Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Seasoned HR Director offering 14 years of progressive experience in human resources. Strategic leader, decision-maker and problem-solver.

  • Payroll administration
  • Compliance
  • Safety and affirmative action
  • Background checks
  • Local, state and federal regulations
  • Training development
  • Exit interviews
  • Compensation and benefits administration
  • Recruitment and hiring
  • Leadership development
  • Staff compensation
  • Employment record verification
  • Human resources operations
  • HR policy development
  • Benefits programs
  • Employee engagement
  • Personnel information systems
  • Friendly, positive attitude
  • Reliable and trustworthy
06/2018 to Current
Human Resources Director Docgo Inc. Middletown, NY,
  • Created and implemented highly effective and individualized human resource solutions for clients.
  • Administered workers' compensation program covering injured employees.
  • Devised training programs for new and existing employees.
  • Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Notified all employees immediately when policies/procedures were updated or changed.
  • Worked with department managers to assess needs.
  • Brainstormed with other human resource personnel to determine ways to recruit top talent.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Answered employee questions regarding health benefits and 401k options.
  • Complied with local, state and federal laws and established organizational standards.
  • Created and implemented incentive program for hiring and retaining of employees.
  • Developed user-friendly employee handbook for easier updating and maintenance.
  • Assured benefits program was administered properly sustain compliance with employee insurance guidelines.
  • Handled employee conflicts efficiently while following all company procedures.
  • Reduced accidents in workplace by implementing safety policies and procedures.
  • Administered payroll, retirement-plan contribution tracking and health and welfare outsourcing.
  • Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork.
  • Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
  • Partnered with management to establish workplace safety curriculum for training and education purposes.
02/2011 to 05/2018
Human Resources Manager Atlantic Health System Maplewood, NJ,
  • Scheduled random drug testing for employees to diminish regularity risks.
  • Established measures to promote diversity and drive equal access to opportunity and advancement.
  • Held exit interviews and documented information discussed with employees.
  • Reduced accidents in workplace by implementing safety policies and procedures.
  • Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
  • Formulated corrective action plan through analysis of management feedback and consultation with employee.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Raised productivity and lowered absenteeism by setting clear expectations and rewarding good attendance.
  • Tracked programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Supervised and guided personnel to eliminate downtime and boost productivity.
  • Fostered culture of flexibility and acceptance by maintaining open communication with personnel, factoring team perspectives into new strategies.
  • Created compensation and benefits structures to align with market conditions and budget demands.
  • Aided senior leadership during executive decision-making process, generating daily human resources reports on metrics and policies to recommend corrective actions and improvements.
08/2007 to 02/2010
Human Resources Assistant Employer Direct Healthcare Dallas, TX,
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Developed and maintained training materials and benefits packets for new hires.
  • Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
  • Prepared and submitted final pay for exiting employees to comply with federal law.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Assisted with employee termination process to drive consistency and reduce discrimination claims.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Examined employee files to answer inquiries for assistance with personnel actions.
  • Processed business and identification cards, bank accounts and reference and medical checks to streamline hiring protocol.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Education and Training
Expected in 02/2018
MBA: Business Administration
University of Pennsylvania - Philadelphia, PA
Expected in 08/2016
Bachelor of Science: Healthcare Administration
ECPI University - Virginia Beach, VA
  • American Redcross Adult First Aid/CPR Instructor Training - 2021

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  • ECPI University

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