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Human Resources Sergeant Resume Example

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HUMAN RESOURCES SERGEANT
Summary
Over 10 years of experience as a Human Resources professional. A competent administrative supervisor; possesses exceptional management, customer service, and public relations skills. Applies extraordinary attention to detail, identifying problems before escalation, saving time, resources, and money. Utilizes excellent communication skills, building and maintaining quality rapport with personnel, and all levels of management. Consistently strives to meet and exceed the goals and objectives of management. Knowledgeable in assorted human resource and Windows based computer programs, to include; Microsoft Office, Word, Excel, Power Point, and internet protocols and troubleshooting of personnel computers. Additional skills include; problem solving, quality assurance, project coordination, file and record maintenance, task and program development, writing, editing, proofreading, and performance counseling, statistical analysis, team building, decision making, distribution and security, safety and risk assessment. Security Clearance
Experience
11/2012 to 10/2014
Human Resources SergeantCompany Name － City, State
  • Headquarters and Headquarters Company, Special Troops Battalion, 3rd Sustainment Brigade Supervisor: 1SG Davis, Donald (804) 894-7314, Contact: Yes Duties: As a Human Resources Specialist provided ongoing HR services to over 400 personnel to include commanders, officers, and warrant officers, senior enlisted and junior enlisted Soldiers.
  • Responsible for the discipline, training, and supervision of 10 personnel.
  • Responsible for initiating, tracking and following up on actions to ensure timely completion and regulatory compliance.
  • Provided technical expertise and advice in a variety of personnel program areas, including but not limited to strength management and personnel actions.
  • Reviewed awards to ensure they were prepared accurately and were in compliance with Army regulations.
  • Utilized knowledge of and skill in HR methods, principles and evaluative methods in administering of awards, personnel policies, procedures, and regulations and advised on appropriate courses of action.
  • Use of classified and unclassified automated personnel hardware and software applications in support of program duties.
  • Provided assistance, guidance and made recommendations concerning appropriate actions to be taken on awards processing.
  • Provided guidance on HR matters; responded to routine HR inquiries and actions; ensured compliance with applicable regulations and policies.
  • Communicated changes to HR procedures and policies Effectively advised on and resolved moderately complex problems which were typically precedent in nature Advised commanders and first sergeants regarding current policies and procedures.
  • Utilized a wide range of HR practices, regulations, and precedents.
  • Provided comprehensive HR management advisory and technical services on substantive organizational functions and work practices.
  • Used analytical methods to identify, evaluate, and recommend to management appropriate HR solutions.
  • Utilized written and oral communication skills to prepare correspondence and reports.
  • Screened calls and visitors and referred them to the appropriate staff member, supervisor, or director.
  • Read, prepared, routed, and proofed incoming and outgoing correspondence and maintained required office records and files.
  • Provided data, assembled data and compiled statistics.
  • Explained non-technical office policies, procedures and conducted training to officers and enlisted Soldiers.
  • Arranged meetings, conferences and materials needed for organizational visits.
  • Performed a wide variety of responsible administrative and clerical duties in support of the organization.
  • Assisted and advised on the overall administration of the office.
10/2009 to 10/2012
Postal Inspector/Human Resource SergeantCompany Name － City
  • Supervisor: SFC Garcia, Raymond (210) 392-5209, Contact: Yes Duties: Served as the Human Resource NCO for the 1st HRSC Plans and Operations division for a forward deploying modular which oversaw and supported the four core areas of the HRSC (PASR, R5, POD and Casualty).
  • Responsible for all contingency operational planning and tracking, tracks force rotation and ensures SITREP submission, manages, tracks and Human Resource Sergeant.
  • In addition to HR SGT, I served as a Postal Inspector apart of a team of Officers and Senior enlisted personnel.
  • Responsible for coordination and oversight of the Balkans Postal mission and technical oversight for the postal operations in Kosovo and in Israel.
  • Conducted postal training, staff assisted visits and official inspections of deployed postal personnel.
  • Provided policy and postal technical guidance, coordinated postal equipment and supplies.
  • Responsible for the overall welfare of 10 Soldiers.
11/2005 to 11/2009
Senior Human Resources SpecialistCompany Name － City, State
  • Supervisor: Mr.
  • Stephen Robateau (706) 345-1456, Contact: Yes Duties: Served as the Human Resources Specialist for the detachment supporting 50 personnel.
  • Worked with supervisors to ensure personnel had access to work related training.
  • Served as the primary time keeper for the personnel in the detachment.
  • Provided assistance, guidance, and made recommendations concerning appropriate actions to be taken on a wide variety of HR programs that included strength management, personnel readiness, awards, evaluations, promotion, and personnel.
  • Corrected mistakes and/or recommended corrective actions.
  • Effectively applied personnel principles, concepts, legal requirements, and methodology to advise and resolve complex issues.
  • Interpreted regulations and policies and advised on appropriate courses of action.
  • Analyzed facts, identified problems, reported findings, made conclusions, and recommended corrective or other appropriate actions.
  • Always abreast of system changes and trained others in the use of the automated systems that are web-based and/or networked.
  • Evaluated the effectiveness of operations supervised in terms of mission accomplishment, quality and quantity of standards met, procedural policy and regulatory compliance, and technical competence Was informed as to the missions, organizational structure, key personnel, current activities, status of current projects, and issues of the detachment.
  • Coordinated closely with members of the Command Group to establish, improve upon, and provide continuity of office operations.
