Human Resources Specialist resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Results-driven full cycle Human Resources Specialist bringing 20+ years of higher education experience and commitment to leading recruitment efforts with focus on engaging and retaining a talented and diverse workforce. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, high-level emotional intelligence and subject-matter expertise. Competent in Payroll, absence and leave management, process improvement and IT related functions.
Accomplishments
AWARDS/HONORS
• “University Teamwork and Collaboration Award” nominee - CSU, Fullerton
• “Award of Appreciation” for years of advisory service for Alpha Phi Alpha Fraternity, Inc. - CSU, Dominguez Hills
• “Tireless Service and Dedication” Award, Athletics - CSU, Dominguez Hills
Skills
Full cycle recruitment
Talent management/Diversity and Inclusion
Organization and decision-making
On-boarding
Teamwork, collaboration and relationship-building
Wages, Salary and budgets research/contract negotiation
Payroll, absence and employee leave management
Policies, procedures and process improvement
Program leadership, training and supervisory skills
Peoplesoft, CHRS, PageUp, NeoGov HRIS and Payroll systems
Information Technology coordination
Training and mentoring
Adaptability and confidentiality
Detail-oriented
Self-motivated professional
Highly customer service oriented
Work History
Human Resources Specialist, 07/2017 - Current Camp Recovery – New Castle, DE,
Manage full cycle multi-level recruitment employment for new hires using strategic personnel, staffing and position management practices and also conduct fingerprinting, background checks and verification as well as coordinate department on-boarding process.
Created and complete personnel action forms for all hires, terminations, title changes and terminations and employee separation process.
Review and process a variety of compensation actions including researching and compiling statistical information, conduct salary and wage assessments as needed for compensation actions.
Review, advise and consult with management and coaching staff on multi-level classification and compensation, salary, wages, and position analyses related functions as well as produce MPP contracts for all athletics related coaching positions in accordance with CSU Classification standards and various collective bargaining agreements.
Implemented process improvement strategies to improve organizational filing systems for confidential employee records and automate office operations including creating electronic calculating forms and invoices, approval processes, shared file tracking, storage and retrieval systems resulting in enhanced accessibility and efficiency.
Interpret and apply related federal, state, local and University employment laws, policies and regulations as it relates to Collective Bargaining Agreement (CSEA, CFA, UAW) and its categorical counterparts
Review existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, talent management and payroll processing activities.
Develop position descriptions and post vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust and diverse and inclusive talent pool candidates in alignment with university's diversity and inclusion goals.
Conduct annual salary surveys and develop, analyze and update department salary budget.
Coordinate annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation, benefits, leaves and payroll practices.
Reduced expenses by analyzing compensation policies and implemented new student employee salary-savings process in collaboration with campus financial aid department
Provided troubleshooting and technical assistance in use of PeopleSoft, PageUp, NeoGov and payroll system.
Oversee all HR and payroll needs for over 300 management, staff and student employees including payroll data entry and processing, verify and submit timekeeping information for accurate and efficient payroll processing for bi-weekly and monthly staff and student employees timesheet computations.
Perform calculations in overtime, vacation, sick, employee leave hours to provide accurate data to payroll processing database via PeopleSoft Absence Management system.
Verify and submit timekeeping information for accurate and efficient and timely payroll processing and to effectively resolve payroll discrepancies.
Create and manage spreadsheets for student, casual workers, special consultants and other calculations
Manage all IT related needs, troubleshoot, new employee computers, laptops, peripherals and account and system access setup.
Manage full cycle multi-level recruitment employment for new hires using strategic personnel, staffing and position management practices and also conduct fingerprinting, background checks and verification as well as coordinate department on-boarding process.
Created and complete personnel action forms for all hires, terminations, title changes and terminations and employee separation process.
Review and process a variety of compensation actions including researching and compiling statistical information, conduct salary and wage assessments as needed for compensation actions.
Review, advise and consult with management and coaching staff on multi-level classification and compensation, salary, wages, and position analyses related functions as well as produce MPP contracts for all athletics related coaching positions in accordance with CSU Classification standards and various collective bargaining agreements.
Implemented process improvement strategies to improve organizational filing systems for confidential employee records and automate office operations including creating electronic calculating forms and invoices, approval processes, shared file tracking, storage and retrieval systems resulting in enhanced accessibility and efficiency.
Interpret and apply related federal, state, local and University employment laws, policies and regulations as it relates to Collective Bargaining Agreement (CSEA, CFA, UAW) and its categorical counterparts
Review existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, talent management and payroll processing activities.
Develop position descriptions and post vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust and diverse and inclusive talent pool candidates in alignment with university's diversity and inclusion goals.
Conduct annual salary surveys and develop, analyze and update department salary budget.
Coordinate annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation, benefits, leaves and payroll practices.
Reduced expenses by analyzing compensation policies and implemented new student employee salary-savings process in collaboration with campus financial aid department
Provided troubleshooting and technical assistance in use of PeopleSoft, PageUp, NeoGov and payroll system.
Oversee all HR and payroll needs for over 300 management, staff and student employees including payroll data entry and processing, verify and submit timekeeping information for accurate and efficient payroll processing for bi-weekly and monthly staff and student employees timesheet computations.
