Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
High-achieving HR Director adept at driving company growth and productivity by locating the best talent and establishing effective, modern policies for the workforce.
Skills
New employee training
Training programs
Investigative oversight
Company organization
Skilled in HRIS Ascentis
Equal opportunities facilitation
Performance appraisals
Compensation structuring
Workforce improvements
Recruitment strategies
Policies and procedures
Labor relations
Compensation and benefits
Organizational Talent
Business Strategy
Personnel recruitment
Problem Resolution
Recordkeeping
Team guidance
Skilled in Predictive Index Profiling, Training & Assessment
Conflict resolution
Succession planning
Payroll coordination
Oral and written communication
Human resources management
Personnel files
Benefits administration
Communication Skills
Organizational Analysis
Work History
12/2014 to CurrentHuman Resources DirectorFender Musical Instruments | Corona, CA,
Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
Conducted exit interviews to better understand the reasons why employees were separating from the company.
Researched and selected employee benefits plans.
Addressed employee conflicts immediately following all corporate procedures.
Developed succession plans and promotion paths for all staff.
Provided immediate updates to the entire employee pool when policies/procedures were changed or altered.
Devised hiring and recruitment policies for 25-employee companies.
Oversaw the workers' compensation program for employees who had been injured on the job.
Conducted company-wide summit meetings to convey updates.
Implemented training programs for new and existing employees.
Liaised between multiple business divisions to improve communications.
Developed strategy for recruitment and hiring.
Monitored and handled all employee claims, including performance-based and harassment incidents.
Created a user-friendly employee handbook that was much easier to update and maintain than the prior manual.
Collaborated with department managers to assess needs.
Handled the on-boarding process for newly hired employees which included distribution of all paperwork.
Ensured multiple benefit programs were administered properly and kept in accordance with the employee insurance program.
Created and implemented initiatives to improve employee engagement in the form of a Wellness program.
Led and provided direction for a human resources team of 4.
Answered questions from employees regarding health benefits and 401k options in person, over the phone and by email.
Structured compensation and benefits according to market conditions and budget demands.
Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Directed job fairs to bring in local talent for long term and seasonal positions.
12/2011 to 12/2014Human Resources AdministratorForward Air | Brooklyn Park, MN,
Built and cultivated a lasting rapport with employees, peers, upper management and outside vendors.
Addressed employee conflicts immediately following all corporate procedures.
Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies/procedures.
Handled the on-boarding process for newly hired employees, which included distribution of all paperwork.
Organized company-wide events designed to boost employee morale.
Collaborated with the entire human resource department to discuss new ways to recruit top talent.
Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
09/2008 to 10/2011Collections Specialist / HR AssistantSl Green Realty Corp | City, STATE,
Provided exceptional customer service on all calls while maintaining a calm and professional demeanor in challenging circumstances.
Discussed options with delinquent clients in terms of proposed solutions or foreclosure.
Utilized scripted conversation prompts to convey current account information and obtain payments.
Applied training and persuasive communication strategies to overcome objections.
Monitored accounts for compliance with established payment plans.
Collected documents and made portfolios for collections accounts.
Achieved performance goals on a consistent basis.
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
Assisted with meetings and presentations within company.
Education
Expected in Bachelor of Science | International EconomicsFashion Institute Of Technology, New York, NYGPA:
Majored in a Business Oriented Degree and originally worked for Fashion-oriented companies before moving out of NYC.
Accomplishments
Human Resources
Interviewed, hired and trained team of four direct reports, increasing department productivity and client acquisition rates.
Training:
Sexual Harassment Training
Leadership, Mastermind, Termination, Hiring & Conflict Resolution Training for Managers
Predictive Index Assessments: Highly trained in profiling current employees and blending job descriptions with candidate recruiting to find the perfect fit for each position
Affiliations
Member, SHRM HR PROFESSIONALS, 2015 to Current
Certifications
Holistic Health Counselor (HHC)- Certification from the Institute of Integrative Nutrition which maintains my expertise in creating a Wellness Program.
Certified Predictive Index Administrator used for profiling & behavioral analysis of current employees and future candidates in recruiting.
Additional Information
I am a highly skilled Human Resources Professional with a strong passion for the trade. I have a positive disposition and attitude at all times. I also handle employee relations with the utmost confidentiality, attention and respect. I also speak a few different languages fluently and have a written and oral understanding of Spanish.
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