LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Knowledgeable bank management professional bringing a well-coordinated and disciplined approach to department leadership. Well-versed in tracking data, writing reports and presenting talks to business leaders. Sales and customer relations expert.

Skills
  • Relationship development
  • [Software] proficiency
  • Business partnership management
  • Account management
  • Team development
  • Sales initiatives
  • Work delegation
  • Excels in team leadership
  • Employee training
  • Financial administration
  • Debt and credit management
  • Exceptional customer service
  • Sales expertise
  • Strong sense of banking ethics
  • PowerPoint presentations
  • Friendly
  • Organized
  • Currency and coin counter
  • Strong work ethic
  • Excellent communication skills
  • Safe and vault operation
  • Reliable
  • MS Excel expert
Experience
Human Resources Specialist, 09/2014 to 02/2015
Eaton CorporationLafayette, CO,
  • Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Sorted job applications, vetted candidates and recommended individuals for key positions.
  • Interpreted, explained and enforced human resources policies to keep staff in compliance with standards.
  • Oversaw exit interviews and maintained department records and reports.
  • Liaised with management and employees to answer inquiries, administer contracts and support problem resolution.
  • Coordinated performance evaluation plans to motivate employees and implement corrective action and discipline planning initiatives.
  • Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
  • Thoroughly vetted job candidates by conducting interviews, verifications and background checks.
  • Assessed and filtered resumes from potential job candidates to determine qualified individuals.
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
  • Liaised between management and employees to deliver conflict resolution, resolve problems and interpret compensation and benefits policies.
  • Fostered positive staff morale through special events and projects.
Financial Center Manager, 11/2008 to 02/2018
Allied Universal SecurityFort Lauderdale, FL,
  • Worked with other department leaders to promote services and deliver a seamless banking experience.
  • Developed and lead a performance-oriented team dedicated to accomplishing sales and service objectives.
  • Tracked metrics to maintain current understanding of center operations.
  • Evaluated transactions and account openings to check for compliance with government guidelines.
  • Created and improved team and business policies.
  • Developed annual branch business plan for maximum profitability and effectiveness.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Optimized staff productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and terminating processes, training initiatives, scheduling, time and attendance and payroll.
  • Maximized branch revenue by optimizing daily operations.
Branch Manager, 02/2018 to Current
D.R. Horton, Inc.Reno, NV,
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Networked within communities to identify and capitalize on business opportunities.
  • Optimized staff productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and terminating processes, training initiatives, scheduling, time and attendance and payroll.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Developed annual branch business plan for maximum profitability and effectiveness.
  • Designed sales and service strategies to improve revenue and retention.
  • Consistently complied with company policies and government regulations.
  • Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
  • Mentored staff to increase sales success and productivity.
  • Recruited and hired new branch employees.
  • Consistently increased sales by developing key customer relationships.
  • Planned and executed promotional events.
Education and Training
Bachelor of Science: Business Administration, Expected in 05/2014
Murray State University - Murray, KY
GPA:
Associate of Arts: Human Resources Management, Expected in 05/2011
Madisonville Community College - Madisonville, KY
GPA:

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Resume Overview

School Attended

  • Murray State University
  • Madisonville Community College

Job Titles Held:

  • Human Resources Specialist
  • Financial Center Manager
  • Branch Manager

Degrees

  • Bachelor of Science
  • Associate of Arts

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