Perform calculations in overtime, vacation, sick, employee leave hours to provide accurate data to payroll processing database via PeopleSoft Absence Management system.
Verify and submit timekeeping information for accurate and efficient and timely payroll processing and to effectively resolve payroll discrepancies.
Create and manage spreadsheets for student, casual workers, special consultants and other calculations
Manage all IT related needs, troubleshoot, new employee computers, laptops, peripherals and account and system access setup.
Managed hundreds of university-wide daily credit card and office supply program accounts to support business needs.
Concur implementation team member charged with developing business processes, procedures, training as well as the reconciliation and tracking mechanisms for eBusiness related programs
Utilize campus financial systems, ad hoc reports, and program databases to cross-reference, evaluate, analyze, and update administrative policies, procedures, and practices leading to development and improvement of program specifics.
Implemented enhanced filing, scanning, storage and retrieval systems for campus monthly reconciliation submissions resulting in improved accessibility and efficiency.
Applied advanced skills in Access database administration to generate reports and to perform monthly credit card reconciliation.
Provided personalized customer service by assisting with purchases, setting credit card limits and troubleshooting card and account issues.
Conducted full range of analytical duties and research related to program and policy research enhancing processes, polices, procedures, communication and training mechanisms which greatly improved customer service and satisfaction.
Deepened professional skillset by developing/updating training materials, PowerPoint presentations, user guides, and reference material in order to conduct both one-on-one and campus wide Procurement Credit Card in-person training and development sessions to fit specific requirements and produce best practices.
Use of advanced and strategic oral and written communication skills to clearly and accurately communicate complex procedural and policy information to the campus community
Serve as customer service liaison to resolve issues, assist users with system access, setting up/modifying user accounts, reconciliation, and policy and procedure related issues for entire campus community
Communicate through various mediums regarding policies, monthly reconciliations, fiscal year-end close activities
Hire, train and lead the work of student employees
Analytics and Decision Support, 08/2006 - 05/2014 Health Alliance Of Hudson Valley – Fishkill, NY,
Provide divisional analytics and decision support to the Assistant Vice President of Administration and Finance and 4 mid-level direct reports
Map current business and operational processes making recommendations for improvement, increase organizational efficiencies in alignment with changing business needs.
Conduct full range of analytical duties related to program and policy research, fiscal and operational analysis related to organizational functions/program.
Work collaboratively with management to compile, collect, and analyze data for analytics and decision support.
Compile, write, and edit high level materials and Memorandum Of Understanding on behalf of the Assistant Vice President for Administration and Finance
Use of effective oral and written communication skills to clearly and accurately communicate complex procedural and policy information throughout the division
Assessed impact of current strategies and budgetary processes on division and stakeholders, account for deficiencies, propose options to rectify operational inefficiencies and identify potential areas for improvement for upper level management's consideration.
Synthesized budgetary data to produce reports, polished visual presentations, pivot tables and charts highlighting findings, evaluating trends for budgetary forecasting purposes.
Created workflow diagrams, charts, graphs pivot tables and charts for analytics and presentation needs.
Delivered exceptional level of service to each customer by listening to concerns and answering questions
Provided direct support to the Associate Vice President of Finance and 4 mid-management level direct reports.
Hired, supervised, trained, evaluated and lead the work of front office personnel and student employees while enhancing front office reception area for greater efficiencies and customer service friendliness
Manage full cycle multi-level recruitment employment for new hires using strategic personnel, staffing and position management practices and also conduct fingerprinting, background checks and verification as well as coordinate department on-boarding process.
Develop position descriptions and post vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust and diverse talent pool.
Created and completed personnel action forms for all hires, terminations, title changes, terminations and employee separation process.
Conduct full range of analytics and assessments related to program and policy research, fiscal and operational analysis to improve business practices.
Review existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, talent management and payroll processing activities.
Coordinating itineraries, scheduling appointments, making travel arrangements and completing reconciliation process.
Maintained and scheduled complex calendars and meeting rooms.
Utilized office software to produce detailed and relevant meeting and presentations materials both hard copies and electronically for use in making business decisions
Department Coordinator, 05/1994 - 08/2004 CSU, Long Beach – City, STATE,
Supported the Department Chair and faculty with day-to day operations while serving as department's first point of contact
Coordinated all full-cycle recruitment, payroll, travel and business related responsibilities including salary and compensation research to ensure compliance with collective bargaining agreements and mandates as well for competitive advantage.
Set, enforced and optimized internal policies to maintain efficiency, responsiveness to demands and meet aggressive deadlines.
Department level budgeting to include salaries/wages assessments, expenditures and reconciliations.
Coordinate annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation, benefits, leaves and payroll practices.
Supported student academic efforts, controlled enrollments and staffing, scheduled classrooms and large lecture rooms and ordered all course textbooks and materials
Coordinated the departmental Faculty Retention, Tenure and Promotion process
Compiled research data and produced professional presentations for use in making business decisions
Recruited, supervised and trained several student and graduate assistant employees
Education
Master Of Public Administration: , Expected in 05/2007 - California State University - Dominguez Hills - Carson, CA GPA:
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