human resources payroll specialist resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Devoted and detail-oriented Human Resources and Administrative Specialist with 16 years' experience excelling at planning, multitasking and completing tasks to accomplish program initiatives. Detail-oriented Certified Nursing Assistant with 35 years of healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education.

  • Professional Communication
  • Customer Complaint Resolution
  • Reviewing Time Sheets
  • Payroll Processing
  • Bookkeeping Skills
  • Reviewing timesheets
  • Payroll administration experience
  • Switchboard Management
  • Correspondence management
  • Preparing Meals
  • Recording Vital Signs
  • Patient Care
Work History
Human Resources Payroll Specialist, 12/2003 - 01/2019
American Heritage Federal Credit Union Horsham, PA,
  • Processed payroll for biweekly and semi-weekly monthly payroll cycle
  • Processed new hire paperwork and checklist for all new hires enrolling all employees in benefits programs. Complete termination paperwork and checklist for exiting employees
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Managed payroll data entry and processing for 250 employees to comply with predetermined company guidelines.
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Processed any change of status requirements (name or address change, marital change, promotion, salary increase, etc.): process those changes to appropriate insurance company and maintain up-to-date, accurate employees’ files.
  • Oversaw all HR needs for 250-employee operation across 1 location
  • Assisted in reconciliation of payroll reports, benefits and employee deductions.
  • Assisted Director of Nursing with both internal and external audits relating to processing of payroll.
  • Documented procedures, identified areas to improve internal controls and gain additional efficiencies and implemented policy changes.
Administrative Secretary, 03/2003 - 12/2003
Rogers Memorial Hospital West Allis, WI,
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Connected callers with appropriate professional, department or business.
  • Performed clerical duties as required, including logging and routing incoming mail, data entry and preparation of outgoing mail.
  • Provided relay service for hearing-impaired users.
  • Supported customers by managing 50 calls per day efficiently while maintaining professionalism and upbeat tone.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
CNA-Nursing Assistance, 07/1983 - 03/1992
Jackson Memorial Hospital City, STATE,
  • Assist registered nurse (RN) in providing comprehensive nursing care by performing specified duties and functions under direct supervision of RN Assists in maintaining working areas, supplies, and equipment in good working order
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Cared for average of 15 patients per day in nursing home facility, delivering high-quality, efficient support to meet all needs good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
  • Collaborated with peers and attended weekly meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Associate of Science: Nursing , Expected in
Miami Dade College - Miami, FL
Status -
Nursing Assistance : Nursing Assistance, Expected in
D.A. Dorsey Technical College - Miami, FL
Status -

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Resume Overview

School Attended

  • Miami Dade College
  • D.A. Dorsey Technical College

Job Titles Held:

  • Human Resources Payroll Specialist
  • Administrative Secretary
  • CNA-Nursing Assistance


  • Associate of Science
  • Nursing Assistance

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