Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Results-oriented Human Resources Specialist with extensive experience in organizational consultancy and operational planning. Cross-functional communicator skilled in analyzing company needs, developing long-term solutions and implementing aligned vision across departments or business unit leadership. Solid problem-solver possessing strong knowledge of program management. Offering over 22 years of comprehensive experience with a diverse background.
Skills
Professional Communication
Principles of Business, Project/Risk Management,
Project Performance and Quality Assurance,
Operational Management/Behavioral Principles
CompTIA network+ Certified
CompTIA UNIX Administrator Certified.
Professional Summary
Well-qualified Human Resources Liaison with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Well-organized professional bringing 22 years of superior performance in fast-paced environments. Communicative and decisive with focus on improving and retaining quality in HR administration, payroll and recruiting.
Experience
Human Resources Liaison, 12/2020 - Current Department Of Defense – Greenville, TX,
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management
Conducted workplace compliance training to reduce liability risks and operate effectively
Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures
Oversaw and managed hiring process and assisted human resources
During my detail, I served as the HR Liaison for the Logistics and Supply Chain Management (LSCM) staff
With my training and guidance from Human Resources Management and Consulting Services (HRMACS), I facilitated “Change in Duty” requests, filled out and submit Awards and Incentive packages for LSCM employees and was able to provide guidance to employees that were experiencing errors or delays with their awards
Also, assisted the HR group with purging Position Reports and other data storing spreadsheets
Emergency Preparedness Coordinator, 06/2011 - Current Carson-Tahoe Regional Health Care – Dayton, NV,
Preparedness:
Presently serve as the Lead Watch Officer and backup to the Emergency Preparedness Coordinator for the Office of Acquisitions, Logistics and Construction (OALC) performing analytical duties and act as a liaison between OALC and the Department of Veteran Affairs Integrated Operations Center (IOC)
The first part of my core function is to provide Watch Officers the leadership and guidance to ensure the 24/7 monitoring of IOC information
Second part of my core function is to:
Monitor domestic and world situations, status of the Veterans Affairs Integrated Operations Center (VA IOC) and COOP/COG sites, and all VA components and subcomponents to assess VA's national, regional, and/or local operational and preparedness/readiness capability
Assist in coordinating, developing, maintaining, and monitoring VA actions in support of COOP/COG, Crisis Response Team (CRT), Emergency Relocation Group (ERG) activations; and inter/intra agency exercises
Coordinate with other site staff to determine the overall operational readiness of the Department and prepare feedback to the Assistant Secretary for Operations, Security and Preparedness (OSP) for use in briefing VA Senior leadership
Maintain, manage, and take appropriate actions on all incoming and outgoing communication (voice, written, and data) with VA IOC personnel (peer-to-peer), VA leadership, staff offices, or components as directed; and federal, state, local, and tribal authorities
Gathers and analyzes data/information obtained from numerous sources to assess and communicate (in accordance with current procedures) relevant information to VA leadership about actual or potential impact to VA's operational readiness (facilities, services, etc.)
Assist in developing and publishing VA IOC Standard Operating Procedures (SOPs), plans, detailed instructions, meeting(s) documentation, after-action reports, lessons learned critiques, and operational summaries
Serve as a Watch/Duty Officer performing analytical, evaluative, and operational activities in support of VA IOC and OALC requirements ranging from crisis response operations to routine daily tasks and exercises, all of which frequently involve VA coordination with other federal (to include DOD), state, local, tribal, and non-governmental entities under the National Response Framework (NRF) and Emergency Support Functions (ESFs)
Analyze information/data, prepares reports, presents findings, and provides recommendations
Reports must be prepared with complete accuracy of information, style, format, grammar, and spelling as these products are provided to senior executive management within the Department
Maintains and updates, as necessary, OALC call-down and recall rosters as well as other organization/alert directories
Administrative Duties:
Provides administrative support to the Director of the Operations Support (DOS) within the Office of Acquisition and Logistics (OAL)
Conducts fact finding, fact-checking and research on a wide variety of topical issues necessary to complete special projects and formulate first draft responses to myriad senior level inquiries
Assist with sensitive projects requiring a reasonable degree of confidentiality, tact and diplomacy
Responsible for leading or assisting with the following duties: Space management; Contracting Officer Representative (COR), Emergency Preparedness, Equal Employment Opportunity Equipment Inventory; and various miscellaneous administrative and operational support
These services are performed in the acquisition and logistics environment utilizing innovative procedures and technologies.
