human resources director resume example with 19+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment. Astute professional highly skilled in employee relations and training and development. Talented individual offering dynamic skills in recruiting, interviewing and hiring valuable employees. Successful history of building top-level employee benefit programs. High-achieving HR Director adept at driving company growth and productivity by locating the best talent and establishing effective, modern policies for the workforce. Demonstrated current working knowledge of federal, state and local regulations or laws. Driven HR Director bringing [Number] years of experience in human resources leadership and organizational development. Persuasive communicator and decisive team manager. Demonstrated strong business acumen with in-depth knowledge of [Area of expertise]. Results-oriented [Job Title] providing high-performance culture that emphasizes empowerment, quality and productivity for ongoing development of superior workforces. Experienced in benefits and 401k oversight to augment [Type] services and boost market share. Natural leader and relationship developer with strategic vision to meet organizational objectives. Talented Human Resources Director with a deep understanding of business needs. A creative leader with a commitment to collaboration. Highly skilled in project management to meet business objectives.

  • Collaborated with team of [Number] in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].
  • Supervised team of [Number] staff members.
  • Company Organization
  • Compensation and Benefits Administration
  • Training Needs Analysis
  • Program Analysis
  • Exit Interviews and Processes
  • Forecasting Employment Needs
  • Equal Employment Opportunity (EEO)
  • Administering Disciplinary Procedures
  • Organizational Systems
  • Employment Data Tracking
  • Employee Hiring
  • Employee Appraisals
  • Policy Interpretation
  • Networking and Partnership Development
  • HR Strategy
  • Policy Improvement Recommendations
  • Program Modification
  • Cross-Functional Collaboration
  • Performance Management Systems
  • Workforce Improvements
  • Corporate Social Responsibility
  • Budget Administration
  • Promotion Coordination
  • Hiring Trends and Analysis
  • Harassment Investigation
  • Policy and Procedure Writing
  • Hiring and Firing
  • Employee Relations Oversight
  • Dispute Mediation
  • Retention Program Development
  • Affirmative Action Guidelines
  • Management Consulting
  • Applicant Qualification
  • Procedures Compliance
  • HR Support
  • Human Resources Management Systems
  • Talent Review
  • Project Restructuring
  • Analytical and Critical Thinking
  • Mergers and Acquisitions
  • Employee Engagement Strategies
  • Enterprise Resource Planning
  • Adaptable to Changing Conditions
Work History
12/2011 to Current
Human Resources Director Fh Furr Rockville, MD,
  • Handled on-boarding process for newly hired employees and distributed all paperwork.
  • Provided immediate updates to entire employee pool when policies and procedures were altered.
  • Developed incentive program for hiring of and retaining of employees.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Led and strategically directed team of human resources professionals.
  • Liaised between multiple business divisions to improve communications.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
03/2007 to 11/2011
Human Resources Specialist Henry County, Georgia Mcdonough, GA,
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Oversaw and managed hiring process and assisted human resources.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
  • Advocated for staff members and counsel supervisors to identify and resolve conflicts.
  • Completed projects on time and under budget while resolving complex issues for senior leaders.
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • Performed timely project management within budget constraints for issues regarding executive leadership.
03/2002 to 01/2006
Retail Manager / Buyer Sun Valley Resort City, STATE,
  • Dispensed purchase orders to suppliers with accurate pricing, deadlines and terms and conditions.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
  • Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
  • Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Performed extensive vendor and supplier research to identify cost-effective options and product availability.
  • Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
  • Documented purchasing information in [Software] to maintain detailed and accurate records.
  • Negotiated pricing to determine best deal and save approximately [Number]% annually.
  • Oversaw $[Amount] budget and purchasing needs for [Type] company.
  • Forecasted purchasing trends and improved merchandising strategies by completing [Action].
  • Instituted advanced level of data reporting using [Software] to develop purchasing strategies and identify buying trends.
Expected in 05/2002 to to
MBA: Business Administration And Management
Northwest Nazarene University - Nampa, ID
Expected in 05/1998 to to
Bachelor of Science: Business Administration
Northwest Nazarene University - Nampa, ID

Society for Human Resources Management

  • SHRM-CP - SHRM Certified Professional

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Resume Overview

School Attended

  • Northwest Nazarene University
  • Northwest Nazarene University

Job Titles Held:

  • Human Resources Director
  • Human Resources Specialist
  • Retail Manager / Buyer


  • MBA
  • Bachelor of Science

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