collection accuracy by recording client account information with zero discrepancies.
Education and Training
Master of Arts: Human Resources Management, Expected in 05/2010
Webster University - St Louis, MO
GPA:
Bachelor of Arts: Psychology, Expected in 05/2006
University Of Arkansas-Fort Smith - Fort Smith, AR
GPA:

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Resume Overview

School Attended

  • Webster University
  • University Of Arkansas-Fort Smith

Job Titles Held:

  • Human Resources Specialist
  • Senior Human Resources Generalist
  • Human Resources Generalist
  • Human Resources Specialist

Degrees

  • Master of Arts
  • Bachelor of Arts

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