Responded to a broad range of hardware, software, and configuration issues in customer support environments
Computer Repair: Provided system level repairs for desktops, laptops, printers and other computer peripherals and electronic equipment
Customer Service: Applied top-notch customer interaction skills to working with system users and the general public
Consultation: Advised users and customers on computing and networking components to meet their business and personal needs
Served as the Administrator for the Limitless Vistas workgroup
Participated in the planning and delivery of customer support services to the organization
Installed, upgraded, delivered, and provided troubleshooting for hardware and software components
Performed file backups and restores, system and peripherals troubleshooting, and component repair
Assisted users over the phone providing a high level of customer service for a wide variety of computer and network problems
Monitored, analyzed, and resolved end-user issues and provided informal training and assistance
Researched and reported on new technologies, equipment, and software with application to the Limitless Vistas
Key Accomplishments
LAN Configuration and Troubleshooting: Implemented a file sharing solution for the workgroup
Previously, all desktop systems were standalone
Installed and configured a Microsoft Small Business Server including file, print, and software update services
Configured user accounts and file sharing with passwords and file security measures, and installed and configured virus and spyware detection utilities, and trained users on file sharing task
I also resolved some of the user's questions and issues while on break from my daytime job and showed up after my daytime job to follow through with users to ensure all issues were resolved
These questions and issues range from connecting to the printer, connectivity issues to file sharing questions
As a result, the downtime of the company was minimized enabling the company to continue its operations.
Education and Training
Bachelor of Science: Information Technology Project Management, Expected in 02/2006 - Colorado Technical University - Colorado Springs, CO GPA:
Certificate – Electronics Journeyman: , Expected in - United States Air Force - San Antonio, TX GPA: 10 Year Federal Service Recognition
War on Terrorism Expeditionary Medal
Air and Space Campaign Medal
Good Conduct Medal
Training
Network+ Certification
Unix Administrator Certification
EMI-IS-775 EOC Management and Operations
DAU-COTR Contracting Officer: , Expected in - - , GPA: Technical Representative Level III
FEMA Mobility Center/National Logistics Staging Area
EMI-IS-00548 Continuity of Operations (COOP) Manager
EMI- Emergency Management Professional: , Expected in - - , GPA:
EMI-IS-00703.a NIMS Resource Management
EMI-IS-00800.b Intro: , Expected in - - , GPA: National Response Framework
EMI-IS-00547.a Intro to Continuity of Operations
EMI: , Expected in - - , GPA: IS-00026 Guide to Points of Distribution
EMI-IS-00100.HCb Intro to the Incident Command System for Healthcare/Hospitals
EMI-Intro to Incident Command System
EMI-Basic Incident Command System for Federal Employees
EMI-Principals of Emergency Management: , Expected in - - , GPA: EMI-Emergency Planning
EMI-Leadership and Influence
EMI-Intro National Incident Management System
EMI-Intro National Response Plan
DAU-CLM 024 Contracting Overview
DAU-CLM 017 Risk Management
DAU-CLM 013 Work Breakdown Structure
DAU-CLM 012 Scheduling
DAU-CLM 003 Ethics Training for: , Expected in - - , GPA: Acquisition Technology and Logistics
DAU-CLC 222 Online Training for Contracting Officer's Representative
DAU-CLC 106 Contracting Officer Representative with a Mission Focus
DAU-CLC 007 Contract Source Selection
DAU-CLC 004 Market Research
Supervisor Safety Training (Air Force)
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Resume Overview
School Attended
Colorado Technical University
United States Air Force
Job Titles Held:
Human Resources Liaison
Emergency Preparedness Coordinator
Desktop Administrator
Helpdesk
Degrees
Bachelor of Science
Certificate – Electronics Journeyman
Training
Network+ Certification
Unix Administrator Certification
EMI-IS-775 EOC Management and Operations
DAU-COTR Contracting Officer
EMI-IS-00548 Continuity of Operations (COOP) Manager
EMI- Emergency Management Professional
EMI-IS-00547.a Intro to Continuity of Operations
EMI
EMI-IS-00100.HCb Intro to the Incident Command System for Healthcare/Hospitals
EMI-Intro to Incident Command System
EMI-Basic Incident Command System for Federal Employees
EMI-Principals of Emergency Management
DAU-CLM 012 Scheduling
DAU-CLM 003 Ethics Training for