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Human Resources Director Resume Example

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HUMAN RESOURCES DIRECTOR
Professional Summary

Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities.

Full Lifecycle Human Resources Professional with over 25 years of HR Experience regarding Benefits, Payroll, Budgeting, Financial and Metrics Analyses, and Policy & Procedure writing.

Skills
  • Project Status Reports
  • Organizational Workflow
  • Conflict mediation and resolution
  • Corporate Audits
  • Policy and procedure writing
  • Financial Analysis
  • MS Suite, Excel, Word, PowerPoint, SharePoint
  • Research and data collection
  • Recordkeeping
Work History
Human Resources Director10/2016 to Current
Knowledge Link – Herndon, VA
  • Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
  • Established new approaches, policies, and procedures for improvements in company efficiency.
  • Develop and administer various human resources plans, processes and procedures.
  • Provided training to end-users for various company systems and portals, offering education via in-person and online courses.
  • Liaised with finance department with the Time & Expense system, ensuring data integrity from timesheets to invoices.
  • Developed customized training guides and user manuals for KL specific system configuration.
  • Performed cost-benefit analyses to determine potential return on investment for proposed upgrades.
  • Oversaw quality assurance (QA) testing on new Deltek's CostPoint and PayChexFlex database installations.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked with employees as internal customers to understand needs and provide reporting, helpdesk and human resource services.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Human Resources Manager11/2012 to 11/2014
Actionet – Vienna, VA
  • Designed and managed employee relationships initiatives.
  • Directed talent management, including recruitment and employee retention efforts.
  • Balanced organizational and employee needs when developing fair and equitable human resources policies.
  • Managed workforce development programs by evaluating, interpreting and enforcing human resource policies and regulations and developing industry training programs and conferences.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Monitored administration of benefits program to maintain compliance with employee insurance program.
  • Facilitated improvements to performance management system.
  • Remained highly knowledgeable in internal, local, state and federal employment laws and reported guidelines to employees.
  • Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
  • Oversaw Human Resources activities by leading recruiting, selection, employee relations, payroll and benefits administration.
  • Monitored and handled all employee claims, including performance-based and harassment incidents.
  • Managed hiring for certain roles and actively coordinated talent management and recruitment.
  • Provided human resource generalist guidance to managers and employees including talent management, payroll, FMLA, benefits, workers compensation, 401K and OSHA compliance.
  • Managed the administration of benefits and compensation plans.
  • Served as the liaison between business divisions to facilitate communications.
  • Created and implemented in-house employee career path program for succession planning.
  • Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
  • Reviewed invoices and expense reports to monitor expenditures.
  • Compared expense reports against documentation such as receipts and charge details.
  • Maintained database to monitor [Number] accounts payable for corporate customers and vendors.
  • Handled wide-ranging administrative functions from accounts payable and receivable to accounting.
  • Analyzed financial documents to verify accounting data and mathematical accuracy.
  • Tracked EEO statistics for annual reporting.
  • Processed payroll cradle to grave
Human Resources Director08/2000 to 08/2012
INDUS Corporation – Vienna, VA
  • Developed succession plans and promotion paths for all staff.
  • Liaised between multiple business divisions to improve communications.
  • Devised hiring and recruitment policies for 500-employee company.
  • Monitored administration of benefits program to maintain compliance with employee insurance program.
  • Handled on-boarding process for newly hired employees and distributed all paperwork.
  • Developed incentive program for hiring of and retaining of employees.
  • Monitored and handled all employee claims, including performance-based and harassment incidents.
  • Conducted company-wide town hall meetings to convey updates.
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Led and provided direction for human resources team of [Number].
Human Resources Coordinator08/1994 to 08/2000
Polinger Company – Chevy Chase, MD
  • Reviewed and confirmed that all final paid hours corresponded with timesheets and state laws.
  • Researched all payroll, COBRA, disability and FMLA issues.
  • Accurately prepared government compliance reports and proposal requests for employee data.
  • Led payroll production for 25 separate Federal ID companies
  • Reviewed time records for over 1200 employees to verify accuracy of information.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Coordinated internal audits and led remediation efforts for identified deficiencies.
  • Designed and implemented key metrics
  • Supported business continuity and disaster recovery.
  • Monitored and analyzed HR, statistical and operational data .
  • Delivered HR oversight and advice to corporate stakeholders to improve strategic planning.
  • Performed calculations and statistical analysis on monthly metrics.
  • Reviewed and analyzed project spending throughout project life cycle.
  • Used Cognos software to create reports and recommended courses of action to upper management.
  • Analyzed financial information related to payroll, human resources, operating expenses, professional service contracts and office supplies and equipment to examine budget needs.
  • Reconciliations and prepared biweekly payroll and monthly tax returns.
Education
Bachelor of Science: Psychology & Business AdministrationOld Dominion University- Norfolk, VA
Certifications
  • Certified Professional in Human Resources (PHR)
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Resume Overview

Companies Worked For:

  • Knowledge Link
  • Actionet
  • INDUS Corporation
  • Polinger Company

School Attended

  • Old Dominion University

Job Titles Held:

  • Human Resources Director
  • Human Resources Manager
  • Human Resources Coordinator

Degrees

  • Bachelor of Science : Psychology & Business Administration

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