Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Innovative and research oriented Head of Human Resources & People Ops well versed in HR department bring up, creative hiring & recruitment strategy, leadership development and training, and administrative operations for HCI, SaaS, VC Tech/Start-up, Bio-Medical, and Research & Development sectors.

  • Strategic Organizational Development
  • Leadership Training & Coaching
  • Global & Multi-State HR laws, Practices, and Policies
  • HRIS Software Implementation & Management
  • Diversity and Inclusion Initiatives
  • Project Management & Program Development
Work History
Head of HR & People Operations, 08/2018 to Current
Tactual LabsCity, STATE,

Global & Multi-State human resources and people operations director for NY, TX, CA, VA, FL, PA, WA, & Ontario, CA. Establish HR Department within company. Devise & implement company policy and procedures globally. Train leaders in effective management and communication strategies. Implement HR org structure including HRIS & ATA. Create comprehensive and competitive benefits package for all locations (US & CA). Build performance reviews and compensation structures. Provide mentorship and guidance to growing leadership team. Build onboarding and offboarding models for corporate entity.

Key Accomplishments:

  • Create & manage human resources and administrative departments for maturing VC funded start-up.
  • Create unprecedented ongoing crisis operations plan for labs in Toronto, NYC, Austin, and Seattle.
  • Transition global workforce to remote operations under COVID-19 restrictions.
  • Advocate and embody company culture focused on engagement and productivity through fulfillment.
  • Manage & support acqui-hire and MNA transitions with C-Suite.
  • Triple headcount in under 12 months (focus on PHD SW/HW engineers).
  • Create and Implement global recruiting and branding strategy.
  • Structure compensation and benefits according to market conditions and budget demands.
  • Coordinate work activities for HR managers, specialists and recruiting agents.
  • Create a bridge between R&D Engineers and Business Leadership.
Human Resources Manager & Corporate Recruitment, 01/2016 to 07/2018
WestonCity, STATE,

Established and oversaw HR processes. Processed and managed payroll, tracked and audited benefits. Ensured compliance with (and reporting for) all applicable laws and regulations under DOL, EEOC, ADA, FMLA, W/C., mandated drug/alcohol testing programs, active shooter training, anti-sexual harassment training, and OSHA. Managed employee privacy, data policies, and procedures. Conducted exit interviews to continuously improve department and organization. Reviewed and approved all employment actions, i.e., promotions, disciplinary actions. Managed and maintained employment records, retirement plans, and personnel transactions, i.e., new hires, promotions, transfers, performance reviews, and terminations via HRIS.

Key Accomplishments:

  • Managed HR Department during HR Director transition.
  • Developed and implement performance improvement plans, performance review processes, and corresponding compensation structures.
  • Trained newly minted leadership on effective interviewing and unbiased selection processes.
  • Established comprehensive DEI recruiting initiative and doubled employee headcount in 6 months.
  • Created and provided training for C-suite and Directors.
  • Oversaw progressive disciplinary processes, including the coordination of involuntary employee separation and voluntary resignation.
  • Upheld culture and core values established by C-Suite.
Employee & Client Relations Manager, 01/2013 to 12/2015

Managed steady flow of communication and documentation from leadership to engineers, i.e., design drawings, scope of work, etc., Maintained CRM from quotation stage to completion stage for all marine engineering projects. Established reporting procedures for sales reports, future projections, and P&L for C-Suite. Prepared detailed sales, marketing, and recruiting presentations for demos and tradeshows.

Key Accomplishments:

  • Created and managed processes for employee recruiting, onboarding, and off-boarding.
  • Conducted payroll and employee expense reconciliation.
  • Established policies and procedures under local and state laws (created handbook).
  • Managed client relationships with NCL, CCL, HAL, RCCL & all other major and minor cruise, and yacht lines.
: Business Administration, Expected in
University Of Texas At Austin - Austin, TX
  • Society of Human Resources
  • American Association of Payroll
  • First Aid/CPR Certified

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  • University Of Texas At Austin

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  • Head of HR & People Operations
  • Human Resources Manager & Corporate Recruitment
  • Employee & Client Relations Manager


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