human resources director resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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A confident, resourceful and well-rounded team player who delivers results to enable organizational success. Seeking a management role that will allow a strategic and versatile HR professional with nine years of experience in Employee Relations, Benefit Administration, Staffing, Training and Project Management to provide sound advice and counsel to ensure compliance with company policies and procedures, as well as, all federal, state and local labor laws career objective experience.

  • Conflict Resolution
  • Recruiting and Interviewing
  • Bargaining Agreements
  • Compensation and Benefits Administration
HUMAN RESOURCES DIRECTOR, 05/2011 to 02/2017
Gainesville Health Care CenterGainesville, FL,
  • Alongside the VP of Human Resources, trained and supervised the day-to-day tactical operations of the Human Resources Department and staff and provided regular cross-training of staff in all functional areas of human resources.
  • Managed all human resources functions with primary focus on multisite staffing, employee relations, benefits and file management.
  • Coordinated best practices for campus managers, supervisors, and employees while serving as a point of contact regarding policies, procedure, mediation and conflict resolution, and investigations.
  • Collaborated with Executive Management on staff and faculty training; development of job descriptions and FLSA classifications; disciplinary process; legal; employee on- boarding; and employee separations.
  • Participated in a heavy recruiting and interviewing for ground and online.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Handled employee conflicts efficiently while following all company procedures.
  • Answered employee questions regarding health benefits and 401k options.
  • Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization
Wesco Aircraft Hardware CorpFort Collins, CO,
  • Conducted full cycle recruiting for 52 commercial real estate facilities to include phone screening, interviewing, background and education investigations, and reference verifications.
  • Reduced overall cost per hire by negotiating premium posting rates with third parties and collaborating with web team to implement job listing and resume gathering tool on company website.
  • Coordinated with Executive Management on start dates, Compensation including incentives shedules and performance goal plans.
  • Presented employment offers and agreements, new hire packets and pre- hire training.
  • Implemented a new PTO tracking system which increased in employee accountability records.
  • Communicated, distributed and processed documentation related to all benefits eligibility; health, dental, vision, FSA and 401(k).
  • Captured key feedback from employees during exit interviews.
  • Completed employee employment verifications and unemployment paperwork in a timely manner.
  • Assisted management staff in annual year-end processes and data audits.
  • Conducted the semi-monthly payroll (E-Chx & ADP Payroll). Manually calculated regular and overtime hours, PTO and holiday time, managed the web clock features, approved and inputted pay increases, created bonus structures based on geographical area and administered garnishments and liens.
  • Implemented the 401(k) matching program at a low rate for the company and increased appeal in recruiting
  • Administered all new contributors, calculated contributions and matching data, processed and approved all 401(k) loan requests, and attended quarterly committee meetings in order to watch- list or transfer funds.
  • Administered our company safety program and ensured employees followed protocol.
  • Investigated and resolved all employee disputes, i.e., harassment and discrimination claims. Acted as mentor to all employees; promoted the open door policy.
  • Planned all birthday and employment anniversary events or gifts, organized quarterly events to promote overall team unity.
  • Designed, updated and oversaw our company on-line human resources intranets.
  • Updated our company Chatter and payroll portal sites with new documents and announcements.
EMPLOYMENT COORDINATOR, 11/2004 to 06/2005
Department Of Veterans AffairsPerry Point, MD,
  • Screened, interviewed and hired applicants for appropriate hospitality fields.
  • Worked closely with hiring managers on open requisition needs. Worked diligently at maintaining a low open requisition count.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Assisted individuals making career-related decisions by conducting assessments to measure skills, abilities and interests.
  • In-depth knowledge of employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Reviewed and corrected job offer letters for completeness and accuracy before approving their delivery.
  • Organized weekly orientations, coordinated with hiring managers on start dates.
Education and Training
Bachelor of Science: Speech Communication And Rhetoric, Expected in 05/2004 to Southern Illinois University Carbondale - Carbondale, IL

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School Attended

  • Southern Illinois University Carbondale

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  • Bachelor of Science

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