Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
High-achieving HR Director adept at driving company growth and productivity by locating the best talent and establishing effective, modern policies for the workforce. Driven to provide employees with exceptional service and experiences.
Skills
Problem resolution
Performance Appraisals
Investigative oversight
Personnel recruitment
Workforce improvements
Policy and procedure adherence
Education
Expected in 2013B.A. | PsychologySUNY NEW PALTZ, , New YorkGPA:
Expected in 2016M.A | Industrial Organizational PsychologyMONTCLAIR STATE UNIVERSITY, , New JerseyGPA:
Continuing Education & Research
CMAA, SHRM & various seminars: Workers’ Comp, Essentials of HR Law, FMLA Compliance, Leadership-Team-Building and Coaching Skills, OSHA Compliance (2017 & 2018, 2019) & more
Presented research at the APA Convention in Washington D.C. “Can Individuals Distinguish Between Dread and Anxiety
Work History
01/2017 to CurrentHuman Resources Director County Of Mendocino | Fort Bragg, CA,
Devised hiring and recruitment policies for 120 F/T - 360+ P/T & Seasonal employees
Conducted interviews for entire organization
Liaised between multiple departments to improve communications
Created structured interviews for all positions to ensure consistency in hiring practices
Revamped on-boarding process; entirely online/paperless platform; application, paperwork, handbook & new hire orientation
Created training materials & quick reference guides to assist with software
Created and implemented forward-thinking initiatives to improve employee engagement through creation of Employee Facebook Page, weekly Staff Newsletters, Team-Building exercises, Survey Monkey and various Staff Events
Planned and executed Flu Shot Clinic, Biometric Screenings, Wellness Fair, Staff Development Day, annual Staff Holiday Party events
Updated all job descriptions to ensure ADA compliance
Developed job specific performance evaluations
Implemented and oversaw H2B/J-1 Visa/Green Card programs
Established rapport with local organizations to generate new recruitment resources
Oversaw workers' compensation program for employees injured on job
Updated and submitted all EEO-1 and OSHA submissions
Addressed employee conflicts with appropriate urgency, following all corporate procedures
Monitored administration of benefits program to maintain compliance with employee insurance program
Monitored and handled all employee claims, including performance-based and harassment incidents
Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards
Provided immediate updates to entire employee pool when policies and procedures were altered
Conducted exit interviews to better understand reasons why employees were separating from company
Answered employee inquiries regarding health benefits and 401k options
03/2015 to 01/2017Human Resources ManagerArdagh Group | Huron, OH,
Reinvented on-boarding process
Created structured interviews for FOH positions; implemented new hire mentor program
Monitored and handled employee claims, including performance-based and harassment incidents
Created performance management system to track new hires’ performance
Increased employee engagement through participation in local events
Updated Employee Handbook; ensured company policies and procedures were defined and communicated
Projected staff levels to accommodate high volume events based on past sales history which led to better customer service and employee productivity
Organized and updated all employee files (I-9, W-4, corrective action, ABC, etc.)
Ensured employees complied with state regulations for handling food and alcohol; developed training materials and seminars
Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards
Reduced workers' compensation claims; instituted corporate safety training program
05/2013 to 07/2013Residential Coordinator Ibero-American Action League, Inc. | Amsterdam, NY,
Maintained position while permanent employee was on maternity leave
Developed and implemented service programming and operational guidelines to meet residents' needs and preferences
Managed maintenance of facilities' physical condition, inspecting grounds regularly to identify and coordinate needed repairs and upkeep
Assisted residents with transitioning into new living environment and maintained strong relationships with residents
Collected feedback from residents and family members to identify opportunities for program and operational improvements
Provided emotional support and counseling to residents coping with stress, loss and other emotional needs
Maintained important organizational paperwork and resident data in orderly and accessible manner
Delivered referrals and information to residents and families about available services, programs and resources
Accompanied residents to meetings and court appearances
Conducted tours, orientation and educational sessions for residents and families
Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes
Strategized to improve resident care and satisfaction and held weekly meetings with upper management to advocate for resident needs
12/2012 to 05/2013Human Resources Intern Ati Metals | Billerica, MA,
Shadowed the Director of Human Resources; gained insight on the daily tasks, duties and responsibilities
Revised and edited employee and volunteer application forms
Coordinated a program for interns surrounding the documentary “Half the Sky,” recruited interns to participate, created discussion questions, held a round table meeting with staff and interns
Recruited interns for participation in “Take Back the Night” event on SUNY New Paltz campus, set up information booth on site, recruited prospective volunteers and interns for upcoming semester.
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
Drafted copy for documents, social media posts and internal memoranda
Helped with employee record keeping, including unemployment and I-9 forms to support compliance procedures.
Certifications
TIPS Trainer (Training Intervention Procedures) - for the safe handling of alcohol
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