Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Seasoned HR Director offering 27 years of progressive experience in human resources. Strategic leader, decision-maker and problem-solver.

  • Diversity and inclusion - affirmative action
  • Leadership development
  • Local, state and federal regulations
  • Proficient in Ultipro, Workday, PeopleSoft
  • HR policy development
  • Compliance
  • Employee engagement
  • Active listening
  • Reliable and trustworthy
  • Compensation and benefits administration
Human Resources Director, 09/2007 - Current
Docgo Inc. Pueblo, CO,
  • Strategic partner and leader for all things people related.
  • Complied with local, state and federal laws and established organizational standards.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Created and implemented incentive program for hiring and retaining of employees.
  • Devised training programs for new and existing employees.
  • Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
  • Created compensation and benefits structures to align with market conditions and budget demands.
  • Handled employee conflicts efficiently while following all company procedures.
  • Tracked programs closely to assess usefulness and make proactive changes to meet changing demands.
  • Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
  • Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
  • Established measures to promote diversity and drive equal access to opportunity and advancement.
  • Conducted research to maintain up-to-date knowledge of relevant legislation and regulations and promote compliance with requirements.
  • Evaluated and updated compensation strategies to offer competitive employment packages and attract top-notch talent.
  • Launched innovative incentive program to achieve low turnover rate in highly competitive market.
Human Resources Manager, 03/2003 - 09/2007
Atlantic Health System Wayne, NJ,
  • Provided HR consultation services to leadership and department heads, such as payroll administration, 401K and OSHA compliance, benefits and workers compensation.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Engaged with management teams to receive and evaluate appraisals on current project status, plan improvements collaboratively, gauge successes of implemented programs and update or align new company objectives.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Decreased workers' compensation claims by working closely with employees to promote safety.
Human Resources Information Specialist, 03/1999 - 08/2003
Potawatomi Hotel & Casino Milwaukee, WI,
  • Proactively identified and solved complex IT issues impacting the SBA.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Supported executive decision-making by reporting on metrics and recommending actionable improvements.
  • Developed processes and metrics that supported achievement of the SBA’s organizational goals.
Human Resources Generalist, 03/1994 - 02/1999
Hyatt Hotels Corp. Portland, OR,
  • Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
  • Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
  • Engaged in data collection, identifying organizational needs and development solutions.
  • Served as subject matter expert for employment classification and compensation research, talent management and training strategies, providing leadership with advisement.
  • Engaged in operations analysis, needs assessment and process mapping to optimize departmental structures and leadership.
Education and Training
Associate of Arts: Human Resources Management, Expected in
Brevard Community College - Cocoa, FL

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  • Associate of Arts

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