Highly-focused and ambitious Human Resources Manager bringing seven years management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building.
Skills
Highly professional
Critical thinking
Benefits programs
Data management
Clerical
Scheduling processes
Employee communications
Strategic planning
Compliance
Leadership development
Multitasking
Experienced buyers' agent
National Association of Realtors
Education and Training
KING GRADUATE SCHOOLThe Bronx, NY, Expected in 12/2019 ā āMBA:Human Resources Management - GPA:
University At BuffaloBuffalo, NY, Expected in 01/2013 ā āBachelor of Arts:Social Science Interdisciplinary- Health And Human - GPA:
Math Science Research & Technology Magnet High SchQueens, NY, Expected in 06/2008 ā āHigh School Diploma: - GPA:
Experience
Decision Associates - Human Resources Director Harmonsburg, PA, 03/2014 - Current
Liaised with HR management to devise and update policies based on changing industry and social trends.
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Worked with department managers to assess needs.
Supervised HR Department employees by directing activities and monitoring performance.
Devised and executed employee development, performance oversight, compensation and benefits programs.
Designed employee performance evaluation process and merit program.
Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
Created and implemented exit and interview program process.
Worked with HR advisors and HR representatives on establishing consistent hiring practices.
Assessed compliance with plan frameworks, company standards and legal statutes.
Reviewed training delivery methods to optimize training effectiveness and costs.
Created interview questionnaires, assessment guidelines and onboarding processes to ensure efficiency at each hiring phase.
Developed precise guidelines for position qualification requirements and rating system to measure and identify best-fit candidates.
Facilitated talent acquisition, becoming instrumental in building and retaining high-caliber teams.
Oversaw staffing and related operations, spanning interviewing, hiring and mentoring personnel.
Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
Boosted employee morale by establishing fair job descriptions, grades, salaries and benefit programs in accordance with market standards.
Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
Rovithis Realty Llc - Real Estate Agent Dudley, MA, 04/2018 - Current
Coordinated appointments with prospective buyers to showcase houses and plots.
Maintained high referral rates and exceptional feedback from previous clients.
Educated clients on current real estate market and answered any questions.
Actively follow-up with prospects and hot leads.
Counseled customers on market current status for residential and land markets.
Managed and rented out rental properties.
Cold called clients to obtain exclusives.
Maintained database of prospective customers.
Showed residential properties and explained features, value and benefits of available homes.
Greeted new home buyers and promoted features of newly constructed homes to help clients make educated decisions.
Developed excellent rapport with custom builders to expand opportunities for growth.
Answered phone calls and emails from potential and existing customers.
Negotiated, facilitated and managed real estate transactions.
Phoenix Home Care - Personal Assistant /Medical Scribe East Saint Louis, IL, 09/2013 - 03/2014
Retrieved physician correspondence from dictation service and made edits when necessary.
Reviewed account information to confirm patient and insurance information is accurate and complete.
Documented and initiated tests, scan and other orders.
Prepared paperwork for admittance and discharges to coordinate smooth patient movements.
Evaluated charts, documents and orders, and made timely corrections.
Recorded, stored and reported medical coding information to create statistics of healthcare encounters.
Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
Verified final claim submissions by comparing account charges with documentation.
Western New York In-Home Care - Professional Caregiver City, STATE, 08/2012 - 07/2013
Helped clients with personal needs from exercise to bathing and personal grooming.
Monitored vital signs and medication use, documenting variances and concerning responses.
Assisted with meal planning to meet nutritional plans.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Engaged client in physical and mental activities to sustain quality of life.
Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Delivered high-quality, geriatric care to private client.
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
Facilitated best care by developing strong and trusting rapport with patient.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Fostered independence in disabled individuals while closely monitoring safety at all times.
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School Attended
KING GRADUATE SCHOOL
University At Buffalo
Math Science Research & Technology Magnet High Sch