  • Attended to all administrative support required by the commander and staff.
  • Provided visitor information and served as receptionist for the office.
  • Received telephone calls and visitors to the detachment.
  • Provided technical guidance, assistance and instruction to other clerical support personnel regarding various administrative and clerical policies in accordance with applicable procedures, instructions and regulations.
  • Instituted corrective actions as necessary to ensure that administrative policies were adhered to.
  • Received and interpreted administrative directives and guidance from higher headquarters and implemented changes, as necessary.
  • Provided the continuity operational factor to minimize the effects of key personnel turnover.
10/2002 to 10/2005
Human Resources SpecialistCompany Name － City
  • Supervisor: CSM Caviness, Shannon (915) 342-8110, Contact: Yes Duties: Served as a Human Resources Specialist in a Personal Command supporting over 4000 personnel.
  • Advised the commanders of all personnel readiness, utilization, strength management issues and Army Incentive Pay.
  • Responsible for the discipline, training, and supervision of 5 personnel.
  • Successfully managed a wide variety of HR programs that included strength management, personnel readiness, retention, replacement operations, awards, evaluations, promotions, retirements and separations, personnel actions, contingency operations and family travel actions.
  • Developed a tracking program that increased the personnel evaluation processing and timeliness rate to 100%, and an award submission system that helped to ensure personnel received their awards prior to departing the organization.
  • Designed and implemented internal databases, spreadsheets and rosters related to personnel management, which greatly increased administrative accuracy and productivity resulting in a more organized and efficient section.
  • Provided monthly status reports and presented briefings to higher headquarters.
  • Initiated and prepared correspondence and reports.
  • As Records Coordinator, prepared, maintained and updated files following the Army Record Information Management System (ARIMS).
  • Conducted strength management, promotions, maintained personnel records and managed all automated personnel databases.
  • Initiated and tracked all personnel actions.
  • Interpreted regulations and policies and advised command on appropriate courses of action to resolve personnel problems Applied personnel principles, concepts, legal requirements, and methodology to advise and resolve complex issues.
  • Researched, collected, and analyzed key personnel information in order to present at command meetings.
  • Monitored utilization of personnel.
  • Participated in monthly strength reporting, verified data, and prepared reports for submission to higher headquarters.
11/2014 to Current
Freelance Makeup ArtistCompany Name － City, StateSold salon-exclusive skin care products and encouraged service upgrades. Educated clients on skin care procedures and products. Vastly improved appearance of clients' skin through non-surgical processes. Learned new techniques, including the complete chemical peel process. Pursued continuing education to learn new advances in skin condition treatments. Provided excellent customer service and skin care treatments to all clients. Promptly answered multi-line phone, returned clients calls and scheduled appointments. Conducted private client consultations. Instructed clients on how to apply make-up to achieve a desired look. Offered lash application, warm stone massage and brow and eyelash tinting services. Maintained appropriate decorum and professionalism at all times.
Education and Training
Associate of Applied Science: Veterinary TechnologyOgeechee Technical College － CityVeterinary Technology
2002
Associate: Arts of General StudiesTallahassee Community College － City, StateArts of General Studies 2.8 Semester Hours:72
2011
Unit Prevention Leader Training, US Army, Fort Stewart, GA (2013), 40 hrs Postal Operations, US Army, Kaiserslautern, Germany (2011), 80 hrs Unit Level Supply Enhanced Course, US Army, Kaiserslautern, Germany (2010), 40hrs Human Resources Certification Course, US Army, Correspondence, (2005), 80hrs Action Officer Development Course, US Army, Correspondence, (2005), 80 hrs Manager Development Course, US Army, Correspondence, (2005), 80 hrs Supervisory Development Course, US Army, Correspondence, (2005), 80 hrs Administrative Specialist Course (71L), US Army, Ft Jackson SC, (2002), 277 hrsTop Secret// PSI Completed: 2014.01.15// Department of Defense Common Access Card (CAC)-Fort Stewart, GA updated 2011//Department of Defense National Agency Check (NAC)
Skills
Administrative, administrative support, Army, Agency, clerical, oral communication, hardware, conferences, SC, databases, Human Resource, Human Resources, HR, Inspector, instruction, legal, regulatory compliance, director, materials, meetings, Access, office, NAC, organizational, personnel, personnel management, policies, promotion, quality, Read, receptionist, reporting, spreadsheets, statistics, Supervisor, Supervisory, supervision, telephone, written
Additional Information
  • Awards and Decorations Army Commendation Medal(2ND Award)//Army Achievement Medal (5th Award)//Army Good Conduct Medal (3rd Award)//National Defense Service Medal//Global War on Terrorism Service Medal// Korean Defense Service Medal//Army Service Ribbon//Overseas Service Ribbon (2nd Award)//Certificate of Achievement (5th Award).
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Resume Overview

School Attended

  • Ogeechee Technical College
  • Tallahassee Community College

Job Titles Held:

  • Human Resources Sergeant
  • Postal Inspector/Human Resource Sergeant
  • Senior Human Resources Specialist
  • Human Resources Specialist
  • Freelance Makeup Artist

Degrees

  • Associate of Applied Science : Veterinary Technology
    Associate : Arts of General Studies
    Unit Prevention Leader Training, US Army, Fort Stewart, GA (2013), 40 hrs Postal Operations, US Army, Kaiserslautern, Germany (2011), 80 hrs Unit Level Supply Enhanced Course, US Army, Kaiserslautern, Germany (2010), 40hrs Human Resources Certification Course, US Army, Correspondence, (2005), 80hrs Action Officer Development Course, US Army, Correspondence, (2005), 80 hrs Manager Development Course, US Army, Correspondence, (2005), 80 hrs Supervisory Development Course, US Army, Correspondence, (2005), 80 hrs Administrative Specialist Course (71L), US Army, Ft Jackson SC, (2002), 277 hrs

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