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Human Resources Manager Resume Example

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HUMAN RESOURCES MANAGER
Summary

Direct human resources operations with clear focus on meeting and exceeding organizational targets while maintaining compliance and employee satisfaction. Driven to maximize resource utilization and boost performance with proactive strategies. History of enhancing collaboration and controls across all areas with 28 years of management history.

Skills
  • Recruitment and hiring
  • Company leadership
  • Employee engagement
  • Leadership development
  • Policy optimization
  • Labor negotiations
  • Training development
Experience
Human Resources Director / DR. ROBERT H. FAULKNER ACADEMY - Marion, IN09/2010 - 12/2019
  • Conducted employee performance reviews to access strengths and weaknesses, keeping feedback positive and constructive.
  • Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
  • Executed integrated recruiting campaign across multiple media channels.
  • Strengthened and enhanced processes for managing complaints by offering policy guidance advice and leading thorough investigations into incidents and concerns.
  • Crafted leadership development programs personalized to each area to challenge and advance current leaders.
  • Improved operational efficiencies and tracking by creating filing systems to maintain confidential employee documents and reports.
  • Ensured legal compliance by maintaining all applicable state and federal requirements and provided representation at hearings.
  • Established measures to promote equality in regard to diversity in culture, language, and family circumstances to ensure equal access to opportunity and advancement.
  • Evaluated and updated compensation strategies to offer competitive employment packages and attract top-notch talent.
  • Reduced HR budget spending by 22% by developing new processes and improving workflow.
  • Executed strong negotiation skills to be able to see both sides and work to reach agreements that satisfy both parties.
  • Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, confidential document control and protocol development.
  • Instructed employees quarterly on drug abuse and prevention programs to enhance staff knowledge and awareness.
  • Reduced accidents in workplace by being proactive with prevention by implementing safety policies and procedures.
  • Identified and solved complex strategy problems that impact management and business direction.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Negotiated collective bargaining agreements with labor unions, factoring in company profit and operational requirements to achieve favorable outcomes.
  • Boosted staff morale by resolving personnel and management inquiries on new hire activities or ongoing employee relation issues
  • Partnered with management to establish workplace safety curriculum for training and education purposes.
  • Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
  • Reduced workers compensation claims by implementing strong return to work policy.
  • Eliminated discrimination and harassment risks by investigating internal and EEOC charges for corrective action.
  • Fostered positive employee attitudes toward organizational objectives through effective orientations and townhall meeting systems.
  • Initiated employee evaluation process and recommended policy changes to ensure staff were progressing toward desired readiness goals.
  • Automated employee performance evaluation reminders for senior leadership.
  • Mitigated risks by ensuring federal and state regulations compliance while communicating changes to senior leadership.
  • Mitigated audit risk with optimization of compliance tools, identification of deficiencies and successful corrective actions.
  • Evaluated and resolved all performance-based and on-site incident employee injury claims.
  • Assisted in development of Employee Handbook, creating legally sound resource with latest regulations.
  • Decreased workers' compensation claims by 64% by promoting safety and working closely with employees.
  • Conferred with legal and compliance professionals to evaluate records and information and validate key information to enhance future employee training.
  • Set up compensation and benefits structures according to market conditions and budget demands.
  • Directed all payroll and benefits to employees while ensuring 100% federal and state guideline compliance.
  • Maintained compliance with all local, state and federal laws, as well as established organizational standards.
  • Oversaw all employees and managed human resources and labor relations activities.
  • Oversaw job fairs to bring in local talent for long-term teaching and administration positions.
  • Planned and managed 401k, medical, dental and vision programs.
  • Resolved internal and external investigations.
  • Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
  • Successfully represented all EEOC mitigations without conceding a settlement payment due to diligence, record keeping and following state and federal laws.
Learning and Development Manager / ACS, A XEROX COMPANY - Anderson, IN02/2005 - 08/2010
  • Develop, implement, and monitor training programs within an organization.
  • Supervise technical training for staff.
  • Conduct orientation sessions.
  • Create brochures and training materials.
  • Develop multimedia visual aids and presentations.
  • Create testing and evaluation processes.
  • Prepare and implement training budget.
  • Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Conduct or arrange for ongoing technical training and personal development classes for staff members.
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Conduct orientation sessions and arrange on-the-job training for new hires.
  • Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
  • Train instructors and supervisors in techniques and skills for training and dealing with employees.
  • Develop and organize training manuals, multimedia visual aids, and other educational materials.
  • Develop testing and evaluation procedures.
  • Identify staff vacancies and recruit, interview and select applicants.
  • Conduct exit interviews to identify reasons for employee termination.
  • Created testing and evaluation procedures to assess performance before, during and after training sessions.
  • Designed training modules implementing strategic business practices and organizational behavior training concepts.
  • Led training classes and recorded instruction for later use.
  • Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
  • Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
Training and Development Manager / BTI TRAVEL AMERICA - Kansas City, MO06/1992 - 08/2000
  • Prepare training budget for department or organization.
  • Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Conduct or arrange for ongoing technical training and personal development classes for staff members.
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Conduct orientation sessions and arrange on-the-job training for new hires.
  • Train instructors and supervisors in techniques and skills for training and dealing with employees.
  • Develop and organize training manuals, multimedia visual aids, and other educational materials.
  • Develop testing and evaluation procedures.
  • Review and evaluate training and apprenticeship programs for compliance with government standards.
  • Coordinate established courses with technical and professional courses provided by community schools and designate training procedures.
Education and Training
CENTRAL MISSOURI STATE UNIVERSITY - Warrensburg, MO1990B.S: Education
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Resume Overview

Companies Worked For:

  • DR. ROBERT H. FAULKNER ACADEMY
  • ACS, A XEROX COMPANY
  • BTI TRAVEL AMERICA

School Attended

  • CENTRAL MISSOURI STATE UNIVERSITY

Job Titles Held:

  • Human Resources Director
  • Learning and Development Manager
  • Training and Development Manager

Degrees

  • CENTRAL MISSOURI STATE UNIVERSITY - Warrensburg, MO 1990 B.S : Education

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